THE EFFECTS OF MODERN TECHNOLOGY ON THE LEVEL OF EMPLOYMENT OPPORTUNITIES IN FINANCIAL INSTITUTIONS: A CASE STUDY OF EQUITY BANK (EQTY) KATWE BRANCHMAKINDYE DIVISION­ KAMPALA DISTRICT BY MAGEMBE IVAN BEC/10003/81/DU A RESEARCH PROPOSAL SUBMITTED TO THE DEPARTMENT OF ECONOMICS AND APPLIED STATISTICS IN PARTIAL FULFILMENT FOR THE A WARD OF BACHELORS DEGREE IN ARTS IN ECONOMICS OF KAMPALA INTERNATIONAL UNIVERSITY AUGUST2011 DECLARATION I Magembe Ivan, declare that the research is my original work and has never been submitted to any other University for a similar or any other degree award. Accept the references used of which I have dully acknowledged. Signature .. ~························ <'") nd ~ ..\-- ;>._. Date. ~ ..... /:~V'u-V..:.!-. ......... .m .J . T APPROVAL This is to confirm that this work has been under my supervision and guidance. It is ready for Submission and Examination as a University Supervisor. Signature. ~~ ········· · ·· Name : Ms. Nakawungu Faridah Date , ~)~\!.~ .. ~\ 11 TABLE OF CONTENTS Declaration ....................................................................................................................................... i Approval ......................................................................................................................................... ii Dedication ...................................................................................................................................... iii Acknowledgement ......................................................................................................................... iv List of accronyms ............................................................................................................................ v Table of contents ............................................................................................................................ iv List of tables .................................................................................................................................. vii Abstract ........................................................................................................................................ viii CHAPTER ONE ............................................................................................................................. 1 1.0 Introduction ............................................................................................................................... 1 1.1 Historical Perspective ............................................................................................................... 1 1.2 Statement of the Problem .......................................................................................................... 2 1.3 Conceptual Perspective ............................................................................................................. 2 1.4 Purpose of the Study ................................................................................................................. 3 1.5 Objectives OfThe Study ........................................................................................................... 3 1.6 Research Questions ................................................................................................................... 3 1.7 Scope ......................................................................................................................................... 3 1.8 Significancy of the Study .......................................................................................................... 4 CHAPTER TWO:LITERATURE REVIEW .................................................................................. 5 2.0 Introduction ............................................................................................................................... 5 2.1 Conceptual framework .............................................................................................................. 5 2.2 Effects of modern technology on the level of employment in financial institutions ................ 6 2.3 Challenges facing modern technology in financial institutions in relation to the level of employment opportunities .............................................................................................................. 8 2.4 Possible solutions to the challenges facing modern technology in financial institutions in relation to the level of employment opportunities ........................................................................ 11 IV CHAPTER THREE:METHODOLOGY ...................................................................................... 15 3.1 Introduction ............................................................................................................................. 15 3.2 Research design ...................................................................................................................... 15 3.3 Unit of inquiry ......................................................................................................................... 15 3.3 1 Study population ............................................................... Error! Bookmark not defined.15 3.4 Sampling procedure and sample size ...................................................................................... 15 3.5 Data Collection Methods and instruments .............................................................................. 16 3.5.1 Primmy Data source ............................................................................................................. 16 3.5.1.1. Interview guide ................................................................................................................ 16 3.5.1.2 Observation ....................................................................................................................... 16 3.5.1.3 Questionnaire .................................................................................................................... !? 3.5.2 Secondary source ................................................................................................................. 17 3.5.2.1 Documentation .................................................................................................................. 17 3.6 Data analysis and interpretation .............................................................................................. 17 3. 7 Validity of instruments ........................................................................................................... 18 3.8 Reliability of the instruments .................................................................................................. 18 3.9 Ethical consideration ............................................................................................................... 18 CHAPTER FOUR:DATA PRESENTATION, INTERPRETATION AND ANALYSIS ........... 19 OFTHEFINDINGS ..................................................................................................................... l9 4.0 Introduction ............................................................................................................................. 19 4.1 Social demo graphical characteristics of respondents ............................................................. 19 4.2 The effects of modern technology on the level of employment in financial institutions ..... 22 4.3 Challenges facing modern technology in financial institutions in relation to the level of employment opportunities ............................................................................................................ 25 4.4 Possible solutions to the challenges facing modern teclmology in financial institutions ....... 30 v CHAPTER FIVE:DISCUSSION, CONCLUSSIONS AND RECOMMENDATIONS ............ 34 5.0 Introduction .......................................................................................................................... 34 5.1 Discussion ............................................................................................................................... 34 5.2 Conclusion .............................................................................................................................. 35 5.3 Recommendations ................................................................................................................... 36 REFERENCES ............................................................................................................................. 38 Appendix I : Questionnaires ......................................................................................................... 40 Appendix II:The interview Guide ................................................................................................. 48 Appendix III:Research Budget ..................................................................................................... 49 Appendix IV: Time Framework ............................................................................ 50 INTRODUCTION LETTER ................................................................................ 51 VI LIST OF TABLES Table 1: Showing sample size for respondents ............................................................................. 20 Table 2: Social demographic characteristics of the respondents .................................................. 24 Table 3: The effects of modern teclmology on the level of employment in financial institutions. ·······················································································································································