Page Template y stor Hi Ward Count 2010/11 2011/12 2012/13 2013/14 2014/15 North Isles (Shetland) Ward 1 Nort 1 ## ## 1397 Shetland North Ward 1 Shet 2 ## ## 1498 Shetland West Ward 1 Shet 3 ## ## 1252 Shetland Central Ward 1 Shet 4 ## ## 1188 Shetland South Ward 1 Shet 5 ## ## 1486 Lerwick North Ward 1 Lerw 6 ## ## 1411 Lerwick South Ward 1 Lerw 7 ## ## 2504 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Quarterly Performance 0 7 Report Population 23210 Dwellings 10789 Land mass 149944.918Quarter 4 2015-2016 (1 January to 31 March) Local Authority Shetland Islands 3 LA(1) in LSO 2 LA(2) in LSO Orkney Islands 3 Orkney Islands LA(3) in LSO Shetland Islands 1 Shetland Islands LSO N5 - West.Isles / Orkney /Shetland N5 ## LSO(1) in SDA N1 - Aberdeen City 1 LSO(2) in SDA N2 - Angus / Dundee / Perth & Kinross 1 LSO(3) in SDA N3 - Aberdeenshire / Moray 1 LSO(4)Comhairle in SDA nan Eilean N4 - Highlands Siar 1 LSO(5) in SDA N5 - West.Isles / Orkney /Shetland 1 LSO(6) in SDA x LSO(7) in SDA x DISCLAIMER SDAThe figures included in this report North are provisional and subject to change as a result of quality assurance and ## review. The statistics quoted are internalScotland management information published in the interests of transparency and ##openness. The Scottish government publishes Official Statistics each year which allow for comparisons to be made over longer periods of North time. ## 0 1 CONTENTS PAGE 1 Introduction 3 2 Performance Summary 4 3 Progress on local fire & rescue plan priorities Priority 1 – Local Risk Management and Preparedness 5 Priority 2 – All accidental dwelling fires 9 Priority 3 – All accidental fire casualties (fatal & non-fatal (incl p/s's)) 11 Priority 4 – All deliberate fires 12 Priority 5 – Non domestic fires 13 Priority 6 – Special Service Casualties – All 15 Priority 7 – False Alarm – UFAs 16 4. Glossary 17 5. Seasonal Community Safety Calendar 2016 18 2 INTRODUCTION This performance report provides information on our prevention, protection and operational response activities within Na H-Eileanan an Iar over the period Quarter 4 2015-2016, (1 January – 31 March). The Scottish Government provides an overarching vision for public services. This vision is supported by 16 National Outcomes which demonstrate commitment to creating a more successful country, with opportunities for all of Scotland to flourish, through increasing sustainable growth. The Scottish Fire and Rescue Service (SFRS) can make a significant contribution to improving these outcomes in Na H-Eileanan an Iar by contributing to the Community Planning arrangements. The national priorities for the SFRS are set out in the Fire and Rescue Framework for Scotland 2013. The SFRS Strategic Plan 2013-2016 outlines how the SFRS will deliver against these priorities and the outcomes against which this delivery can be measured. The priorities contained within the Local Fire and Rescue Plan for Na H-Eileanan an Iar 2014-2017 reflects the Outer Hebrides Community Planning Partnership Plan including the Single Outcome Agreement (SOA) 2014 – 17. The SOA includes a range of key themes focused on delivering improved outcomes for the communities of Na HEileanan an Iar. The aims of the local Fire and Rescue Service in Na H-Eileanan an Iar are to reduce deaths, injuries and damage to property from fires and other emergency events. We aim to achieve this by working in partnership, being pro-active and targeting our prevention and protection activities to where they are most required, based on evidence. Within the Local Fire and Rescue Plan for Na H-Eileanan an Iar 2014 - 2017, 9 priorities for the local Fire and Rescue Service have been identified; Priority 1. Local Risk Management and Preparedness Priority 2. Reduction of Accidental Dwelling Fires Priority 3. Reduction in Fire Casualties and Fatalities Priority 4. Reduction of Deliberate Fire Setting Priority 5. Reduction of Fires in Non-Domestic Property Priority 6. Reduction in Casualties from Non Fire Emergencies Priority 7. Reduction of Unwanted Fire Alarm Signals Priority 8. Enhance our contribution to community planning Priority 9. Enhance our local engagement practice 3 Performance Summary Scorecard We measure how well we are meeting our priorities using 6 key indicators, depicted below Apr to (& incl.) Mar RAG rating Key performance indicator 2011/12 2012/13 2013/14 2014/15 2015/16 YTD All accidental dwelling fires 17 22 12 23 20 3 All accidental dwelling fire casualties (fatal & non-fatal ( 4123 8 7 3 All deliberate fires 622115 9 1 Non domestic fires 59978 1 Special Service Casualties - All 15 29 20 29 19 3 False Alarm - UFAs 151 152 184 161 156 3 All other incidents #REF! #REF! #REF! #REF! #REF! RAG rating - KEY 1 RED DIAMOND 10% higher than the previous YTD period, or local target not achieved. 2 YELLOW TRIANGLE Up to 9% higher than the previous YTD period, or local target not achieved. 