TAFE QUEENSLAND APPRENTICE AND TRAINEE GUIDE TAFE QUEENSLAND BRISBANE TAFE QUEENSLAND NORTH 1300 614 471 RTO No. 0275 1300 656 959 RTO No. 0542 [email protected] [email protected] Alexandra Hills Loganlea Atherton Cairns Ingham Townsville Bracken Ridge Mt Gravatt Bamaga Charters Towers Mount Isa The Whitsundays Caboolture Redcliffe Bowen Cloncurry Normanton Thursday Island Grovely South Bank Burdekin Innisfail Palm Island TAFE QUEENSLAND EAST COAST TAFE QUEENSLAND SKILLSTECH 1300 656 188 RTO No. 0418 1800 654 477 RTO No. 31396 Apprenticeships&[email protected] [email protected] Bundaberg Maroochydore Mooloolaba Acacia Ridge Bracken Ridge Gympie Maryborough Nambour Alexandra Hills Eagle Farm Hervey Bay TAFE QUEENSLAND GOLD COAST TAFE QUEENSLAND SOUTH WEST 07 5581 8300 RTO No. 0083 1300 914 754 RTO No. 0526 [email protected] [email protected] Ashmore Coolangatta Chinchilla Ipswich Roma Warwick Coomera Southport Dalby Kingaroy Springfield Coomera Marine Inala Nurunderi Toowoomba 1 | APPRENTICE AND TRAINEE GUIDE CONTENTS TRAINING LIFECYCLE ...................................................................... 4 ACKNOWLEDGMENT OF PREVIOUS TRAINING OR EXPERIENCE ........................................................... 13 TRAINING OBLIGATIONS .................................................................. 5 CREDIT TRANSFER/NATIONAL RECOGNITION .............................. 13 SUPERVISING REGISTERED TRAINING ORGANISATION (SRTO) TAFE QUEENSLAND RESPONSIBILITIES .......................................... 5 RECOGNITION OF PRIOR LEARNING (RPL) .................................... 13 EMPLOYER OBLIGATIONS ................................................................. 5 ASSESSMENT AND RESULTS ........................................................ 16 APPRENTICE/TRAINEE OBLIGATIONS .............................................. 5 RESULTS ........................................................................................... 16 APPRENTICE/TRAINEE MUST NOT ................................................... 5 SUPPLEMENTARY ASSESSMENT ................................................... 16 ROLE OF APPRENTICESHIP NETWORK PROVIDER ........................ 6 ACADEMIC APPEALS ....................................................................... 16 ROLE OF DEPARTMENT OF EDUCATION AND TRAINING (DET) ...... 6 FAILURE TO PROGRESS .................................................................. 16 TRAINING CONTRACT ...................................................................... 8 TRAVEL AND ACCOMMODATION ................................................. 17 PROBATION ........................................................................................ 8 WAGES AND ENTITLEMENTS ........................................................ 17 TRAINING PLANS FOR SCHOOL-BASED FEES, CHARGES AND INFORMATION .......................................... 19 APPRENTICES AND TRAINEES .......................................................... 8 ENROLMENT AND FEES .................................................................. 19 TRAINING PLAN .................................................................................. 8 HOW MUCH DOES ENROLMENT COST? ....................................... 19 PERMANENT TRANSFER ................................................................... 9 GOVERNMENT CONTRIBUTIONS.................................................... 19 COMPLETION ..................................................................................... 9 REFUND POLICY .............................................................................. 20 FAILURE TO SIGN A COMPLETION AGREEMENT ............................ 9 WITHDRAWAL ................................................................................... 20 CANCELLATION .................................................................................. 9 CHANGE OF PERSONAL DETAILS ................................................... 20 SUSPENSION ...................................................................................... 9 STUDENT SERVICES ....................................................................... 22 TRAINING RECORD ........................................................................ 12 STUDENT SUPPORT SERVICES ...................................................... 22 NOTIFIABLE EVENTS ........................................................................ 12 Images by: TAFE Queensland, TAFE Queensland Brisbane, TAFE Queensland SkillsTech. Disclaimer: All information was accurate at time of publication; however, TAFE Queensland policies, tuition fees, competencies and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments, appropriate accreditation and registration requirements. tafeqld.edu.au | 2 Our mission at TAFE Queensland is to provide the skills you need to MAKE GREAT HAPPEN. 