Pointsec Mobile Pocket PC 3.4.2 Release Notes Revised: October 8, 2008 This Release Notes document provides essential operating requirements and describes known issues for Pointsec Mobile Pocket PC 3.4.2. Review this information before installing this product. Note - There may be an updated version of this document and of the other documents you received with your copy of Pointsec Mobile Pocket PC. You can access the latest version at: http://www.checkpoint.com/support/ In This Document About This Document page 1 About Pointsec Mobile Pocket PC page 2 New in This Release page 2 Fixed in This Release page 2 Supported Devices page 2 3rd-Party Software page 4 System and Hardware Requirements page 5 General Recommendations page 6 Compatibility Between Releases page 6 Compatibility With Other Programs page 7 Known Issues in This Release page 7 FYI page 10 Late-breaking Documentation page 11 Documentation Feedback page 12 About This Document This document contains information about Pointsec Mobile Pocket PC version 3.4.2, such as which problems have been fixed since the previous release and system requirements. In this document, the abbreviation N/A is used. N/A means Not Applicable. Pointsec Mobile Pocket PC is also referred to as Pointsec Mobile or Pointsec throughout the documentation. Releases prior to version 3.3 are referred to by the previous name, that is, Pointsec for Pocket PC (Windows Mobile 5). In the 3.4 release, (Windows Mobile 5) was dropped from the product name. Copyright © 2008 Pointsec Mobile Technologies AB, a Check Point Software Technologies company. All rights reserved 1 About Pointsec Mobile Pocket PC About Pointsec Mobile Pocket PC Pointsec Mobile Pocket PC provides users of PDAs powered by Windows Mobile operating systems (Windows Mobile 5.0, Windows Mobile 6 Classic, and Windows Mobile 6 Professional) with automatic, real-time encryption of data including Microsoft Outlook E-mail and Notes - providing convenient and enforceable handheld security for enterprises on the move. New in This Release In this release, the following has been added or changed: New Operating System Supported • Windows Mobile 6.1 New Devices These devices are added in this version: • AT&T HTC P4600 (Windows Mobile 6.1) • AT&T Samsung SGH-i907 (Windows Mobile 6.1) • AT&T Tilt (8925) (Windows Mobile 6.1) • HTC Touch Diamond (Windows Mobile 6.1) • HTC Touch Pro (Windows Mobile 6.1) • HTC TyTN II (P4550) (Windows Mobile 6.1) • Verizon Samsung SCH-i760 (Windows Mobile 6) Fixed in This Release The following issues have been fixed and verified: Table 1 Fixed in This Release ID Short description Description/Info 399556 TyTNII, Touch Cruise, Touch Dual: When starting certain HTC devices with a SIM card Connection setup error on HTC devices inserted and when opening the connection wizard, the message “Error in the database” displayed at connection setup. This has been fixed in this release. Supported Devices The following table contains the devices and operating systems that are supported at the time of the release of Pointsec Mobile Pocket PC 3.4.2. However, the list is subject to change. To see a current list of supported Pocket PC devices, please visit http://www.checkpoint.com/supportedhandhelds/ Pointsec Mobile Pocket PC 3.4.2 Release Notes. Last Update — October 8, 2008 2 Supported Devices Windows Mobile 5.0 Devices • Alltel 6700 (Audiovox 6700) • Cingular 8125 • Cingular 8525 • Cingular Palm 750 • Dell Axim X51v • E-Ten Glofiish M700 • E-Ten Glofiish X500 • Fujitsu Siemens Pocket LooX N520 • HP iPAQ 6815 • HP iPAQ 6915 • HP iPAQ hw6925 • HP iPAQ hx2190 • HP iPAQ hx2490 • HP iPAQ hx2790 • HTC P3300 • HTC P3600 • HTC P4350 • HTC TyTN • HTC X7500 • HTC Z • i-mate JAMin • i-mate JASJAR • i-mate K-JAM • Intermec CN3 • Palm Treo 700w • Palm Treo 700wx • Palm Treo 750v • Palm Treo 750 EU Version • Palm Treo 750 US Version • Qtek 9000 • Qtek 9100 • Qtek s200 • Sharp/Willcom W ZERO3 WS003SH • Sharp/Willcom W ZERO3 WS004SH • Sharp/Willcom W ZERO3 WS007SH • SoftBank x01HT • Symbol MC7095 Pointsec Mobile Pocket PC 3.4.2 Release Notes. Last Update — October 8, 2008 3 3rd-Party Software • T-Mobile MDA Pro • T-Mobile MDA Vario • Vodafone v1605 • VPA Compact GPS Windows Mobile 6 Devices • GloFiish X500 • GloFiish M700 • HP iPAQ 100 series • HP iPAQ 200 series • HP iPAQ 600 series • HTC P4350 • HTC Touch Cruise • HTC Touch (P3450) • HTC Touch Dual • HTC TyTN • HTC TyTN II (P4550) • HTC X7501 • Palm Treo 750 • Palm Treo 750v • Sharp WS011SH • Verizon Samsung SCH-i760 • Vodafone v1520 • Vodafone v1615 • VPA Compact IV Windows Mobile 6.1 Devices • AT&T HTC P4600 • AT&T Samsung SGH-i907 • AT&T Tilt (8925) • HTC Touch Pro • HTC Touch Diamond • HTC TyTN II (P4550) 3rd-Party Software Pointsec Mobile Pocket PC 3.4.2 is interoperable with the following 3rd-party products: • SEVEN Always-On Mail 5.0.11 • MS Exchange SP2 Pointsec Mobile Pocket PC 3.4.2 Release Notes. Last Update — October 8, 2008 4 System and Hardware Requirements • Mformation 4.0 • Sybase iAnywhere OneBridge 5.5 • Intellisync Mobile Suite 8.0 • ActiveSync 