3 GREEN CIRCLE Equal to or improved upon the previous equivalent quarter (or YTD period), or local target achieved. 4 Progress on local fire & rescue plan priorities Priority 1 – Local Risk Management and Preparedness Fire Appliance Availability The following bar graphs indicate the operational availability of fire appliances across Na H-Eileanan an Iar during January, February and March. The lower half of each bar indicates the average day-time availability of a fire appliance from 6am to 6pm across the month. The upper half of each bar indicates the average night-time availability of a fire appliance from 6 pm to 6am across the month. Blue portions of a bar indicate the percentage of time when a fire appliance was operationally available, red portions when operationally unavailable. The primary factor affecting appliance availability remains staffing. Low staffing numbers means that it takes only 1 or 2 members to be unavailable through primary employment, leave or sickness to fundamentally affect the availability of the stations’ appliance. As can be seen in the charts below, Castlebay, Bayhead and South Lochs are particularly affected. It is to the credit of other stations with low numbers such as Port of Ness, Valtos and Shawbost that their availability remains high despite other demands on personnel. To ensure that safe systems of work are in place, SFRS policy stipulates that a minimum of 4 suitably qualified personnel must crew an appliance before it can be considered available, this number includes the Officer in Charge who will have completed a minimum of Incident Command Level 1 training. In addition the Gartan FSi electronic availability system is designed around specific criteria, specifying that a qualified Officer in Charge is available, a trained Emergency driver is available, qualified BA wearers are available in minimum numbers, all of which ‘overlays’ the minimum number of personnel to crew the vehicle (4). In simple terms the ‘system’ interrogates the available personnel automatically and designates the appliance on or off ‘the run’. So, for example, a given station may have 8 personnel available but no OIC with the latest minimum Incident command qualification, and the electronic system would declare this applicant unavailable. Should this appliance be required in the event of an emergency, Operations Control would analyse the situation and alert crews despite the electronic systems status. No incidents have failed to elicit an attendance where a minimum of 4 personnel are available. The recent opening (November 2015) of the new fire behaviour training facility in Stornoway will, it is hoped, increase the appeal of serving the community in the Fire & Rescue Service by streamlining the journey to joining the service and reducing the travel impact on personnel annually. Fire Appliance Availability – January 2016 5 Fire Appliance Availability – February 2016 Fire Appliance Availability – March 2016 6 Fire Station Staffing & Recruitment In 2015 SFRS launched a new model for recruitment which was anticipated would streamline the entire recruitment process and therefore significant benefits to station availability and staffing. The new process has been designed to deliver successful candidates from initial application to station in 16 weeks, and involves localised targeting of areas of the country where need is considered greatest. Western Isles’ latest campaigns were in late 2015, with applicants attending a December course, and the latest ‘Campaign’ was launched on 1st February 2016. Candidates for the latest campaign are expected to complete basic training by June . Local Officers have engaged with local media outlets as well as using social media such as Twitter and Facebook to try to ensure the maximum reach of this recruitment campaign. Leafleting and banners have also been placed in key areas to highlight the recruitment drive and the need for individuals to support their community fire stations. Fire Station Staffing and Recruitment December 2015 compared to March 2016 Staffing Staffing Difference Staffing Full Staffing Recruit Council Wards Fire Station Dec Mar from Change Compliment Applicants 2015 2016 Compliment Ward 01 Castlebay 10 9 12 ‐3 3 Barraigh, Bhatarsaigh, Eiriosgaigh Agus Uibhist a Lochboisdale 10 10 12 ‐2 0 Deas Bayhead Ward 02 8 8 12 ‐4 1 Beinn na Faoghla Agus Benbecula 16 16 16 0 0 Uibhist A Tuath Lochmaddy 9 9 12 ‐3 1 Scalpay 8 8 12 ‐4 1 Ward 03 Leverburgh 11 11 12 ‐1 0 Na Hearadh Agus Ceann A Deas Nan Loch South Lochs 7 6 12 ‐6 0 Tarbert 12 12 12 0 1 Ward 04 Great Bernera 10 10 12 ‐2 0 Sgir’ Uige Agus Ceann A Tuath Nan Loch Valtos 8 7 12 ‐5 0 Ward 05 Sgire An Rubha Ward 06 Steornabhagh A Deas Stornoway 19 21 20 +1 0 Ward 07 Steornabhagh A Tuath Ward 08 Loch A Tuath Shawbost 7 7 12 ‐5 1 Ward 09 An Taobh Siar Agus Nis Ness 9 8 12 ‐4 1 7 Operational Risk Intelligence Gathering and Review Operational Risk Intelligence is a key factor in safeguarding both Firefighter and Community safety.