3 | APPRENTICE AND TRAINEE GUIDE TRAINING LIFECYCLE The ANP conducts the The employer and SRTO accepts or rejects the ANP must receive the The ANP lodges the sign-up apprentice/trainee select an request to be the SRTO. contract from the employer Training Contract with RTO to be the SRTO. within 28 days of the start DET for registration once Contract must be signed of the apprenticeship/ the SRTO notification within 14 days of the start traineeship. form is accepted. of the apprenticeship/ traineeship. The ANP forwards an SRTO notification form. SRTO contacts the employer SRTO conducts and The SRTO negotiates The SRTO and employer provide training, supervision and assessment and apprentice/trainee/SAT monitors the Employer and develops the Training to the apprentice/trainee in accordance with the Training Plan. for induction confirmation. Resource Assessment Plan in consultation • Employer releases apprentice/trainee to attend confirming the employer is with the employer and training and assessment as required able to provide or arrange apprentice/trainee once to provide: the SRTO is satisfied that • Employer reviews and updates Training Record at reasonable intervals - minimum of every three months. • the facilities/equipment the employer can provide • the supervision for training training arrangements and • Apprentice/trainee undertakes training and • the range of work. supervision. The SRTO assessment as required and retains Training Record provides a copy of the • Apprentice/trainee updates and maintains the Training Record Training Plan to all parties. at all times throughout their training. Employer confirms SRTO contacts the employer The completion process The SRTO confirms Once all parties agree that on-the-job verification. and apprentice/trainee/SAT begins when the apprentice/ completion with the the training and assessment throughout the training period: trainee has completed all employer and apprentice/ is complete, the SRTO: units of competency required trainee, agreeing that all • issues the qualification • monitors progress against under the Training Plan. workplace training required the Training Plan • signs a completion under the Training Plan has agreement • monitors the Training Record been completed. • forwards the completion • monitors the Employer agreement to DET (and Resource Assessment Electrical Safety Office licence body, if required). • liaises with employer regarding progress of workplace training. LEGEND SRTO SUPERVISING REGISTERED TRAINING ORGANISATION ANP APPRENTICESHIP NETWORK PROVIDER RTO REGISTERED TRAINING ORGANISATION DET DEPARTMENT OF EDUCATION AND TRAINING SAT SCHOOL-BASED APPRENTICE OR TRAINEE tafeqld.edu.au | 4 TRAINING OBLIGATIONS SUPERVISING REGISTERED TRAINING ORGANISATION o Dissolution of the partnership (SRTO) – TAFE QUEENSLAND RESPONSIBILITIES o Deciding that the apprentice/trainee is failing to make Every apprentice/trainee must have a SRTO. SRTOs deliver training reasonable progress to apprentices and trainees under an agreed Training Plan. o The apprenticeship/traineeship will not be completed As the SRTO, TAFE Queensland has the following responsibilities: within the nominal term. • Provide induction information on rights and responsibilities. • Where the parties agree to cancel the Training Contract, the • Determine the employer’s capacity to train the apprentice/ employer must advise TAFE Queensland in writing within 7 trainee by conducting an Employer Resource Assessment. days of cancellation. • Work with the employer and the apprentice/trainee to provide the facilities, services, supervision and training required under APPRENTICE/TRAINEE OBLIGATIONS the Training Plan. • Participate in the development of the Training Plan. • Negotiate the Training Plan with all parties, including the school • Where the apprentice/trainee is a SAT they must have in the case of a school-based apprentice/rainee (SAT), to participated in the negotiation of their training plan, and the ensure the timetable is impacted. training plan must impact on their school timetable. • Provide a copy of the Training Plan to all parties. • Observe the conditions of the relevant employment agreement • Provide initial Training Record to monitor the apprentice/ and award. trainee’s progress against the Training Plan. • Attend and perform work as directed by the employer. • Ensure the training as agreed in the Training Plan is delivered. • Behave in a courteous and professional manner. • Ensure that all on and off-the-job requirements of the Training • Observe any lawful