Sunderland and Gateshead Community Acquired Brain Injury Service (CABIS) Patient information leaflet Further information about the content, reference sources or production of this leaflet can be obtained from the Patient Information Centre. This information can be made available in a range of formats on request (eg Braille, audio, larger print, easy read, BSL or other languages). Please contact the Patient Information Centre Tel: 0191 246 7288 Published by the Patient Information Centre 2018 Copyright, Northumberland, Tyne and Wear NHS Foundation Trust Ref, PIC/765/0916 September 2016 V3 www.ntw.nhs.uk Tel: 0191 246 7288 Review date 2019 @ntwnhs 12 NTWNHS Sunderland and Gateshead Community Acquired What some people have told us about our service Brain Injury Service [CABIS] CABIS offer a range of rehabilitation for people who are experiencing difficulties in their day to day life following an injury or infection involving the brain. Injuries may be caused by a Your help, support trauma to the head or an infection, for example encephalitis or and hard work has meningitis. People can also have concussion symptoms that been invaluable. impact on the day to day life following a mild head injury. Thanks for everything. We provide a service for residents of Sunderland and Gateshead I have really enjoyed who are 16 years and above. the time I’ve spent with the team. How do I access the service? You can refer yourself or be referred by a family member, your doctor, a therapist or other agencies. Contact us by telephone, email, or in writing, using the details below: Thanks for all your help and support Sunderland and Gateshead Community Acquired Brain over the past 2 years. Injury Service (CABIS) Monkwearmouth Hospital Newcastle Road Many thanks Sunderland for all your help, support SR5 1NB and encouragement during this difficult time, which I am sure Telephone: 0191 566 5650 has made my recovery Fax: 0191 566 5651 quicker. Email: [email protected] Please note that information sent to the Trust via email is sent at your own risk. 2 11 What if I have a comment, suggestion, compliment or This leaflet contains the following information about the service complaint about the service? and what to expect. If you want to make a comment, suggestion, compliment or complaint you can: • The Service • talk to the people directly involved in your care • The Team • ask a member of staff for a feedback form, or complete a • About assessments form on the Trust website www.ntw.nhs.uk (click on the • How to get to Sunderland CABIS office ‘Contact Us’ tab) • How to get to Gateshead CABIS office • telephone the Complaints Department Tel: 0191 245 6672 • How to give comments, compliment or complaints • email [email protected] Please note that information sent to the Trust via email is sent at your own risk If you have any questions or comments about the services we • We are always looking at ways to improve services. Your offer, please ask a member of the CABIS team or contact us on feedback allows us to monitor the quality of our services and 0191 566 5650. act upon issues that you bring to our attention. You can provide feedback in the following ways: - the quickest way for you to do this is to complete our short online survey at www.ntw.nhs.uk/poy - complete a Points of You survey, available on wards, reception areas or from staff. - some areas of the Trust have electronic feedback touch screens, staff can help you to use these. 10 3 Sunderland and Gateshead Community Acquired Brain Injury Service (CABIS) The Health Centre, Prince Consort Road, Gateshead NE8 1NB. The Team Tel: 0191 566 5650 The following personnel work in the team. All or just one of them From the A167 Southbound A696 may work with you. We also work with many other services (via Tyne Bridge) Gosforth in order to help you and your family with your recovery and Exit the A167 at signs for Felling then at roundabout take the Bensham B1426 exit. A1 A1058 A69 Wallsend rehabilitation. A167 Continue to traffic lights and turn left, signed Bensham. At the next lights turn left, signed NEWCASTLE WE ARE Leisure Centre, and we are a hundred metres RIVER TYNE UPON TYNE HERE Specialist Occupational Therapists along on the right. Benwell Focus on helping to manage day to day activities more From the A167 Northbound Blaydon independently. This can be with personal care routines like Exit at signs for Shipcote onto Prince Consort A184 A184 Road. Follow this road for half a mile and GATESHEAD Wardley getting washed and dressed, or doing things in the community, Metro