Partnership People 03 07 News for Trust staff and members News feature Quality improvements Issue 93_Winter 2019 Supporting carers Meeting the needs of people with a learning disability 06 It’s award season Clare Ward scoop Nursing Times Team of the Year award Partnership People 09 Service Spotlight Early Intervention in Psychosis 02 Welcome Contents Welcome to our New Year issue of Partnership People and welcome to 2019! 03 News feature: Supporting carers As we leave the festive season behind us I would like to take a moment to acknowledge those staff across the Trust who have supported people 04 News highlights over Christmas and the New Year for whom this is a difficult time. There are many who rely on the support of our staff to help them through and 06 News feature: our Safe Havens and Crisis Line were busy over the holidays as were our It’s award season hospital wards. We have such dedicated staff who really make a difference to people’s lives every day of the year, thank you. 07 Quality improvements: This issue of Partnership People is brimming with inspirational teams and Meeting the needs of people individuals starting with one of our most valued critical friends Janice Clark, with a learning disability who is a carer and Trust Governor, who tells us about the work that is Improving behaviour underway to support carers; and ending with news from our staff network monitoring chair Ali Khan who is a champion for improving the working lives of our black, Asian and minority ethnic workforce. News feature: 09 I am really proud of our teams who have won national awards over the past Meet your Governors few months, which is a worthy recognition of the trailblazing work going on across the organisation from our technology led dementia trial to our Service spotlight: 10 Recovery College work. Read more on page 06. Perinatal Mental Health Service And finally I would like to welcome our newly appointed Governors to the Council, representing you as our members on the Council of Governors. You 11 Up close and personnel: can find out who your Governor is on page 09. Druid Flemming I hope 2019 brings you happiness and 12 All about the BME Network good fortune. 13 How are we doing? In the news 14 Wellbeing Stephanie Forster Zentangles Director of Marketing and Communications 15 60 seconds: Ama Smith Tell us your news Get in touch Letters [email protected] Partnership People is published by 16 What’s on youtube.com/surreyandborders Surrey and Borders Partnership NHS facebook.com/sabpnhs Foundation Trust @sabpnhs 18 Mole Business Park, Leatherhead, Surrey KT22 7AD Tel: 0300 55 55 222 Textphone: 020 8964 6326 SMS: 07786 202545 www.sabp.nhs.uk Surrey and Borders Partnership NHS Foundation Trust is a passionate provider of mental health, learning disability and drug and alcohol services News feature 03 Showcasing best practice for supporting carers Janice has been a carer most of her adult life and has spent the last 30 years using her experience to campaign for carers’ rights. She The Surrey carers team with their HSJ is the former chair of Action for award in 2015 Carers Surrey and has supported the development of training and support services for people in caring roles. Janice represents the voice of carers and families as one of our Trust Governors and is a member of FoCUS, our Forum of Carers and people who Use Services; and also the Carers’ Action Group. “I am involved with the Carers’ Our Carers’ Prescription, which won We didn’t win the HSJ award but Action Group which is dedicated a HSJ award in 2015, continues to it was an honour to be shortlisted to addressing carer issues ensure that practitioners are able and to have our work showcased and improving the support to easily refer carers to valuable at a national level. We have lots to that is available. I have also support services. focus on so that we win next time! become involved in the Carers’ One in nine employees care for The priorities now are to find ways Commissioning Group which works someone whilst juggling paid work of using technology to improve across Surrey to ensure that all and one in six give up work or carer experiences, particularly services and systems respond to the reduce their hours. We are proud to artificial intelligence and avatars needs of carers. be signed up to the Employers for because people based services are In November I attended the HSJ Carers scheme which offers advice not able to meet the demand. I awards with representatives on how to provide carer friendly will continue to promote the need from the Surrey Heartlands employment. to adopt a whole family approach Integrated Care System after we so that carers are seen as part of Carers have worked with our were shortlisted in the System the solution and that the choices Recovery College to co-design Led Support for Carers category they make are respected and health and wellbeing courses and for our work on improving carer understood. we have developed a course for experiences. parents caring for children receiving “ When I first started I was asked to share the positive child and adolescent mental health caring I felt so things that are happening within services. Carer specific modules mental health, including the have been built into the suicide isolated. But support development of our Carers’ Charter prevention training to encourage has transformed and which sets out our promise to people caring for someone who is support and involve carers, value suicidal not to be afraid of talking the voice of carers their role, and give them a voice. about it and to get advice about has never been so how best to manage through these John’s Campaign, which allows strong. Carers come worrying times. The development carers to stay with a person who of bitesize modules has made the from all backgrounds has dementia when they are an Recovery College more accessible as inpatient, has been introduced to and no longer can carers can attend flexibly. our services for older people. The past assumptions be best care is delivered when the Surrey and Borders is one of only a applied - this can only insight of carers is treated as a gift few Trusts to have been awarded be a good thing.” to inspire improvement and it is two gold stars in recognition fantastic that we have now signed of our commitment to working To find out more about the carer up to this important campaign. collaboratively with carers using the support available visit www.sabp. Triangle of Care. nhs.uk/carers. 04 News highlights Managing demand for Landmark research into Improving the experiences CAMHS services Fetal Alcohol Spectrum of carers looking after In October we concluded our Interim Disorders someone with dementia Plan which was in place during the A landmark research study has found John’s Campaign helps people who summer to help us see over 1,850 that up to one in five children could look after someone with dementia children and young people who were have symptoms of Fetal Alcohol support them when they are admitted waiting for assessments with our Spectrum Disorder (FASD), an incurable to hospital. CAMHS Community Teams. condition caused by exposure to Whilst we have successfully seen alcohol in pregnancy. It was started after John, who had everyone waiting, we need to ensure dementia but was living a good life The UK has the fourth highest rate of our services are sustainable going at home with support from his wife, pre-natal alcohol use but the study is forward and an independent review sadly died after being admitted to the first to estimate how many people was undertaken to consider how the hospital with leg ulcers. During his stay may have FASD. system needs to change. family visits were restricted and his decline was catastrophic. The review found that the care and Researchers from Bristol and Cardiff Universities worked with Dr Raja support provided by Mindsight Surrey Being admitted to hospital can be Mukherjee, consultant psychiatrist CAMHS is of a high standard but frightening, regardless of whether and FASD expert, to analyse data changes are needed for the service someone is mentally unwell, and collected by women who were vision to be fully delivered. Four phases people put their trust in others, of development were recommended: pregnant between 1991 and 1992. They followed the development of usually a carer, for reassurance. For 1.Improve outcomes for children and 13,495 children from birth until age this reason, carers should have the young people by including more 15 and found 17% screened positive freedom to be with them whenever early help and prevention for features and symptoms consistent they are needed. with FASD. 2.Jointly own the plan and delivery Involving carers leads to better quality across health, social care and Dr Raja Mukherjee said: “Whilst we care because they are expert in the education to ensure that together need to find out what the exact figure needs of that individual. If they are we are meeting the needs of our is, this report stops the debate saying accepted as part of the care team young people that FASD doesn’t exist. It makes they can provide insight and facilitate 3.Listen to, understand, engage and people take this seriously and say ‘we communication, leading to better communicate with all stakeholders, can’t keep ignoring this’.” outcomes. particularly children and young people, by co-designing services We run the only specialist clinic in the Our older adult units at the Meadows, the Abraham Cowley Unit and 4.Build a culture of evaluation, UK for assessing and treating children Farnham Road Hospital have signed up reflection, learning and evolution and adults with FASD.