Volume 16, Number 2 Printed ISSN: 1095-6328 PDF ISSN: 1528-2643 ACADEMY OF EDUCATIONAL LEADERSHIP JOURNAL Michael Shurden Editor Lander University Nancy Niles Editor Lander University The Academy of Educational Leadership Journal is owned and published by the DreamCatchers Group, LLC. Editorial content is under the control of the Allied Academies, Inc., a non-profit association of scholars, whose purpose is to support and encourage research and the sharing and exchange of ideas and insights throughout the world . Page ii Authors execute a publication permission agreement and assume all liabilities. Neither the DreamCatchers Group nor Allied Academies is responsible for the content of the individual manuscripts. Any omissions or errors are the sole responsibility of the authors. The Editorial Board is responsible for the selection of manuscripts for publication from among those submitted for consideration. The Publishers accept final manuscripts in digital form and make adjustments solely for the purposes of pagination and organization. The Academy of Educational Leadership Journal is owned and published by the DreamCatchers Group, LLC, PO Box 1708, Arden, NC 28704, USA. Those interested in communicating with the Journal, should contact the Executive Director of the Allied Academies at [email protected]. Copyright 2012 by the DreamCatchers Group, LLC, Arden NC, USA Academy of Educational Leadership Journal, Volume 16, Number 2, 2012 Page iii EDITORIAL REVIEW BOARD M. Meral Anitsal Kazoos Ardalan Tennessee Tech University Marist College Cookeville, Tennessee Poughkeepsie, New York Katherine Barker Debbie Beard University of South Florida, St. Petersburg Southeast Missouri State University St. Petersburg, Florida Cape Girardeau, Missouri Jane Beese Randall Bowden The University of Akron Kaplan University Akron, Ohio Hagerstown, Maryland Linda Bressler Doug Cagwin University of Houston-Downtown Lander University Houston, Texas Greenwood, South Carolina Royce Caines James Cartner Lander University University of Phoenix Greenwood, South Carolina Phoenix, Arizonia Charles Emery Horace Fleming Lander University Mercer University Greenwood, South Carolina Atlanta, Georgia Jerry Garrett Elizabeth E. Grandon Marshall University Graduate College University of Bío-Bío Huntington, West Virginia Chile Doug Grider Sanjay Gupta University of Arkansas-Fort Smith Valdosta State University Fort Smith, Arkansas Valdosta, Georgia Rassule Hadidi Jim Harbin University of Illinois at Springfield Texas A&M University-Texarkana Springfield, Illinois Texarkana, Texas Michael Harris Steve Harvey Eastern Michigan University Lander University Ypsilanti, Michigan Greenwood, South Carolina Diana Haytko Kevin R. Howell Missouri State University Appalachian State University Springfield, Missouri Boone, North Carolina Robyn Hulsart Kanata Jackson Austin Peay State University Hampton University Clarksville, Tennessee Hampton, Virginia Academy of Educational Leadership Journal, Volume 16, Number 2, 2012 Page iv EDITORIAL REVIEW BOARD Jeff Jewell Timothy Johnston Lipscomb University Murray State University Nashville, Tennessee Murray, Kentucky Ida M. Jones Raghu Korrapati California State University, Fresno Walden University Fresno, California Blythewood, South Carolina Melinda Kushniroff Derrick Love Millikin University Grand Canyon University Decatur, Illinois Phoenix, Arizona Jeff Mankin Pacha Malyadri Lipscomb University Osmania University Nashville, Tennessee India Asghar Nazemzadeh Robert Pritchard University of Houston-Downtown Rowan University Houston, Texas Glassboro, New Jersey Ganesan Ramaswamy Danny L. Rhodes King Saud University Anderson University Riyadh, Saudi Arabia Anderson, Indiana Tony Santella Mel Schnake Erskine College Valdosta State University Due West, South Carolina Valdosta, Georgia Barbara Schuldt Robert W. (Bill) Service Southeastern Louisiana University Samford University Hammond, Louisiana Birmingham, Alabama Susan Shurden Neil Terry Lander University West Texas A&M University Greenwood, South Carolina Canyon, Texas Robert G. Tian Marco Wolf Medaille College The University of Southern Mississippi Buffalo, New York Hattiesburg, Mississippi Academy of Educational Leadership Journal, Volume 16, Number 2, 2012 Page v TABLE OF CONTENTS EDITORIAL REVIEW BOARD .................................................................................................. III LETTER FROM THE EDITORS ................................................................................................ VII TRANSFORMING A UNIVERSITY: A STUDY OF PROCESS LEADERSHIP ....................... 1 Linda M. Randall, University of Hawai‘i-West O‘ahu LINKING THE CLASSROOM TO THE LIVING ROOM: LEARNING THROUGH LAUGHTER WITH THE OFFICE .............................................................................................. 