Heathrow Airport Overview J4 N M4 J4b E M4 L A N AY J3 J15 L O W OL A408 Slough H Reading S M4 A3044 I P The West S O A312 N A437 R E O London N T A A H D M25 L E P H A A4 R C K B T AT H Dollar W R O Thrifty A A A D Y A4 H J4a B AT H R O A D A4 A3044 T5 Pod Parking Avis T5 T2 & T3 Budget T2 & T3 Hertz T Long stay T5 Enterprise Long Stay Business U Europcar N Business National N A4 Alamo E Heathrow L Airport T1a T3 Short Stay Short Stay T5 T2 Terminal 5 Terminal 3 Short Stay Short Stay Underground Avis Central Y A Budget Heathrow Express A30 Bus Station Terminal 2 W E Heathrow Connect Underground S J14 U A3113 Buses & coaches D A Heathrow Express C A O E R Heathrow Connect T H E S T Buses & coaches W T H M25 U Sixt S O T A F A315 R E A G G G Terminal 4 ’ S Underground R D A D R O Heathrow Express T4 E S A I N Heathrow Connect S T Short Stay Contents Buses & coaches A315 Heathrow Airport overview 1 A3044 T4 A30 0km 0.5km 1km 1.5km Check-in 2 Long Stay & Business Departure lounge 3 0mi 0.5mi 1mi Arrivals Arrivals 4 Onward travel 5 Version 38 Heathrow ©2018 LHR Airports Limited. Published May 2018. Terminal 4 Check-in Level 2 and mezzanine Departures Shopping Food and drink Excess Baggage Company 9,20 Caffè Nero 13 WHSmith 10 Oriel 5 7 19 15 Fast Track 18 Oversize Oversize Ticket desks baggage baggage Zone G 16 17 Aeroflot 4 Jet Airways 2 Security Zone C Zone D Zone E Zone F Air France 4 Kenya Airways 4 Air Malta 3 KLM Royal Dutch Airlines 4 Zone B Alitalia 4 Korean Air 4 Arik Air 3 Kuwait Airways 2 11 12 Azerbaijan Airlines 3 Malaysia Airlines 1 8 Along to Bulgaria Air 1 Qatar Airways 1 9 10 5 6 Hilton Zone A (via walkway) China Eastern Airlines 4 Saudi Arabian Airlines 3 Delta Air Lines 4 Sri Lankan Airways 1 1 4 Zone H Lift to Etihad Airways 1 Tunisair 3 13 2 20 3 21 VAT Refund Gulf Air 3 United Airlines 3 Jat Airways 2 Entrance Entrance Special assistance Services 14 Airline service desk 1–4 Hotel Special assistance 8 Bureau de change Hilton 6 Stairs Travelex 11, 12 Yotel 14 Telephone VAT refunds 11 Lift Toilets managed by Travelex Postbox Accessible toilet All Cash machine Multi-Faith prayer room Baby care 15, 18 Mezzanine Commercial exports 7 Repack area Drinking 15, 19 Escalator fountain Seating VAT refunds 11, 21 Oversize baggage 16, 17 managed by Travelex Free Wi-Fi is available throughout the terminal. Contents Heathrow Airport overview 1 Check-in 2 Departure lounge 3 Arrivals Arrivals 4 Onward travel 5 Version 38 Heathrow ©2018 LHR Airports Limited. Published May 2018. Terminal 4 Departure Lounge Level 2 Up to 15 Malaysia Airlines Gates 2–5 lounge 8 27 10 minute walk 28 7 9 Multi-faith prayer room 16 Gates 12–17 64 64 5 minute walk 10 64 11 6a 6b 14 17 18 19 2021 22 23 24 26 29 30 31 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 10 9 4 25 32 60 49 1c 5 21 20 13 59 58 57 53 52 51 50 3 2 1 62 61 56 1b 1a 8 19 Security Gates 22–25 63 15 minute walk Up to 48 View Costa Coffee Express Heathrow Down to Entrance 55 Down to from Check-in 11 6 Smoking area 54 The House 7 Airline service desks lounge Up to 12 Plaza Premium lounge Shopping Services apm Monaco 52 Saint Laurent 21 Airline lounges Cash machine Stairs Boots 40 Sunglass Hut 34 Falcon Gold 16 Commercial exports 63 Telephone Boots 59 Swarovski 43 Gulf Air lounge Bottega Veneta 20 Ted Baker 39 Escalator Toilets The House 54 Burberry 5 The Bookshop by WHSmith 58 lounge Information Accessible toilet All Bvlgari 19 Thomas Pink 51 Cartier 2 Valentino 18 Malaysia Airlines 15 Lift Baby care 64 lounge Cath Kidston 38 Watches of Switzerland 24 Multi-Faith prayer room Drinking 64 Caviar House & Prunier 46 WHSmith 10, 47, 62 Plaza Premium 12 next to Gate 5b fountain lounge Dixons Travel 13, 37 World Duty Free 9, 29, 30, 56 Pharmacy 41 Family toilets 64 Fendi 17 World of Whiskies 35 Qatar Airways 11 Premium lounge Foreo – Health and Well Being 4 Play area 8 View Heathrow 48 Observation Deck Glorious Britain 42 Food and drink Skyteam lounge 55 Postbox Gucci 22 Cafés Airline service desks 7 Seating Hamleys 1, 57 Carluccio’s Café and Restaurant 50 Harrods 33 Bureau de change Smoking area 6 Costa Coffee 28 Jo Malone 45 Pret A Manger 14 Travelex 25, 32 Special Assistance 27 Kurt Geiger 36 Contents Bars and restaurants Lacoste 44 VAT refunds 32 Heathrow Airport overview 1 Caviar House & Prunier Seafood Bar 60 managed by Travelex Louis Vuitton 23 Check-in 2 Comptoir Libanais 49 Montblanc 31 Departure lounge 3 Prince of Wales 61 Mulberry 53 Arrivals The Commission Restaurant and Bar 3 Free Wi-Fi is available throughout the terminal. Rolex 26 Arrivals 4 Rolling Luggage 41 Onward travel 5 Version 38 Heathrow ©2018 LHR Airports Limited. Published May 2018. Terminal 4 Arrivals Ground floor and mezzanine 3A OOG 3 4 5 6 7A 7B 8 9 16 17 18 2 Passenger area Public area 19 13 20 1 12 11 10 9 2 3 Down to 1 4 8 Heathrow Express 6 for Terminals 2 & 3 5 7 16 Trains to London Mezzanine Down to Entrance Entrance Underground Exit from Baggage 14 reclaim hall Shopping Services Boots 10 Baggage 16–18 Customs Lift Telephone Excess Baggage Company 2 15 enquiries Escalator Meeting point Ticket sales We Know London 3, 11 WHSmith 8 Baggage reclaim Help point Multi-faith Heathrow Express 9 World Duty Free 12, 13 Bureau de change prayer room Hotel Toilets Travelex 5, 7 Plaza Premium Lounge 15 Yotel 14 Accessible toilet All Food and drink Car rental 1 Seating Information Costa Coffee 6 Baby care All Stairs Cash machine Contents Drinking 19, 20 Heathrow Airport overview 1 Chauffeur services 4 fountain Check-in 2 Free Wi-Fi is available throughout the terminal. Departure lounge 3 Arrivals Arrivals 4 Onward travel 5 Version 38 Heathrow ©2018 LHR Airports Limited. Published May 2018. Terminal 4 Arrivals (Onward travel) Ground floor Shopping Food and drink Boots 10 Costa Coffee 6 Excess Baggage Company 2 We Know London 3, 11 WHSmith 8 Bus and coach stop allocation Down to Up to Up to Down to Buses – Local & TfL 6–7 Car rental (off airport) 23 12 Plaza Premium Lounge Underground 14 Hilton Heathrow Express 482, 490, 555, 557 Dollar Thrifty, Sixt 13 Yotel for Terminals 2 & 3 Hotel by bus 10 Car rental (on airport) 2 Exit from Avis, Budget, Europcar National 19 Trains to London Hotel Hoppa 11 Baggage reclaim hall Alamo, Enterprise, Hertz Express coach – National Express 12–14 Car parking (off airport) 21 1 Group travel – pick up 16–17 Click Park, Purple Parking, 10 Purple Parking Business, Reeds 11 9 9 Car parking (on airport) 3 2 3 Business, Long stay, Help bus 4 8 5 7 6 18 Services Bureau de change Information Ticket sales Entrance Entrance 7 2 3 17 6 Travelex 5, 7 Lift Heathrow Express 9 Bus stop Meeting point Hotel by Bus 15 15 16 Cash machine Motorcycle parking National Express 16 8 9 13 14 10 11 12 15 16 17 Car rental 1 Plaza Premium Lounge 12 Toilets Chauffeur services 4 Seating Accessible toilet All Cycle parking Smoking area Baby care All 21 23 24 25 27 26 Escalator Stairs Drinking 19 fountain Help point Taxi rank 17 Hotel Telephone Yotel 13 Hilton 14 Free Wi-Fi is available throughout the terminal. Contents Heathrow Airport overview 1 Check-in 2 Departure lounge 3 Arrivals Arrivals 4 Onward travel 5 Version 38 Heathrow ©2018 LHR Airports Limited. Published May 2018..