BOOK oF FULL PAPER PROCEEDINGS Seoul, Korea December 16-17, 12019 1 Full Paper Proceeding Book 38th International Conference on Social Sciences, Business, Technology and Management (SBTM) Seoul, Korea December 16-17, 2019 ISBN: 972-605-6421-76-0 Email:[email protected] URL: www.anissh.com 2 Our Partners 3 All rights reserved. Without the consent of the publisher in written, no individual or entity is allowed to reproduce, store or transmit any part of this publication through any means or in any possible form. For obtaining written permission of the copyright holder for reproducing any part of the publication, applications need to be submitted to the publisher. Proceedings of the 38th International Conference on Social Sciences, Business, Technology and Management (SBTM) Disclaimer Authors have ensured sincerely that all the information given in this book is accurate, true, comprehensive, and correct right from the time it has been brought in writing. However, the publishers, the editors, and the authors are not to be held responsible for any kind of omission or error that might appear later on, or for any injury, damage, loss, or financial concerns that might arise as consequences of using the book. The views of the contributors stated might serve a different perspective than that of the ANI. 4 38th International Conference on Social Sciences, Business, Technology and Management (SBTM) Venue: Crown Park Hotel Seoul Theme: Innovative World: New challenges for research and development. 5 SCIENTIFIC COMMITTEE Assoc. Prof. Doc Edgar R. Eslit St. Michael’s College/ English Dept., CAS, Philippines Mr. Mohd Azhar Bin Abdul Rahman Urban Development Authority of Malaysia (UDA), Malaysia Assistant Professor Jitender Grover University, Sadopur, Ambala (Haryana), India Assist. Prof. Doc Surendra Kansara Symbiosis Institute of Operations Management, India Associate Professor Melinda V. Abichuela Catanduanes State University/College of Business and Accountancy/Virac, Catandu- anes, Philippines Mr. Bright Lumor MENSAH Jilin University, School of International and Public Affairs (SIPA), China Assoc. Prof. Doc Sharifah Hayaati Syed Ismail University of Malaya.Kuala Lumpur, Malaysia Dr. Lakshmikanth Srishti International, India Dr. Fararishah binti Abdul Khalid Universiti Teknikal Malaysia Melaka, Malaysia Head of department Odupitan Kolade Mattias Oshodi/Isolo Local Government, Nigeria 6 Prof. Doc Golda Aira V. Crisostomo University of Santo Tomas, Philippines Assistant Professor. Intekhab N Khan MA. Jauhar University, Rampur, India Assistant Professor. Chulaporn Sota Khon Kaen University, Thailand Dr. Halimah Mohamed Ali Universiti Sains Malaysia, Malaysia Assoc. Prof. Wong MingWong University College of Technology Sarawak, Malaysia Prof. Erni Tanius University of Selangor, Malaysia Dr. Supaporn Chalapati I-Shou University, Australia Assoc. Prof. Nor Aznin Abu Bakar Universiti Utara Malaysia, Malaysia Assoc. Prof. Normala Daud Universiti Teknologi Mara, Shah Alam, Selangor, Malaysia 7 ORGANIZING COMMITTEE Dr. Vincent Conference Chair Email: [email protected] Ms HungXin Li Conference Supervisor Email: [email protected] 8 CONFERENCE TRACKS Social and Community Studies Arts Humanities Civic and Political Studies Cultural & Global Studies Enviromental Srudies Organizational Studies Educational and Communication Studies Economics, Finance & Accounting Business and Management Studies 9 CONFERENCE CHAIR MESSAGE Dr. Vincent International Conference of Akademika Nusa Internasional Association of Social Sciences and Huminities} is a platform that thrives to support the worldwide scholarly community to analyze the role played by the multidisciplinary innovations for the betterment of human societies. It also encourages academicians, practitioners, scientists, and scholars from various disciplines to come together and share their ideas about how they can make all the disciplines interact in an innovative way and to sort out the way to minimize the effect of challenges faced by the society. All the research work presented in this conference is truly exceptional, promising, and effective. These researches are designed to target the challenges that are faced by various sub-domains of the social sciences and applied sciences. I would like to thank our honorable scientific and review committee for giving their precious time to the review process covering the papers presented in this conference. I am also highly obliged to the participants for being a part of our efforts to promote knowledge sharing and learning. We as scholars make an integral part of the leading educated class of the society that is responsible for benefitting the society with their knowledge. Let's get over all sorts of discrimination and take a look at the wider picture. Let's work together for the welfare of humanity for making the world a harmonious place to live and making it flourish in every aspect. Stay blessed. Thank you. Dr. Vincent Conference Chair Email: [email protected] 10 Table of Content Scientific Committee………………………………………………………………………....... 