HAMPTON ROADS LOCAL AREA WORKFORCE DEVELOPMENT PLAN: AREA 16 February 28, 2017 REVISED May 1, 2017 FROM OPPORTUNITY INC., THE HAMPTON ROADS’ WORKFORCE DEVELOPMENT BOARD AND WORKFORCE SYSTEM PARTNERS 2017-2020 WIOA Local Plan Final – February 28, 2017 / Revised May 1, 2017 Page 1 | 133 TABLE OF CONTENTS INTRODUCTION………………………………………………………………………………………………..……..5 SECTION 1: STRATEGIC PLANNING ............................................................................................................ 11 WORKFORCE DEMAND ANALYSIS ..................................................................................................................... 11 Regional Economic Conditions ................................................................................................................ 11 Existing and Emerging In-demand Industry Sectors and Occupations .................................................. 14 Industry Sectors of Importance to Key Regional Partners ...................................................................... 15 Employment Needs in Existing and Emerging In-Demand Occupations and Industries ....................... 17 Employment Knowledge and Skills Needs of Local Area Businesses ................................................... 22 Jobs and Educational Attainment ............................................................................................................. 22 WORKFORCE SUPPLY ANALYSIS ...................................................................................................................... 26 Labor Market Trends................................................................................................................................. 29 Educational and Skill Levels of the Workforce ........................................................................................ 31 SWOT ANALYSIS ............................................................................................................................................ 35 Analysis of Workforce Development Activities ........................................................................................ 35 Capacity Issues ......................................................................................................................................... 39 VISION AND GOALS .......................................................................................................................................... 40 STRATEGY AND PARTNERSHIPS ....................................................................................................................... 44 ADDITIONAL STRATEGIC ELEMENTS ................................................................................................................. 46 Strategic Plan ............................................................................................................................................ 46 Unemployment and Underemployment ................................................................................................... 48 Needs of Incumbent Workers ................................................................................................................... 49 Funding ...................................................................................................................................................... 50 SECTION 2: LOCAL WORKFORCE DEVELOPMENT SYSTEM ELEMENTS............................................ 52 PROGRAMS AND PARTNERS OVERVIEW ............................................................................................................ 52 System Programs...................................................................................................................................... 52 Support of the State Plan, Core Programs and Collaboration with Community Colleges ..................... 56 WDB Oversight.......................................................................................................................................... 58 CLEO Coordination ................................................................................................................................... 58 Meeting Sunshine Provisions and Staffing .............................................................................................. 59 COLLABORATIVE STRATEGIES.......................................................................................................................... 59 BUSINESS SERVICES ........................................................................................................................................ 62 Services Provided by Business Services Team ...................................................................................... 64 Business Services Team Policies and Procedures ................................................................................. 65 Continuous Improvement of Business Services Provided ...................................................................... 65 Employer Engagement ............................................................................................................................. 67 ECONOMIC DEVELOPMENT COLLABORATION .................................................................................................... 69 ONE-STOP SYSTEM ......................................................................................................................................... 70 One-Stop Delivery System ....................................................................................................................... 71 Continuous Improvement.......................................................................................................................... 73 Access to Services .................................................................................................................................... 74 Section 188 WIOA Nondiscrimination & Equal Opportunity & Americans with Disability Act of 1990..76 Partner Roles and Responsibilities .......................................................................................................... 78 Center Location(s)..................................................................................................................................... 82 WIOA Local Plan Final – February 28, 2017 / Revised May 1, 2017 Page 2 | 133 One-Stop Operator ................................................................................................................................... 84 Professional Staff Development Strategies ............................................................................................. 85 ADULT & DISLOCATED WORKER SERVICES ...................................................................................................... 86 Job Seeker Services ................................................................................................................................. 87 RAPID RESPONSE COORDINATION .................................................................................................................... 89 YOUTH SERVICES PROVIDED ............................................................................................................................ 90 Comprehensive Services .......................................................................................................................... 91 Selection of Providers and Delivery of Program Elements ..................................................................... 92 Access to Services .................................................................................................................................... 93 Youth Service Strategies .......................................................................................................................... 94 Strategies to Identify, Recruit and Retain Youth ..................................................................................... 94 Services to All Youth, Including Non-Eligible Youth ................................................................................ 95 Coordination with Job Corp and Other Programs ................................................................................... 96 Compliance with Child Labor and Safety Regulations ............................................................................ 96 Pay-for-Performance Policy ...................................................................................................................... 96 SUPPORTIVE SERVICE PROVISION .................................................................................................................... 97 TRAINING SERVICES ......................................................................................................................................... 98 COLLABORATION WITH THE COMMUNITY COLLEGES ....................................................................................... 100 COLLABORATION WITH EDUCATION ................................................................................................................ 102 Colleges and Universities ...................................................................................................................... 103 COLLABORATION WITH ADULT EDUCATION AND LITERACY……………………………………………………...105 Review of Title II Applications................................................................................................................. 106 PRIORITY OF SERVICE ...................................................................................................................................