REPAIR FACILITY MANUAL Michigan Department of State Bureau of Regulatory Services Lansing, Michigan Secretary of State Bureau of Regulatory Services General Licensing Information Telephone 1-888-SOS-MICH (1-888-767-6424) Fax 517/335-2810 Business Licensing and Regulation Division Telephone 1-888-SOS-MICH (1-888-767-6424) Fax 517/335-2810 www.michigan.gov/sos January 2006 SOS-194 Table of Contents Page 1 Page TABLE OF CONTENTS INTRODUCTION.................................................................................................................1 IMPORTANT TELEPHONE NUMBERS............................................................3 CHAPTER 1: LICENSING REQUIREMENTS 1-1 Registering a Repair Facility ............................................................................................1 1-1.1 Requirement.......................................................................................................1 1-1.2 Exemptions ........................................................................................................1 1-1.3 Other Licensing Requirements ..........................................................................2 1-1.4 Loss of Registration ...........................................................................................2 1-1.5 Reporting Unlicensed Repair Facilities or Mechanics ......................................3 1-2 Registration Process ..........................................................................................................4 1-2.1 Procedure ...........................................................................................................4 1-2.2 Original Fee.......................................................................................................4 1-2.3 Expiration of Registration..................................................................................6 1-2.4 Unrenewed Registration....................................................................................6 1-2.5 Renewal Pending...............................................................................................6 1-2.6 Renewal Fee.......................................................................................................6 1-2.7 Late Fee..............................................................................................................6 1-2.8 Additional Locations..........................................................................................6 1-3 Replacement Registration .................................................................................................7 1-3.1 Procedure ...........................................................................................................7 1-3.2 Replacement Fee................................................................................................7 1-4 Business Hours ...................................................................................................................7 1-4.1 Requirement.......................................................................................................7 1-4.2 Change in Business Hours .................................................................................7 1-5 Change of Address or Business Name..............................................................................8 1-5.1 Change of Address.............................................................................................8 1-5.2 Change of Name ................................................................................................8 1-6 Change of Ownership ........................................................................................................8 1-6.1 Requirement.......................................................................................................8 1-6.2 Individual Ownership........................................................................................8 1-6.3 Partnerships........................................................................................................9 1-6.4 Corporations.......................................................................................................9 1-6.5 Limited Liability Companies and Trusts ...........................................................9 Revised February 2006 Table of Contents Page 2 Page 1-7 In-transit Repair Plates.....................................................................................................9 1-7.1 Authorization .....................................................................................................9 1-7.2 Use .....................................................................................................................9 1-7.3 Expiration Date..................................................................................................9 1-7.4 Replacement.....................................................................................................10 CHAPTER 2: RECORD KEEPING REQUIREMENTS 2-1 Required Records...............................................................................................................1 2-1.1 Authorization .....................................................................................................1 2-1.2 Required Documents..........................................................................................1 2-1.3 Disputes .............................................................................................................1 2-1.4 Late Model Major Component Parts .................................................................2 2-1.5 Content Requirements........................................................................................3 2-1.6 Air Bag Requirements........................................................................................4 2-2 Authorization for Police Book ..........................................................................................5 2-2.1 Description.........................................................................................................5 2-2.2 Use .....................................................................................................................5 2-2.3 Dismantled Vehicle Requirements ....................................................................5 2-2.4 Combination Class C Dealer and Body Shop....................................................5 2-3 Other Record Requirements.............................................................................................6 2-3.1 Authorization .....................................................................................................6 2-3.2 Specific Parts.....................................................................................................6 2-3.3 Procedure ...........................................................................................................7 2-3.4 Inspection...........................................................................................................7 2-3.5 Violation ............................................................................................................7 CHAPTER 3: BODY SHOPS 3-1 Certification........................................................................................................................1 3-1.1 Collision-related Mechanical Repair .................................................................1 3-1.2 Unitized Body Structural Repair........................................................................1 3-2 Body Shop Inspections.......................................................................................................3 3-3 Major Component Parts ...................................................................................................3 3-4 Major Component Part Record........................................................................................4 3-4.1 Requirement.......................................................................................................4 3-4.2 Record Retention...............................................................................................5 3-5 Retention of Damaged Parts. ............................................................................................6 3-6 Salvage Vehicles .................................................................................................................6 Revised February 2006 Table of Contents Page 3 Page 3-7 Disposing of a Salvage Vehicle..........................................................................................6 CHAPTER 4: PRE-REPAIR REQUIREMENTS 4-1 Consumer Information Sign .............................................................................................1 4-1.1 Requirement.......................................................................................................1 4-1.2 Location .............................................................................................................1 4-1.3 Dimensions ........................................................................................................1 4-2 Defining the Customer in Insurance-paid Transactions................................................2 4-2.1 Definition ...........................................................................................................2 4-2.2 Authorization .....................................................................................................2 4-2.3 Additional Repairs.............................................................................................2