6 Organizing Committee…………………………………………………………………………. 8 Conference Tracks……………………………………………………………………………... 9 Conference Chair Message…………………………………………………………………….. 10 The Quality Management about Process of Electronic Parts Manufacturing: The case study of XYZ Co., Ltd……………………………………………………………………………….…… 13 Strategic Logistics Marketing Management of Retail Stores in Salaya Subdistrict, Phutthamonthon District Nakhonpathom………………………………………………………………………… 20 Product Development of Palm Jaggery Sorbet………………………………………………… 27 The Development of the Quality of Life of the Population into the Elderly Society of Thailand to be Happy in the Case of Nakhon Pathom Province………………………………………………. 37 Grain Milk Made from Five Color-based Types of Beans as a Replacement to Dairy Milk in Tofu Pudding Products………………………………………………………………………………. 46 A Study of Stevia Substitute Sugar Replacer in Ready-to-Drink Pineapple Jelly Products…... 55 Guidelines for Buildings the Working-age Customer Loyalty to Purchase Organic Products in Bangkok……………………………………………………………………………………... 63 The Ecological Tourism Behavior in Nakhon Pathom………………………………………… 71 Administration and Protection of Customers' Secrets in Parcels Shipping within Thailand….. 78 Management of Public Cold Storage Business Organizations to a Sustainable Competitive Advantage……………………………………………………………………………………… 85 Increasing the Service Efficiency of BTS Sky Train, During the Rush Hours……………….. 90 The Customer’s Satisfaction of the Chao Phraya Express Boat Services…………………….. 95 Study of Operational Procedures to Propose Ways to Increase Efficiency in the Loading and Unloading Stations……………………………………………………………………………. 101 Development of Staff Potentiality for Work in Process Warehouse Of the Automotive Parts Industry………………………………………………………………………………………... 106 The Knowledge of Logistics Accounting on Warehouse Efficiency Management of Logistics Personnel in Amata City Industrial Estate……………………………………………………... 112 Tourist Supply Chain Management For Training & Seminar……………………………...….. 116 Increasing the Efficiency of Warehouse Management, Forward Steel Line Company Limited…………………………………………………………….…………………………… 121 The Relationship Between Supply Chain Administration and Service Capability of Palm Oil Purchasing Business At Chumphon Province…………………………………….. 126 Tourism Logistics Management Model in Muang District, Nakhonpathom Province………… 131 11 Increasing the Efficiency of Product Receiving in the Case of Nim Express Co., Ltd………... 136 Logistics Management for Halal Food Business………………………………………………. 141 Enhancing the Local Wisdom with the Logistic System………………………………..……... 153 Tourism Logistics Management for Muang Pattaya in Chonburi Province…………………... 158 Strategies for Reducing Transportation Costs by Managing the Use of Special Semi-trailer (B-Double)………………………………………………………………….……………...….. 164 Increasing the Operational Efficiency of the Warehouse Staff, Amarin Book Center Company Limited…………...…………………………………….…………………………… 169 Marketing Mix Factors Affecting Customer Satisfaction of the Bangkok Mass Transit Authority (BMTA) in Bangkok………………………………………….…………………….. 175 Women's Bag Designs with Dyed Canvas Fabric from Dried Teak Leaves………………...… 180 The Impact of Board Director Characteristic on Accounting Conservatism of Thai Listed Companies……………………………………………………………………………………... 186 Study of the Satisfaction of the Service of Thai AirAsia Airline……………………………… 192 Factors for Decision Choosing Air-Conditioned Passenger Van Services Bangkok-Ayutthaya Route…………………………………………………………………….…………………….. 197 12 38th International Conference on Social Sciences, Business, Technology and Management (SBTM) Full Paper Proceeding ANISSH-2019, Vol. 4- Issue. 38 ISBN: 972-605-6421-76-0 The Quality Management about Process of Electronic Parts Manufacturing: The case study of XYZ Co., Ltd. *Pornpanna Laoprawatchai College of Logistics and Supply Chain, SuanSunandha Rajabhat University, Thailand [email protected]. Abstract From the study of this research had following objectives, (1) In order to study the process of electronic parts manufacturing. (2) In order to study the method to improve quality of electronic parts by use PDCA and 5 s Activity. XYZ Co., Ltd. was the company manufacturing of electronic parts. The researcher had used the form qualitative research was applied in conducting the research. The population to be used in the study were the head of the manufacturing department and related staffs. This had done the study