4.5 • Norton Smartphone Security 5.0 • Trend Micro AntiVirus 3.0 Note - Pointsec Mobile may not be interoperable with third-party data encryption applications. System and Hardware Requirements Disk and Memory Space Table 2 Disk and Memory Space Component Space Administrator’s PC 15 MB for Pointsec Mobile Device Approximately 1.9 MB of free storage memory for Pointsec Mobile. Removable Media (Memory Approximately 1 MB of free space to allow for encryption of data on Card) removable media. Removable media can become corrupt if you attempt to encrypt it when it is full. Operating Systems and Software Table 3 Operating Systems and Software Component Operating system and software Administrator’s PC • Microsoft Windows 2000 Professional, XP Professional, and Vista • Pointsec Administration Console 1.1.1 or later. For requirements regarding Pointsec Administration Console, please see the Pointsec Administration Console Release Notes. • For 2000 and XP: Microsoft ActiveSync software 4.2 or later. • For Vista: Microsoft Windows Mobile Device Center. Client PC • Microsoft Windows 2000 Professional, XP Professional, and Vista • For 2000 and XP: Microsoft ActiveSync software 4.2 or later. • For Vista: Microsoft Windows Mobile Device Center. webRH server • For requirements on the webRH server, see the documentation accompanying SmartCenter for Pointsec—webRH Device • Windows Mobile 5.0, Windows Mobile 6 Classic, and Windows Mobile 6 Professional • Check your hardware vendor’s web site for the latest end-user updates. Pointsec Mobile Pocket PC 3.4.2 Release Notes. Last Update — October 8, 2008 5 General Recommendations Account Permissions Required Table 4 Account Permissions Required Account Rights required for folder User Write, read and execute rights to the recovery folder Hardware To install Pointsec Mobile on a device, you need a Pocket PC device cradle or ActiveSync cable connected to the workstation, or a network sync connection. General Recommendations We strongly recommend that you: • Always follow the documented procedures for installing, removing and upgrading Pointsec Administration Console and Pointsec Mobile. • When upgrading Pointsec Mobile software on phones, always upgrade to the latest version of Pointsec Administration Console. • Do not soft reset a device when installing, removing, or upgrading Pointsec Mobile, or when using Remote Help. • Do not attempt to access removable media when installing, removing, or upgrading Pointsec Mobile on a device. • Always back up data on devices and removable media before installing, removing, or upgrading Pointsec Mobile. • When installing, removing or upgrading Pointsec Mobile, ensure that the device is • on external power • not configured to power off if unused. • On Pointsec Mobile-protected devices, do not rename or move files used by Pointsec Mobile. • When saving installation sets or update profiles on the network, you must mount the drive first • Do not attempt to encrypt full removable media. See the section “Disk and Memory Space” for more information. About Wireless Communication You should be aware that on a device that has wireless communication activated, it may be possible for unauthorized persons to use the wireless communication to access files on the device. Compatibility Between Releases Upgrading Pointsec Mobile Pocket PC on Devices You can upgrade to this version of Pointsec Mobile Pocket PC only from Pointsec for Pocket PC or Pointsec Mobile Pocket PC 3.x. Pointsec Mobile Pocket PC 3.4.2 Release Notes. Last Update — October 8, 2008 6 Compatibility With Other Programs Removable Media Encryption Functionality Pointsec Mobile Pocket PC 3.4.x’s removable media encryption functionality is not compatible with that of previous versions of Pointsec Mobile. Ensure you decrypt the removable media with the version of Pointsec Mobile currently installed on your device before upgrading to Pointsec Mobile Pocket PC 3.4.x. Intermediate Upgrades Because of internal limitations, you must, in some cases, perform intermediate upgrade(s) before upgrading to the latest version. The following table shows suggested upgrade paths: Table 5 Upgrade Paths Installed 3.0.x 3.1.x, 3.2.0, 3.2.1 Version: (ID 397521) (ID 453487) 1. Upgrade to 3.1.x - 3.2.1. 1. Upgrade to 3.2.2 - 3.3.x 2. Upgrade to 3.2.2 - 3.3.x. 2. Upgrade to the latest version. 3. Upgrade to the latest version. Alternatively, you can remove the current installation and install the latest version. Compatibility With Other Programs To avoid possible conflicts with other programs, do not encrypt the Program Files directory. Known Issues in This Release The following are known issues in this release: Table 6 Known Issues in This Release ID Short Description Description/Info 453902 Samsung SCH-i760, Touch Contacts are accessible even though Access contacts and 452456 Dual, Vodafone v1520: Contacts call history is set to No in the profile, and Contacts cannot 399643 are accessible even when be opened with the contact button that appears after making prohibited in the profile a call.