MARC Riders Advisory Council Meeting June 20, 2019 4:30pm‐6:00pm Phone: 1‐888‐407‐4198 Code: 77713445# **PLEASE ENSURE THAT YOUR PHONE IS ON MUTE WHEN YOU ARE NOT SPEAKING** I. Call meeting to order Steve Chan, Chair II. Introductions III. Review of May minutes Brian Love, Acting RAC Secretary for May meeting IV. Review of May performance data Katherine Read, MARC Assistant Chief Transportation Officer V. MARC Train preparation for summer high heat/weather David Johnson (DJ), MARC Chief Transportation Officer Amtrak and Bombardier Management VI. August 5 Penn Line schedule change and 2019 Penn Line Amtrak trackwork update DJ and Amtrak Commuter Operations management VII. Old Business VIII. New Business, including questions and comments from guests Upcoming meetings (all Thursdays, 4:30‐6:00pm) July 18, 2019 (in person) August 15, 2019 (teleconference) September 19, 2019 (in person) Reminder: E‐mail rail car or station defects to Katherine Read – [email protected] MARC Train Service On-Time Performance May 2019 Same Month Month Year to Date 2018 Brunswick Line Brunswick 94.16% 96.26% 85.95% Frederick 90.15% 95.00% 87.50% West Virginia 89.39% 93.88% 81.82% Total Brunswick 91.27% 95.06% 85.08% Camden Line Camden 77.06% 87.79% 88.29% BTS OTP 83.66% 91.15% 86.88% Penn Line Baltimore 91.36% 91.76% 84.33% Perryville 86.47% 83.36% 85.09% Amtrak OTP 89.81% 89.08% 84.57% MARC SYSTEM TOTAL OTP 87.44% 89.87% 85.43% MARC On Time Performance Summary May 2019 Penn Line Weekday 89.23% Month 88.46% Year to Date 91.29% AM Southbound (Trains 401‐423) 89.77% PM Northbound (Trains 426‐448) 87.37% AM Northbound (Trains 400‐412) 88.31% PM Southbound (Trains 537‐449) Trains below 90% (late more than twice, red‐bold lower than 80%): 410 (73% month, 84% YTD) 517 (86% month, 89% YTD) 412 (82% month, 90% YTD) 520 (59% month, 73% YTD) 414 (82% month, 90% YTD) 532 (77% month, 65% YTD) 415 (86% month, 95% YTD) 537 (77% month, 75% YTD) 419 (86% month, 91% YTD) 544 (77% month, 78% YTD) 421 (82% month, 90% YTD) 548 (82% month, 74% YTD) 422 (86% month, 92% YTD) 579 (86% month, 60% YTD) 435 (64% month, 79% YTD) 610 (82% month, 75% YTD) 443 (86% month, 85% YTD) 612 (86% month, 93% YTD) 446 (86% month, 88% YTD) 634 (82% month, 77% YTD) 447 (82% month, 81% YTD) 641 (87% month, 88% YTD) 451 (86% month, 88% YTD) 642 (86% month, 88% YTD) 453 (86% month, 85% YTD) 100% for month: 418, 424, 427, 431, 433, 440, 449, 554 Penn Line Weekend 95.83% Month 96.48% Year to Date (continued) MARC On Time Performance Summary May 2019 Bombardier Transportation Services OTP (Brunswick and Camden Lines): 83.66% Month 91.15% Year to Date Brunswick Line 91.27% Month 95.06% Year to Date 92.42% AM Eastbound 90.15% PM Westbound Trains below 90% (late more than twice, red‐bold lower than 80%): 873 (86% month, 95% YTD) 891 (82% month, 95% YTD) 877 (82% month, 93% YTD) 894 (86% month, 93% YTD) 878 (82% month, 89% YTD) 100% for month: 870, 871, 880, 883 Camden Line 77.06% Month 87.79% Year to Date 83.33% AM Westbound 75.97% PM Eastbound Trains below 90% (late more than twice, red‐bold lower than 80%): 840 (82% month, 90% YTD) 852 (64% month, 89% YTD) 842 (77% month, 85% YTD) 853 (59% month, 83% YTD) 844 (73% month, 80% YTD) 854 (64% month, 86% YTD) 845 (77% month, 82% YTD) 856 (77% month, 90% YTD) 846 (68% month, 82% YTD) 857 (77% month, 87% YTD) 849 (77% month, 86% YTD) 858 (86% month, 92% YTD) 850 (73% month, 92% YTD) 859 (55% month, 85% YTD) 851 (68% month, 78% YTD) 860 (77% month, 90% YTD) 100% for month: None MARC On Time Performance – Discussion May 2019 Penn Line performance continues to be impacted by Amtrak trackwork between New Carrollton and Odenton. We have seen improvement in several trains, specifically Trains 634 and 536, which both benefited from a schedule change to the Amtrak train that departs Washington right ahead of 634. There are chronic problems with some trains, namely 520, 537, 532, 579 and 544, which will be addressed with the next schedule change. To that point, Amtrak has notified us that the existing schedule (March 4, 2019) will remain in effect until Sunday, August 4. A new schedule will take effect August 5 and we are developing that at this time. The above‐listed chronically late trains will be addressed. Other trains, such as 435, 449, are being