Educating Men and Women for Intelligent Action. H. John Heinz III College School of Information Systems and Management School of Public Policy and Management www.heinz.cmu.edu Welcome to Heinz College Ramayya Krishnan, Dean From Ramayya Krishnan Dean, H. John Heinz III College William W. and Ruth F. Cooper Professor of Ramayya Krishnan is Dean of Management Science and Information Systems Carnegie Mellon’s Heinz College, and the W. W. Cooper and Ruth F. Thank you for your interest in Carnegie Mellon University’s H. John Heinz III College and Cooper Professor of Information its top-ranked graduate degree programs. Systems at Carnegie Mellon Univer- sity. He has a B. Tech in Mechani- The unique pairing of our two schools, the School of Public Policy and Management and cal Engineering from the Indian the School of Information Systems and Management, offers an academic experience un- Institute of Technology, Madras, an like any other. It prepares students with a unique ability to conduct careful and objective M.S. in Industrial Engineering and analysis of relevant data, to understand and leverage the power of information technology, Operations Research and a Ph.D. in and to lead and implement change in managerial and policy contexts. In key areas of the Management Science and Informa- tion Systems from the University of global economy, thought leaders with a unique set of skills at the intersection of policy, Texas at Austin. He is an Inter- technology and management are in great demand. Heinz College is perfectly positioned to national Research Fellow of the develop these leaders. International Center for Electronic Commerce in Korea and a Visiting When Heinz College was first founded more than Scientist at the Institute for Informa- “...thought leaders with a four decades ago, Dean William Cooper had a vi- tion Systems at Humboldt University unique set of skills at the sion of “educating men and women for intelligent (Germany). action,” and this is still our primary objective. intersection of policy, Building on this vision, Heinz College adheres to His recent research projects four basic principles: investigate risk management in technology and management business process design and in are in great demand.” Real-World Problem Solving. All of Heinz information security; social network College’s full-time master’s programs require analysis in settings ranging from call students to complete a capstone project, solving real issues for real clients. In addition to data records to knowledge sharing testing academic skills, these projects also provide practical leadership and communica- communities; consumer behavior in e-business settings; and the design tion experience. of policies that take into account the competing needs of promoting Innovation. Heinz College students and faculty innovate in the public, private and not-for- data access and protecting privacy. profit sectors using a number of mechanisms -- scholarship and fundamental research, He has published widely on these technology development and analytics, and social entrepreneurship, to name a few. topics. His work has been funded over the last decade by the National Diversity. The Heinz College community is diverse in its demographic and geographic Science Foundation, The Army composition, as well as in the broad range of disciplines and interests we bring together. Research Office, and DARPA. We are unique in having programs and students with interests in the private, the public and the non-profit sectors. Exposing our graduates to this variety enhances their performance Krishnan’s teaching interests lie at in diverse organizations and marketplaces. the interface of technology, business and policy aspects of internet-en- Compassionate Leaders. Heinz College has a strong commitment to serving the public abled systems. He teaches courses good. Irrespective of the sector or job our students choose, they engender positive change on e-business, telecommunica- in their communities. Their innovations often are manifested in projects that provide early tions management and a capstone course – digital transformation – that warning of disease outbreaks; help make public transportation more efficient and easier on integrates technology and organiza- the environment; and redevelop urban neighborhoods with green jobs. tional aspects of technology imple- mentation. He is the recipient of the We are excited that you are considering Carnegie Mellon University’s Heinz College, and Martcia Wade Teaching Award from we look forward to seeing you on campus soon! Heinz College’s School of Public Policy and Management and has Sincerely, twice received the Teaching Award for Heinz College’s IT programs. He Ramayya Krishnan teaches in numerous executive edu- Dean, H. John Heinz III College cation programs and is an expert Carnegie Mellon University on the use of IT to both create and capture value for organizations. This book is interactive. Scan the code to view our featured digital content. 