Public Interest Registry Appointment of Chief Technology Officer August 2021 Introduction At Public Interest Registry (PIR), the role of the In preparation for this roadmap, our team is Chief Technology Officer is critical in positioning currently addressing the many operational needs .ORG as a leading-edge TLD in technical of our internal IT systems. This includes areas. We are looking for a seasoned leader implementing security review recommendations, executing a plan to shift as much into the cloud as with excellent experience in and understanding possible and integrate the many cloud services to of both the domain name industry and modern which we subscribe, and reviewing our provisioning IT in general. processes for new systems, tools and apps. PIR has a Data Analytics department that has developed and is executing on a roadmap to bring Our core registry system is outsourced to Afilias, machine learning and data science skills to our oneof the world leaders in registry systems. Your organization and promote data-driven decision role will be to represent PIR in that relationship as making. The team is growing and currently consists our technical expert and ensure that future registry of a Senior Director of Data Analytics, Data Scientist, system enhancements align with our strategy. The Data Engineer, and BI Specialist. This team works greatest opportunities lie in areas such as technical closely with our business operations teams and you research and data analytics. Information security will provide support for this area and serve as an remains a high level priority within PIR with direct advocate for continuing to mature our data board oversight. You will set our security strategy, capabilities. including related hiring, tools and vendor partnerships. We have a Senior Director of Technical Community Engagement who participates and is a leader in Our IT systems, both internal and external, have bodies such as the IETF and DNS-OARC. This role developed organically and require the development ensures PIR is fully engaged in and supportive of of an overall architectural roadmap to help our new technology affecting the domain name systems converge and grow in a planned and industry. This role has many challenges, many integrated manner. This will need to be supported opportunities and plenty of scope in which to grow. by a comprehensive vendor management strategy. PIR has long beenconsidered a high-profile leader in domain namepolicy and is continuing to make the necessary investment to carry that reputation into the arena of domain name technology. Appointment of Chief Technology Officer | August 2021 Role Description The CTO is the principal technologist within PIR and is responsible for the overall technology strategy and advising the CEO and board on future technology development and how they will affect the organization. On a day-to-day basis the CTO manages the teams responsible for IT services, information security, data analytics, software development and technical research. The CTO has a key role in supporting the management of the outsourced registry provider. Duties and Responsibilities • Develop, socialize and implement an overall • Keep up to date with developments within technology strategy for the organization and technical research and standards development strategies and plans for specific areas of organizations as relates to PIR’s use of responsibility. technology and the broader Internet industry, and actively engage where required. • Manage the technology department effectively including all aspects of financial and HR • Work with our Policy department to assess the responsibilities. impact of regulations and other changes in the policy environment on our business and mission. • Ensure that the company IT services enable all staff to work at peak effectiveness. • Ensure that PIR is at the forefront of best practice technology within the domain name industry. • Ensure that all IT assets, including non-tangibles such as data and code are managed within a • Manage technology vendors and contractors to best practice governance framework. ensure value for money, prevent vendor lock-in- and minimize vendor risks. • Ensure that technical risks are properly assessed, and mitigations implemented. • Serve as the technical lead in interactions with the outsourced registry provider. • Ensure the security and availability of PIR’s information assets and IT services. • Support PIR’s public interest mission and its education and outreach program as relates to • Ensure that PIR has a comprehensive, effective the use of technology both by the program and and forward-looking data analytics service. the registrants and internet users that the program targets. • Ensure the provision of high quality, best practice custom software applications and customization of off-the-shelf applications to support business processes and customers. Appointment of Chief Technology Officer | August 2021 Person Specification The next CTO of PIR should demonstrate experience, skills, and abilities as follows: • At least five years in the domain name industry, • Demonstrated experience in risk management, in a senior technology role. incident management, and business continuity planning. • At least 15 years’ experience as a technologist. • Significant skills in vendor management and • Significant expertise in technology with an understanding of procurement and contract specific knowledge of best practice in negotiation. networking, business IT, DNS and domain name registries, data analytics, information security, • A genuine passion for PIR’s public interest software development and IT operations. mission realized through a passion for the advancement of the Internet, experience with • Personal experience of multiple IT roles, projects, not-for-profit organizations and personal systems, vendors, standards and industry bodies. qualities that resonate strongly with PIR’s mission. • Detailed knowledge and real-world experience of • A transparent and inclusive leadership style. A IT service provision using the model of motivator and leader with the capacity to integrating multiple cloud applications. provide a vision, communicate effectively, build consensus, and bring together a diverse group of • Solid understanding of data and data analytics people in a way that maximizes their talents and and how these are being used in the domain strengths. name industry. • Operating in an ‘evidence first’ basis with • Detailed knowledge of information security measurement and reporting built into every key andcurrent best practice in threat detection and process, project, and business decision. mitigation. • Thorough knowledge of ICANN, its • Detailed knowledge of custom software constituencies, policy development processes, development including a variety of approaches and the key issues that motivate and engage the and languages environments and all elements of ICANN community. the software development lifecycle. • Understanding of the key issues affecting • Experience of the technical research within the global development of the Internet and DNS/Registry industry including familiarity with impacting onglobal Internet users. the IETF and DNS-OARC. Appointment of Chief Technology Officer | August 2021 Person Specification Key Competencies: Analysis and decision making Communication Undertakes thorough analysis through accurately Expresses and conveys information effectively to defining problems or identifying outcomes; sees the other people and accurately understands other ‘whole’ and the complexity of connections; gathers people. This includes speaking, writing and listening, all relevant information and applies sound, and formal and informal situations. analytical techniques; develops a course of action taking into account factual information and/ Adaptability/personal effectiveness or logical assumptions, resources, potential risks and Displays energy, optimism, and resilience; ensures opportunities; makes timely, sound decisions. effective performance when faced with ambiguity, changing environments, and demands. Knowledge transfer Facilitates the improved performance of others by Health and safety awareness giving advice and guidance. Promotes a culture where health and safety are seen as integral to success. Is aware of and takes into Persuasiveness account conditions that affect one’s own and others’ Uses appropriate interpersonal styles and health and safety. communication methods to gain acceptance of an idea, plan or process; effectively influences others Information management over whom one has no positional authority; adapts Recognizes personal and team requirements and one’s own behavior to accommodate circumstances manages information systems to enable the efficient and individuals involved. and effective use of information. Customer service orientation Building relationships Focuses attention on understanding and Builds, maintains and uses effective working meeting the needs of customers; makes every effort relationships, internal and external to the to ensure that customers are listened to by self and organization, to facilitate the successful others; ensures customers understand the rationale achievement of projects, assignments and for solutions proposed. objectives. Appointment of Chief Technology Officer | August 2021 Person Specification Key Competencies: Innovation and creativity Learning Looks for opportunities to improve personal and PIR Acquires, understands and applies new job-related performance, rethinking how to approach