Felling we are on the left. A694 Centre such as using public transport, going shopping and leisure A167 By Public Transport Sheriff Hill activities. Help can involve advice and guidance for the individual Low Fell We are located just to the south of A692 A1 A194(M) and their family or staff. Gateshead Town Centre and are about a 10 Sunniside minute walk from Gateshead Interchange N Metro and Bus Stations. WE Angel of Returning to work or finding a new job is important for many Buses 29, Q2 and TB29 stop on Prince S the North 65 Consort Road next to the Health Centre. Birtley Washington people. This includes paid work, volunteering and education. If 2 miles there are barriers preventing a return to work, the occupational A1(M) therapist can assist with this, alongside other organisations and From Tyne Newcastle employers. Bridge A167 Clinical Support Workers (AHP) RIVER TYNE GATESHEAD Can assist you with rehabilitation activities and help you practice Gateshead Redheugh Gateshead Bridge Interchange A184 P A R things in your daily life that you want to work on for example: A184 Metro & K International M Bus Stations Stadium R O • Getting to the gym or going for a run in the park. A D A184 A184 A167 A189 HIGH WEST ST Civic Y • Learning new ways to do activities such as washing, dressing B1426 Centre A W H G and eating. B1426 I D H P R B1426 R St D S I U A N N Jospeh’s D E ER M C L School H A A E N The rehabilitation plans are designed by you and the team. H S D S E R BEWICK T O N ELY ST C RD A E O A D G V B WE ARE N ILLAS S O A184 HERE R Specialist Nurse T Felling A D Has significant experience around the management of early and R O R Bensham Central O L A L Library D ongoing symptoms of an acquired brain injury. Your health care H A T E N H I needs can be discussed with the Nurse who can treat you directly From W S Shipcote WE A L A1 Jct 69 T or put you in contact with relevant services if you need additional W Art St Georges S E B1426 L Gallery L Church R treatment. O 400 metres A DURHAM RD D From A167 A1 Jct 66 4 Location map by Active Maps Limited www.activemaps.co.uk. 9 Map contains Ordnance Survey data © Crown copyright and database right 2016 Sunderland and Gateshead Community Acquired Brain Injury Service (CABIS) Monkwearmouth Hospital, Newcastle Road, Sunderland, SR5 1NB Tel: 0191 566 5650 Neuropsychologists From Sunderland From From Work with the person with an acquired brain injury and their Tyne Tunnel South Shields Head over Wearmouth Bridge following signs families. They can assist you with things such as: for ‘A1018 South Shields’. Keep following these A19 Whitburn signs and Monkwearmouth Hospital is one mile Cleadon • Adapting to changes caused by the injury. along on the right hand side. A184 A184 A1018 A19 from the North (The Tyne Tunnel) West East • Understanding and dealing with the impact of an acquired brain Exit the A19 at signs for ‘Sunderland North Boldon Boldon WE ARE A184’. Continue for 3.5 miles to roundabout HERE injury on your emotions and your thinking. joining to the A1018. Take the second exit, signed A194(M) Roker ‘City Centre’. A1231 Monkwearmouth Hospital is then one mile along • Helping you devise a rehabilitation programme to achieve your on the left hand side. goals. A19 from the South (Peterlee) A19 Sunderland N Exit the A19 at signs for ‘Sunderland North Washington Pennywell A1231’. At the roundabout follow the Sunderland Hendon WE signs. S If members of your family are struggling with the effects of the A690 After 3 miles pass the Stadium of Light Football A1018 injury or circumstances around this, they also have access to Ground then turn left at sign for ‘South Shields A1018’. neuropsychology for advice and treatment. Monkwearmouth Hospital is then half a mile Moorside Ryhope along on the right hand side. By Public Transport A690 A19 Headway Coordinators We are about a 10 minute walk from the Stadium A1(M) of Light Metro Station & Seaburn Metro Station. Houghton Headway is a national brain injury association. Headway le Spring Buses 9, 20, 20A, E2, X20 stop in front of the 3 miles hospital. Seaham coordinators are part of the CABIS Team and offer patients, From A19 From Car Parking family members and carers support or information in a number of (if travelling from the Tyne Tunnel) A184 South Shields RD There is a pay and NDS LA W areas such as: YKE D I display car park at T H Seaburn B Monkwearmouth U • Accessing support groups American Metro R Hospital. Charges are Golf Centre Station N B1291 R D from 8am to 6pm, M RD Monday to Friday.