Montana Tech Library Montana Tech Library Public Services Policies and Procedures Manual Montana Tech Library Public Services • Policies and Procedures Manual • Information Desk Procedures for Student Workers • Information Desk Procedures for Staff 5.2.c Public Services Policies and Procedures Manual Required Exhibit 5.B.II-Lib, Public Services Policies and Procedures Manual Montana Tech Library 1 PUBLIC SERVICES MANUAL 11/19/2009 PART AA - EMERGENCY, SAFETY and CONFIDENTIALITY ...................................................................................... 4 1) TELEPHONE NUMBERS…………………...………………………………………………………..…………….........................4 2) FLOOR PLAN.......................................................................................................................................................................... 4 3) EMERGENCY EXITS ............................................................................................................................................................. 4 4) ALARMS .................................................................................................................................................................................. 4 5) EMERGENCY LIGHTS ........................................................................................................................................................... 4 6) EMERGENCY PROCEDURES .............................................................................................................................................. 4 M ONTANA TECH LIBRARY EMERGENCY RESPONSE PROCEDURE........................................................................4 MONTANA TECH EMERGENCY PLAN INSTRUCTIONS (from Student Handbook 2009-2010)……………………...…...5 8) REQUESTS FOR RELEASE OF STUDENT INFORMATION .............................................................................................. 7 9) CONFIDENTIALITY LAW ....................................................................................................................................................... 7 PART A – PUBLIC SERVICES POLICIES/SERVICES .................................................................................................... 8 1) LIBRARY CODE OF CONDUCT ............................................................................................................................................ 8 1) LIBRARY CIRCULATION POLICY ......................................................................................................................................... 8 2) SPECIAL COLLECTIONS POLICY and PROCEDURES May 6, 2003 .............................................................................. 10 3) INTERLIBRARY LOANS FOR MONTANA TECH PATRONS ............................................................................................ 10 5) INTERLIBRARY LOANS TO OTHER LIBRARIES, BUSINESSES, OR DOCUMENT SUPPLIERS ................................. 11 6) DOCUMENT DELIVERY SERVICES ................................................................................................................................... 11 7) ACCESS TO LIBRARY DATABASES from off-campus ...................................................................................................... 11 8) MISCELLANEOUS SERVICES ............................................................................................................................................ 11 9) LIBRARY STUDY ROOMS (on 2nd floor) ............................................................................................................................ 12 10) PETS IN BUILDING .............................................................................................................................................................. 12 PART B COLLECTIONS IN THE LIBRARY AND DEFINITION OF CIRCULATION TERMS ...................................... 13 1) CIRCULATION TERMS ........................................................................................................................................................ 13 2) BIBLIOGRAPHIC RECORD IN ONLINE CATALOG ........................................................................................................... 13 3) CLASSIFICATION SYSTEM (shelf order) ............................................................................................................................ 13 4) COLLECTIONS ..................................................................................................................................................................... 13 a) MONOGRAPHS (BOOKS) (second floor) .............................................................................................. 13 b) GOVERNMENT DOCUMENTS (second floor) ...................................................................................... 13 c) JOURNALS (first floor) ........................................................................................................................... 14 d) REFERENCE, BIBLIOGRAPHY SERIES, ATLAS (first floor) ................................................................ 14 e) MONTANA TECH MASTERS' THESES (first floor) ............................................................................... 14 f) ANNUAL REPORTS (first floor) ............................................................................................................. 14 g) LEISURE READING (first floor) ............................................................................................................. 14 h) CHILDREN’S CORNER (first floor) ........................................................................................................ 14 i) MINING INDEX (staff copier room ......................................................................................................... 14 j) VERTICAL FILE (first floor) .................................................................................................................... 15 k) MICROFORMS, MICROFILM ............................................................................................................... 15 l) CD-ROMS and DVDS ............................................................................ 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Bookmark not defined. m) MISCELLANEOUS ................................................................................................................................ 15 n) SUPERFUND (second floor) .................................................................................................................. 15 o) ADMINISTRATIVE FILE (second floor) .................................................................................................. 15 p) MINE WASTE PUBLICATIONS (second floor) ...................................................................................... 15 q) TECHNICAL REPORTS (second floor) .................................................................................................. 15 r) MAPS (second floor) .............................................................................................................................. 15 s) FEMA AND FIRM maps (second floor) .................................................................................................. 15 t) US PATENT AND TRADEMARK OFFICE PUBLICATIONS .................................................................. 15 u) VIDEO CASSETTES/DVD (on reserve at Circulation Desk) ................... 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Bookmark not defined. v) CLASS RESERVES (behind circ desk) .................................................................................................. 16 w) CLOSED STACKS (Special Collections, upstairs archival storage) ....................................................... 16 x) HOLD SHELVES (outside circ office) ..................................................................................................... 16 PART D GUIDELINES FOR PUBLIC SERVICES STAFF .............................................................................................. 17 1) GENERAL INFORMATION .................................................................................................................................................. 17 2) WORKPLACE SAFETY ........................................................................................................................................................ 17 3) CONFIDENTIALITY LAW ..................................................................................................................................................... 17 4) LIBRARY COMPUTER POLICY – 12/16/03 ........................................................................................................................ 17 5) SUPERVISION OF STUDENTS ........................................................................................................................................... 18 6) FAX ........................................................................................................................................................................................ 18 7) DUPLICATING SERVICES INFORMATION see PROCEDURES for specific charges ..................................................... 18 8) MASTER CALENDAR .......................................................................................................................................................... 18 9) BREAK ROOM POLICY ....................................................................................................................................................... 18 10) MINE WASTE PROGRAM and NEW