2 Pittsburgh Fast Facts • Population: 1.23 million • Pittsburgh has 446 bridges, more than any other city in the world. • More than 10 million people Welcome to Heinz College Pittsburgh & Heinz College: visit Pittsburgh annually. • Entrepreneur magazine Cultivating the Next Generation of Leaders ranked Pittsburgh as the ninth best place for small businesses. Pittsburgh, which lies within 500 miles of nearly half of the U.S. population, has not only • Top notch arts: Pittsburgh been named America’s Most Livable City (The Economist, Forbes), it has become a hub for innovation in a myriad of fields, from technology to medicine. Pittsburgh is a city that was voted “Number One in the nurtures education and welcomes start-ups and tech titans alike. Heinz College is proud to Arts among Mid Sized Cities” call Pittsburgh home. The city’s strengths and our education and research concentrations are in American Style Magazine’s perfectly aligned to foster meaningful experiences both during your graduate-level study and annual readers poll. post-graduation as you secure employment. • A grand view: USA Today rated the view from Mt. Information Systems and Security: The Pittsburgh region is an epicenter for technology Washington as the second and innovation. The city plays home to regional offices of notable tech giants such as Google, Apple Inc. and Intel Corp., and also offers the creativity and investment opportunities necessary best in America. to cultivate a dynamic tech start-up community. Information Systems and Management (MISM, • On the water: Pittsburgh’s MSISPM and MSIT) students have top-notch resources and employment opportunities among three rivers provide over 38 the city’s flourishing technology sector. miles of downtown shoreline for recreation. Arts and Entertainment: A vibrant arts and entertainment scene has helped turn Pittsburgh into one of the most livable cities. Whether interning at one of the city’s renowned museums, • Most livable city: Rand- such as the Carnegie Museum of Art, Andy Warhol Museum, or the Pittsburgh Children’s McNally’s Places Rated Museum, or gaining experience with one of the many production studios that choose Almanac ranked the city #1 Pittsburgh as a filming location, there is no shortage of ways forArts Management (MAM) or on its list of the most livable Entertainment Industry Management (MEIM) students to become immersed in Pittsburgh’s arts cities in the U.S. and culture offerings. • Most Affordable Health care: Early in Pittsburgh’s revitalization, the city made a substantial investment in the City in America healthcare industry; the investment has paid off, as seen with UPMC being the city’s biggest Demographia International employer for 2014. The Pittsburgh region hosts more than 50 hospitals and the city itself • Reasonable living near boasts 20, including those in the UPMC Health System and the West Penn Allegheny Health campus: Average monthly rent System. Health Care Policy and Management (MSHCPM) and Medical Management (MMM) students enjoy a wealth of internship, employment and research resources. for a one bedroom apartment is $500-$700. Public Policy: Pittsburgh has proven itself to be a progressive leader with respect to public • At the ballpark: USA Today policy. From becoming the first major U.S. city government to develop an iPhone application and ESPN.com rated PNC that harnesses crowd-sourced community input, to the more than 50 LEED-certified Green Park as the best in major buildings that stand within the city’s perimeter, Pittsburgh and Heinz College are poised to league baseball. produce the next generation of policy makers. • Pittsburgh’s International Airport (20 miles from campus) serves more than 8 million passengers a year with 155 flights a day to 37 non- stop destinations. • Top 15 Cities for Tech Startup Investments Mashable.com • Home to research labs and regional offices of notable media companies such as Disney, Google, Apple, and Intel. 3 8 11 10 13 1 14 3 12 9 4 5 7 6 2 Locations Global Heinz College Pittsburgh, PA 1 Pittsburgh has been named America’s Most Livable City by The Economist and Forbes magazine, praised as a top U.S. destination by Rand McNally and featured in the New York Times for its distinct neighborhoods, cultural offerings and green, easily-accessible suburbs. The city boasts a low crime rate, good schools, a moderate cost of living and exten- sive public transportation (which is free for Carnegie Mellon students). CMU’s campus in the Oakland neighborhood offers an urban environment with easy access to miles of parks and trails. Adelaide, Australia 2 Carnegie Mellon University Australia currently offers two master’s level degrees: the Master of Science in Public Policy and Management and the Master of Science in Information Technology. We also offer global 21-month MSPPM and MISM programs, allowing students to spend their first year in Adelaide and their second year in Pittsburgh. In addition, we also offer one-semester study abroad opportunities between these campuses. Washington, D.C. 3 Heinz College’s Washington, D.C.