21 Ashley J. Kilburn, University of Tennessee at Martin Brandon R. Kilburn, University of Tennessee at Martin STATISTICAL PROCESS CONTROL APPLIED WITHIN AN EDUCATION SERVICES ENVIRONMENT ..................................................................................................... 33 Kenneth W. Green Jr., Southern Arkansas University Lisa Toms, Southern Arkansas University Terrye Stinson, Southern Arkansas University CONVERGENCE OF INFORMATION TECHNOLOGY IN UGANDAN HIGHER EDUCATION AND ENTREPRENEURSHIP: A FULBRIGHT SCHOLAR’S PERSPECTIVE .......................................................................... 47 Doris G. Duncan, California State University East Bay A STUDY OF THE COGNITIVE DETERMINANTS OF GENERATION Y’S ENTITLEMENT MENTALITY .................................................................................................. 63 Christopher S. Alexander, King’s College James M. Sysko, Eastern Illinois State University BRINGING CULTURE ALIVE IN THE MARKETING CLASSROOM: USING THE NOVEL SPEAKER FOR THE DEAD TO TEACH GLOBAL MARKETING .................. 69 Newell D. Wright, North Dakota State University Val Larsen, James Madison University Academy of Educational Leadership Journal, Volume 16, Number 2, 2012 Page vi DIFFERENCES BETWEEN AND INFLUENCES ON MALE AND FEMALE STUDENTS’ APPLIED PROJECT LEARNING OUTCOMES ................................................. 93 Farideh A. Farazmand, Lynn University Robert D. Green, Lynn University COMMUNICATION PREFERENCES AMONG UNIVERSITY STUDENTS ....................... 105 Sherry Robinson, Penn State University, Buskerud University College Hans Anton Stubberud, Buskerud University College CAN A BUSINESS ETHICS COURSE AFFECT ACADEMIC DISHONESTY? .................. 115 Timothy H. Reisenwitz, Valdosta State University ETHICAL REASONING INSTRUCTION IN UNDERGRADUATE COST ACCOUNTING: A NON-INTRUSIVE APPROACH ............................................................... 131 William J. Wilhelm, Indiana State University Alan B. Czyzewski, Indiana State University Academy of Educational Leadership Journal, Volume 16, Number 2, 2012 Page vii LETTER FROM THE EDITORS Welcome to the Academy of Educational Leadership Journal. The editorial content of this journal is under the control of the Allied Academies, Inc., a non profit association of scholars whose purpose is to encourage and support the advancement and exchange of knowledge, understanding and teaching throughout the world. The mission of the AELJ is to publish theoretical, empirical, practical or pedagogic manuscripts in education. Its objective is to expand the boundaries of the literature by supporting the exchange of ideas and insights which further the understanding of education. The articles contained in this volume have been double blind refereed. The acceptance rate for manuscripts in this issue, 25%, conforms to our editorial policies. We intend to foster a supportive, mentoring effort on the part of the referees which will result in encouraging and supporting writers. We welcome different viewpoints because in differences we find learning; in differences we develop understanding; in differences we gain knowledge and in differences we develop the discipline into a more comprehensive, less esoteric, and dynamic metier. Information about the Journal and the Allied Academies is published on our web site. In addition, we keep the web site updated with the latest activities of the organization. Please visit our site and know that we welcome hearing from you at any time. Michael Shurden and Nancy Niles Editors Academy of Educational Leadership Journal, Volume 16, Number 2, 2012 Page viii Academy of Educational Leadership Journal, Volume 16, Number 2, 2012 Page 1 TRANSFORMING A UNIVERSITY: A STUDY OF PROCESS LEADERSHIP Linda M. Randall, University of Hawai‘i-West O‘ahu ABSTRACT This study focuses on the change initiative of one upper-division university to become a four-year institution. In order for the change to be effective, the institution needed to gain the buy-in of staff and faculty, provide a mechanism to manage potential resistance and conflict, and encourage the faculty and staff to become proactive leaders in the transformation. Heifitz’s adaptive leadership model was applied to this institutional change process, which is described as a six-step process. These six steps are: 1) Identification of the Challenge, 2) Recognition that Change is Difficult, 3) Framing the Issues to the stakeholders, 4) Secure stakeholder ownership in the initiative, 5) Manage the conflict and 6) Creating safe haven so all opinions can be expressed. A case study, which follows the efforts of two critical committees through this six-step process, is presented