SSttaannddaarrdd SSoolluuttiioonn PPaacckkaaggee User Guide Version R95 English November 6, 2020 Copyright Agreement The purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya’s “Click-Accept” EULATOS as updated from time to time by Kaseya at http://www.kaseya.com/legal.aspx. If Customer does not agree with the Agreement, please do not install, use or purchase any Software and Services from Kaseya as continued use of the Software or Services indicates Customer’s acceptance of the Agreement.” ©2019 Kaseya. All rights reserved. | www.kaseya.com Contents Introduction .................................................................................................................................................. 3 Systems Management Configuration ........................................................................................................ 7 Setup Wizard Enabled Content ................................................................................................................ 19 Complete Content Catalog ....................................................................................................................... 59 Index ......................................................................................................................................................... 133 i Introduction C h a p t e r 1 1 Introduction Contents Introduction .................................................................................................................................................. 3 Overview ............................................................................................................................................... 3 Supported OS Platforms and Software ............................................................................................. 3 Package Summary ............................................................................................................................... 4 Systems Management Configuration ........................................................................................................ 7 The Setup Wizard ................................................................................................................................. 7 Setup Wizard Page 1 - System Monitoring and Alerts ............................................................. 8 Setup Wizard Page 2 - Workstation Maintenance .................................................................... 9 Setup Wizard Page 3 - Patch Management ............................................................................. 10 Setup Wizard Page 4 - Configuration Completed ................................................................... 11 Confirmation on the System Management Tab ...................................................................... 11 How Does It Work? ............................................................................................................................ 13 Prerequisites .............................................................................................................................. 13 System Policies in Policy Management ................................................................................... 13 Customizing an Organization’s Policies ................................................................................. 14 Policy Details .............................................................................................................................. 15 Built-in Settings vs Data-Specific Settings ............................................................................. 16 Linking Policies to Data Objects .............................................................................................. 17 Setup Wizard Enabled Content ................................................................................................................ 19 Default Configuration ........................................................................................................................ 19 Audit / Inventory ................................................................................................................................ 20 Patch / Update Management ............................................................................................................. 22 Routine Maintenance ......................................................................................................................... 26 Monitoring .......................................................................................................................................... 29 Monitoring Features Overview ................................................................................................. 29 Monitoring Policies .................................................................................................................... 33 Server .................................................................................................................................. 33 Hardware ............................................................................................................................. 33 Roles ................................................................................................................................... 33 Workstation ........................................................................................................................ 34 Security.Antivirus .............................................................................................................. 34 Utility ................................................................................................................................... 34 Monitor Sets ............................................................................................................................... 35 Backup ................................................................................................................................ 35 Database ............................................................................................................................. 35 Email .................................................................................................................................... 36 File / Print ............................................................................................................................ 37 Network Infrastructure ...................................................................................................... 37 OS Platforms.Windows (Core).Disk Space ..................................................................... 38 i Introduction OS Platforms.Windows (Core) .......................................................................................... 39 OS Platforms Windows Servers ....................................................................................... 39 OS Platforms.Windows Workstations.............................................................................. 40 Remote Access .................................................................................................................. 40 Security ............................................................................................................................... 41 Web Systems ...................................................................................................................... 41 Event Sets .......................................................................................................................................... 43 Security ....................................................................................................................................... 43 Backup ........................................................................................................................................ 43 Database ..................................................................................................................................... 44 Email ........................................................................................................................................... 47 Hardware ..................................................................................................................................... 49 Network Infrastructure .............................................................................................................. 54 Remote Access .......................................................................................................................... 55 Web Systems .............................................................................................................................. 55 OS Platforms .............................................................................................................................. 56 Complete Content Catalog ....................................................................................................................... 59 Views ................................................................................................................................................... 59 Policies ............................................................................................................................................... 64 Patch Policy Details ........................................................................................................................... 76 Agent Procedures