REPORT TOWN OF GRAFTON, MASSACHUSETTS FIRE DEPARTMENT ORGANIZATIONAL AND STAFFING ANALYSIS DECEMBER 2018 Prepared by: Municipal Resources, Inc. 120 Daniel Webster Highway Meredith, NH 03253 603-279-0352 866-501-0352 Toll Free 603-279-2548 Fax [email protected] www.mrigov.com TABLE OF CONTENTS Table of Contents CHAPTER I: PROJECT OVERVIEW, SCOPE, AND METHODOLOGY PROJECT OVERVIEW ............................................................................................................................................... 1 PURPOSE ................................................................................................................................................................. 2 SCOPE OF WORK ..................................................................................................................................................... 2 METHODOLOGY ..................................................................................................................................................... 4 CHAPTER II: COMMUNITY RISKASSESSMENT OVERVIEW .............................................................................................................................................................. 6 EDUCATION - ENFORCEMNT – ENGINEERING – ECONOMICINCENTIVES – EMERGENCY RESPONSE .................... 9 TOWN OF GRAFTON ............................................................................................................................................... 9 GRAFTON FIRE DEPARTMENT............................................................................................................................... 10 OBSERVATIONS .................................................................................................................................................. 11 RECOMMENDATIONS ........................................................................................................................................ 24 CHAPTER III: ORGANIZATIONAL STRUCTURE, MANAGEMENT AND ADMINISTRATION OVERVIEW ............................................................................................................................................................ 24 OBSERVATIONS ..................................................................................................................................................... 25 RECOMMENDATIONS ........................................................................................................................................... 28 MANAGEMENT AND ADMINISTRATION .................................................................................................................. 31 OVERVIEW ............................................................................................................................................................ 31 OBSERVATIONS ..................................................................................................................................................... 31 RECOMMENDATIONS ........................................................................................................................................... 34 CHAPTER IV: EMERGENCY OPERATIONS OVERVIEW ............................................................................................................................................................ 39 OBSERVATIONS ..................................................................................................................................................... 39 EMERGENCY MEDICAL SERVICES (EMS) ................................................................................................................... 50 RECOMMENDATIONS ............................................................................................................................................ 52 CHAPTER V: STAFFING,RECRUITMENT& RETENTION OVERVIEW ............................................................................................................................................................ 54 OBSERVATIONS ..................................................................................................................................................... 59 RECOMMENDATIONS ........................................................................................................................................... 72 APPARATUS AND EQUIPMENT ................................................................................................................................... 56 OVERVIEW ............................................................................................................................................................ 56 OBSERVATIONS ..................................................................................................................................................... 57 RECOMMENDATIONS ........................................................................................................................................... 65 CHAPTER VI: TRAINING OVERVIEW ............................................................................................................................................................ 75 OBSERVATIONS ..................................................................................................................................................... 76 RECOMMENDATIONS ...................................................................................................................................... 79 CHAPTER VII: FACILITIES & APPARATUS FACILITIES ................................................................................................................................................................. 82 OVERVIEW ............................................................................................................................................................. 82 OBSERVATIONS ..................................................................................................................................................... 84 FIRE HEADQUARTERS/STATION 1 .......................................................................................................................... 84 STATION 2- NORTH GRAFTON ............................................................................................................................... 87 STATION 3- SOUTH GRAFTON ............................................................................................................................. 89 RECOMMENDATIONS ......................................................................................................................................... 91 APPARATUS AND EQUIPMENT .................................................................................................................................. 91 OVERVIEW ............................................................................................................................................................. 91 OBSERVATIONS ................................................................................................................................................... 92 RECOMMENDATIONS ....................................................................................................................................... 101 CHAPTER VIII: FISCAL FORECASTING & CAPITAL PLANNING OVERVIEW .......................................................................................................................................................... 103 OBSERVATIONS ................................................................................................................................................... 103 CAPITAL PLANNING ................................................................................................................................................. 105 GRANTS ................................................................................................................................................................... 106 SOURCES OF ADDDITIONAL FUNDING .................................................................................................................... 108 RECOMMENDATIONS ...................................................................................................................................... 108 CHAPTER IX: FIRE PREVENTION OVERVIEW .......................................................................................................................................................... 109 OBSERVATIONS ................................................................................................................................................... 110 RECOMMENDATIONS ...................................................................................................................................... 114 CHAPTER X: BENCHMARKING AND COMPARATIVE ANALYSIS OVERVIEW .......................................................................................................................................................... 116 GRAFTON FIRE DEPARTMENT BENCHMARK DATA ................................................................................................. 119 RECOMMENDATIONS ...................................................................................................................................... 125 CHAPTER XI: CONCLUSIONS AND SUMMARY……………………………………………………………………………………..…………. 125 CHAPTER XII: SUMMARY OF RECOMMENDATIONS CHAPTER II: COMMUNITY RISK ASSESSMENT ..........................................................................