2021 LOUISIANA STATE GOVERNMENT TELEPHONE DIRECTORY John Bel Edwards Jay Dardenne Governor Commissioner of Administration Richard “Dickie” Howze Chief Information Officer Office of Technology Services Jeremy Deal IT Director End User Computing Jolene Ardoin Catherine Shain Assistant Administrator Assistant Administrator Communications Services LaNet and Support Nicole D. Kelly, Laura Root Matherne ............................................................................. Directory Editors Benjamin Ebrahim .......................................................................................................... Editorial Assistant Survey/Comments We welcome and appreciate your suggestions for improving the state directory. To help us evaluate the usefulness of the directory, please complete the following survey and return this form to us. Circle the rating for each item on a scale from 0 to 4. 1. Agency/Office Listings 0 1 2 3 4 Can’t find Easy to find 2. Inclusion of Names of Key Personnel 0 1 2 3 4 Not Useful Very Useful 3. Usefulness of Numbers Listed 0 1 2 3 4 Not Useful Very Useful Please place a check in the appropriate box. 4. What other sources do you use to find state telephone numbers? public telephone directories state directory assistance operators directory assistance Internet 5. How often do you use your state directory? daily monthly never weekly rarely Comments: Name: Agency: Telephone Number: Remember: Do not use this form to report directory listing changes. All changes must be submitted in writing by your agency's telecommunications coordinator. Please return this form by FAX to 225 342-7810. Or, you may mail the form to OTS Network Services, Information and Training, P.O. Box 94280, Baton Rouge, LA 70804-9280. You may also send comments to [email protected]. Table of Contents Information Section OTS Network Services Quick Reference Telephone List ................................................................ 2 State Directory Assistance ................................................................................................................ 3 Long Distance Dialing ....................................................................................................................... 3 International Calls ............................................................................................................................ 3 State Government Dialing Instructions ........................................................................................... 4 Louisiana Relay Service .................................................................................................................... 5 Using Voice Messaging Service (VMS) ............................................................................................. 5 Louisiana LATA Map ........................................................................................................................ 6 Repair and Trouble Reporting .......................................................................................................... 6 Listing Section Listings of State Government Agencies Alphabetized by City ....................................................... 7 Local Dialing Instructions— Alexandria ................................................................................................................................. 7 Baton Rouge ............................................................................................................................ 12 Lafayette ................................................................................................................................. 47 Lake Charles ........................................................................................................................... 50 Monroe .................................................................................................................................... 56 New Orleans ........................................................................................................................... 61 Shreveport ............................................................................................................................... 72 Reference Section Executive Branch Organizational Chart ....................................................................................... 81 Executive Branch Elected and Appointed Officials ....................................................................... 82 Louisiana’s United States Congressional Delegation ................................................................... 85 Louisiana State Senate ................................................................................................................... 86 Louisiana State House of Representatives .................................................................................... 87 Louisiana State Colleges and Universities .................................................................................... 90 Telecommunications Coordinators Section Telecommunications Coordinators ................................................................................................. 92 Service Requests .............................................................................................................................. 92 Acquisition of Telecommunications Systems ................................................................................. 92 Rate Requests .................................................................................................................................. 92 Telecommunications Charges ......................................................................................................... 93 Directory Listing Changes .............................................................................................................. 93 Training ........................................................................................................................................... 93 Introduction The Louisiana State Government Telephone Directory is divided into four sections: The Information Section contains information concerning long distance dialing. It also contains a quick reference telephone list for access to key personnel and major sections at the Office of Technology Services Network Services (OTS Network Services). The Listings Section contains telephone numbers for state agencies. These listings are arranged alphabetically by city and agency. Local dialing instructions can be found before the listings of each of the seven major metropolitan areas. The Reference Section contains Executive Branch elected and appointed officials, telephone numbers for Louisiana’s congressional delegation, state legislators, and a list of Louisiana colleges and universities. The Telecommunications Coordinators Section explains the responsibilities of a state agency Telecommunications Coordinator. The Louisiana State Government Telephone Directory is published by OTS Network Services (formerly the Office of Telecommunications Management) in an effort to provide an accurate, effective source of information to state agencies. The ability to provide correct information to state agencies, as well as to the general public, is directly related to the quality of telephone directory information furnished by state agencies. If corrections to any listing are necessary, please follow the procedures outlined in the Telecommunications Coordinators Section under “Directory Listings Changes.” The Louisiana State Government Telephone Directory is published on the web at www.doa.la.gov/OTS/OTM/listings/sgtd.pdf. Any suggestions or ideas for enhancements to the directory may be forwarded to the OTS Network Services Information and Training Section using the survey included in the front of the directory. For additional information about OTS Network Services, visit our web site at www.doa.la.gov/Pages/ots/Telecommunications/index.aspx. Cover Cover photograph courtesy of Louisiana Office of Tourism. The cover photo features the Louisiana Heron, also known as the tricolored heron. 1 OTS Network Services Quick Reference List The following telephone numbers will allow you direct access to key personnel and major sections within the Office of Technology Services (OTS) Network Services in Baton Rouge. Directory Assistance—State Government Operators ................................................. 342-6600 Main Number—OTS Network Services ...................................................................... 342-1000 Help Desk— Initial Contact for Problems ..................................................................................... 342-7777 Repair Service ............................................................................................................... 342-7777 Service Requests—Orders ............................................................................................ 342-7720 Technical Support ........................................................................................................ 342-7777 Administrator ............................................................................................................... 342-7701 Communications Services and Support Division— Assistant Administrator—Jolene Ardoin ................................................................. 342-8682 ACD Services ............................................................................................................. 342-4420 Customer Service ......................................................................................................