CHIEF ALBERT LUTHULI MUNICIPALITY Providing a Transparent and Accountable Government ANNUAL REPORT 2018/19 CONTENTS CONTENTS ........................................................................................................................................................ 2 1.1.1 Access to Water .............................................................................................................................................. 9 1.1.2 Achievements in the 2018/19 financial year: ..................................................................................................... 10 1.1.2 Achievements in the 2018/19 financial year: ..................................................................................................... 10 1.1.3 Access to Sanitation ...................................................................................................................................... 10 1.1.4 Access to Electricity ....................................................................................................................................... 11 1.1.10 Local Economic Development ....................................................................................................................... 11 1.1.11 Number of Jobs Created .............................................................................................................................. 11 1.1.12 Spatial Development and Housing ................................................................................................................. 11 1.1.13 Cemeteries, Libraries, Sport Facilities ............................................................................................................ 11 1.1.14 Community Development and Transversal Issues ........................................................................................... 12 1.1.15 Public Safety (Law Enforcement, Safety and Traffic Management) ................................................................... 12 1.1.16 Fire and Emergency Services, Disaster Management ..................................................................................... 12 1.1.17 Financial Viability and Sustainability .............................................................................................................. 12 1.1.18 Good Governance and Public Participation .................................................................................................... 13 1.1. MUNICIPAL FUNCTIONS, POPULATION AND ENVIRONMENTAL OVERVIEW .............. 13 1.2. SERVICE DELIVERY OVERVIEW .............................................................................................. 18 1.3. FINANCIAL HEALTH OVERVIEW ............................................................................................... 19 1.4. ORGANISATIONAL DEVELOPMENT OVERVIEW .................................................................. 20 1.5. AUDITOR GENERAL REPORT ................................................................................................... 21 1.6. STATUTORY ANNUAL REPORT PROCESS ........................................................................... 22 CHAPTER 2 – GOVERNANCE ..................................................................................................................... 24 COMPONENT A: POLITICAL AND ADMINISTRATIVE GOVERNANCE ..................................... 24 2.1 POLITICAL GOVERNANCE ......................................................................................................... 24 RESOLUTION BY COUNCIL 25 OCTOBER 2018 delegated ................................................................ 29 2.2 ADMINISTRATIVE GOVERNANCE ............................................................................................ 39 COMPONENT B: INTERGOVERNMENTAL RELATIONS ............................................................... 42 2.3 INTERGOVERNMENTAL RELATIONS ...................................................................................... 42 COMPONENT C: PUBLIC ACCOUNTABILITY AND PARTICIPATION ......................................... 42 2.4 PUBLIC MEETINGS ....................................................................................................................... 43 2.5 IDP PARTICIPATION AND ALIGNMENT ................................................................................... 44 COMPONENT D: CORPORATE GOVERNANCE ............................................................................. 45 2.6 RISK MANAGEMENT .................................................................................................................... 45 2.6 RISK MANAGEMENT ....................................................................................................................... 45 2.7 ANTI-CORRUPTION AND FRAUD ................................................................................................. 46 2.7 ANTI-CORRUPTION AND FRAUD .............................................................................................. 47 2.8 SUPPLY CHAIN MANAGEMENT ................................................................................................ 47 2.9 BY-LAWS ......................................................................................................................................... 48 2.10 WEBSITES ...................................................................................................................................... 48 2.11 PUBLIC SATISFACTION ON MUNICIPAL SERVICES ............................................................ 49 COMPONENT A: BASIC SERVICES ................................................................................................... 50 3.1. WATER PROVISION ..................................................................................................................... 51 3.2 WASTE WATER (SANITATION) PROVISION ........................................................................... 58 3.3 ELECTRICITY ................................................................................................................................. 61 3.4 WASTE MANAGEMENT (THIS SECTION TO INCLUDE: REFUSE COLLECTIONS, WASTE DISPOSAL, STREET CLEANING AND RECYCLING) .............................................................. 67 3.5 HOUSING ........................................................................................................................................ 71 3.6 FREE BASIC SERVICES AND INDIGENT SUPPORT ............................................................ 71 COMPONENT B: ROAD TRANSPORT ............................................................................................... 74 3.7 ROADS ............................................................................................................................................. 74 2. 3.9 4. PROJECT MANAGEMENT (PMU) ................................................................................ 78 COMPONENT C: PLANNING AND DEVELOPMENT ....................................................................... 91 3.10 PLANNING ....................................................................................................................................... 92 3.11 LOCAL ECONOMIC DEVELOPMENT (INCLUDING TOURISM AND MARKET PLACES) 94 COMPONENT D: COMMUNITY & SOCIAL SERVICES ................................................................... 98 3.12 LIBRARIES; ARCHIEVES; MUSEUMS; GALLERIES; COMMUNITY FACILITIES ............. 98 3.13 CEMETORIES ............................................................................................................................... 100 COMPONENT G: SECURITY AND SAFETY.................................................................................... 105 3.20 POLICE .......................................................................................................................................... 105 3.21 FIRE ................................................................................................................................................ 107 3.22 OTHER (DISASTER MANAGEMENT, ) .................................................................................... 109 COMPONENT H: SPORT AND RECREATION................................................................................ 112 .23 SPORT AND RECREATION ....................................................................................................... 113 COMPONENT I: CORPORATE POLICY OFFICES AND OTHER SERVICES ........................... 114 3.24 EXECUTIVE AND COUNCIL ...................................................................................................... 115 3.25 FINANCIAL SERVICES ............................................................................................................... 119 3.26 HUMAN RESOURCE SERVICES.............................................................................................. 126 3.27 INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) SERVICES .................... 134 3.28 PROPERTY; LEGAL; RISK MANAGEMENT AND PROCUREMENT SERVICES ............ 137 CHAPTER 4 – ORGANISATIONAL DEVELOPMENT PERFORMANCE ............................................. 158 (PERFORMANCE REPORT PART II) ........................................................................................................ 158 COMPONENT A: INTRODUCTION TO THE MUNICIPAL PERSONNEL .................................... 158 4.1 EMPLOYEE TOTALS, TURNOVER AND VACANCIES......................................................... 158 COMPONENT B: MANAGING THE MUNICIPAL WORKFORCE ................................................