impacted as they are the first and last trains to operate on the opposite track during evening rush hour and are the proverbial “salmon swimming upstream”. The performance of these trains ‐ along with northbound off peak service ‐ will improve once the trackwork is completed. Penn Line weekend service experienced no significant issues. Camden Line service was at its poorest level in many years. Delays caused by CSX accounted for over 50% of delays: % By % By Minutes Delays Delays within MTA's control 4.3% 4.0% Delays within CSX's control 44.5% 53.2% Acts of God/outside forces 17.5% 18.5% Other (includes PTC) 33.7% 24.3% Weather and PTC‐related delays were up compared to previous months, but the major issue continues to be CSX dispatcher/interference. MARC Train management will continue to work with CSX to improve performance and will elevate this issue to senior MTA and MDOT leadership if there is not improvement in performance. Brunswick Line service was also impacted by a greater than usual number of weather and PTC delays. While weather is a factor outside of our control, MARC continues to work with Bombardier, CSX, and our PTC supplier team to make improvements to the system to reduce the number of delays – specifically, maintaining the PTC system’s GPS signal throughout the trip. MARC Train Service Breakdown by Delays and Minutes: May 2019 Brunswick Line Camden Line Penn Line Minutes Delays % By % By Minutes Delays % By % By Minutes Delays % By % By Minutes Delays Minutes Delays Minutes Delays ACCIDENT 0 0 0.0% 0.0% 0 0 0.0% 0.0% 192 3 5.9% 1.4% COMMUNICATION/SIGNALS 40 7 4.4% 12.7% 56 7 2.1% 4.0% 73 7 2.2% 3.3% CREW 0 0 0.0% 0.0% 0 0 0.0% 0.0% 58 4 1.8% 1.9% DISPATCHER/INTERFERENCE 277 16 30.7% 29.1% 785 63 30.1% 36.4% 1233 133 37.6% 63.3% MECHANICAL-EQUIP. 6 1 0.7% 1.8% 68 3 2.6% 1.7% 267 9 8.1% 4.3% MECHANICAL-HUMAN ERR. 23 1 2.5% 1.8% 10 1 0.4% 0.6% 60 1 1.8% 0.5% PASSENGER 0 0 0.0% 0.0% 33 3 1.3% 1.7% 48 4 1.5% 1.9% POSITIVE TRAIN CONTROL 133 10 14.7% 18.2% 295 23 11.3% 13.3% 6 1 0.2% 0.5% SECONDARY DELAY 0 0 0.0% 0.0% 584 19 22.4% 11.0% 512 17 15.6% 8.1% SECURITY 40 1 4.4% 1.8% 0 0 0.0% 0.0% 598 8 18.2% 3.8% TRACK/CATENARY 0 0 0.0% 0.0% 322 22 12.3% 12.7% 216 21 6.6% 10.0% WEATHER 384 19 42.5% 34.5% 458 32 17.5% 18.5% 18 2 0.5% 1.0% 903 55 2611 173 3281 210 00 MARC Train Cancellations, Terminations and 60+ minute Delays May 2019 Date Line Train Cause Synopsis of Situation 5/8/2019 P 548 Mechanical‐Equipment Train 548 delayed one hour departing Washington due to electric locomotive failure. Locomotive replaced and train departed. 5/16/2019 P 413, 415, Accident / Security Train 413 struck a person walking on the tracks south 517, 419, of Odenton. Individual was transported from scene 408, 410, with life threatening injuries, but since it was not a 412 fatality, law enforcement released the scene faster than a typical incident of this nauture. Delays ranged from 30‐90 min. 5/16/2019 P 610, 612, Secondary Delay Cancelled due to above incident involving Train 413 ‐ 421, 423, crews and equipment out of position. 641 5/16/2019 P 422 Mechanical ‐ Human Error Cancelled due to droping HEP (lights/climate control) after departing Washington. Investigation found improperly connected electrical cables. Passengers accomodated on Train 424. 5/16/2019 P 435 Secondary Delay Cancelled due to cancellation of Train 422. Passeners accomodated on Train 537 and 439. 537 added a stop at Odenton. 5/28/2019 P 401 Mechanical ‐ Equipment Terminated at Bowie State University due to leased Amtrak electric locomotive failure. Passengers transferred to Train 403. 5/28/2019 P 400, 415 Secondary Delay Cancelled due to termination of Train 401. Passengers accomodated on Train 502 and 517, respectively. 5/28/2019 C 852 Positive Train Control Cancelled due to Positive Train Control failure. Passengers accomodated on Trains 850 and 854. 5/29/2019 C 850 Mechanical‐Equipment Cancelled due to cab car failure. Passengers accomodated on Trains 852 and 854. 5/29/2019 P 536 Accident Delayed 90 minutes due to striking trees and other debris that fell on the tracks after a severe thunderstorm. 5/29/2019 P 579, 451 Weather, Secondary Delay Train 579 held at Edgewood for 90 minutes due to above‐discussed delay to Train 536 and trees across the tracks.