System Automation for z/OS Version 4 .Release 2 Service Management Unite Automation Installation and Configuration Guide IBM SC27-8747-01 Note! Before using this information and the product it supports, read the information in Appendix A, “Notices,” on page 339. Edition Notes This edition applies to IBM® System Automation for z/OS (Program Number 5698-SA4) Version 4 Release 1, an IBM licensed program, and to all subsequent releases and modifications until otherwise indicated in new editions or technical newsletters. © Copyright International Business Machines Corporation 2021. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Contents Figures................................................................................................................ vii Tables.................................................................................................................. ix Accessibility......................................................................................................... xi Using assistive technologies....................................................................................................................... xi Keyboard navigation of the user interface..................................................................................................xi Related Publications...........................................................................................xiii Z System Automation Library....................................................................................................................xiii Related Product Information.....................................................................................................................xiv Chapter 1. What's new in V1.1.8.2 (April 2021).......................................................1 Chapter 2. What's new in V1.1.8 (November 2020)................................................. 3 Chapter 3. Overview of Service Management Unite Automation.............................. 5 Service Management Unite Automation architecture.................................................................................6 Authentication and Authorization concepts................................................................................................7 Overview of System Automation dashboards............................................................................................. 9 Overview of NetView dashboards............................................................................................................. 11 Chapter 4. Planning............................................................................................. 15 Environment requirements........................................................................................................................15 Planning for a user repository..............................................................................................................15 Requirements for user IDs that access z/OS systems from Service Management Unite...................15 Port requirements................................................................................................................................ 17 Supported operating systems..............................................................................................................18 Supported web browsers..................................................................................................................... 19 Hardware requirements.............................................................................................................................19 Software prerequisites.............................................................................................................................. 20 Preinstallation checklist............................................................................................................................ 21 Chapter 5. Installing IBM Service Management Unite Automation......................... 23 Obtaining installation files.........................................................................................................................23 Installing IBM Service Management Unite Automation with Docker image............................................ 24 Installing IBM Service Management Unite Automation......................................................................25 Customizing the Docker Command Line Utility................................................................................... 27 Managing IBM Service Management Unite Docker container.............................................................29 Network and ports information............................................................................................................31 Uninstalling IBM Service Management Unite...................................................................................... 31 Installing IBM Service Management Unite Automation with native installation packages.....................32 [Prerequisite] Installing Jazz for Service Management and WebSphere Application Server............ 32 Installing IBM Service Management Unite Automation......................................................................35 Uninstalling IBM Service Management Unite Automation..................................................................42 Chapter 6. Upgrading...........................................................................................43 Upgrading IBM Service Management Unite with Docker..........................................................................43 iii Upgrading IBM Service Management Unite Automation..........................................................................45 Chapter 7. Configuring and administering IBM Service Management Unite Automation..................................................................................................... 49 Configuring IBM Service Management Unite Automation........................................................................ 49 [Use Web Config Tool] Configuring IBM Service Management Unite Automation server.................. 50 [Use cfgsmu] Configuring the IBM Service Management Unite Automation host.............................55 [Optional] Configuring access to the Universal Automation Adapter................................................. 60 Configuring IBM Service Management Unite Automation to connect with IBM Z NetView...............81 [Silent mode] Configuring IBM Service Management Unite Automation in silent mode................... 85 Configuration properties files.............................................................................................................. 88 [Optional] Configuring an LDAP user registry ..................................................................................... 91 Working with console preference profiles.........................................................................................101 Configuring time intervals for Jazz for Service Management........................................................... 103 Modifying the Lightweight Third Party Authentication (LTPA) settings............................................ 103 Administering users, groups, and roles.................................................................................................. 104 User credentials................................................................................................................................. 104 User roles........................................................................................................................................... 106 Creating and modifying users and groups.........................................................................................111 Authorizing users and groups within the Dashboard Application Services Hub.............................. 112 Authorizing users to create dashboards............................................................................................113 Modifying the functional user ID of the automation framework.......................................................113 Modifying the user credentials for accessing first-level automation domains.................................114 Chapter 8. Setting up Service Management Unite with High Availability.............. 115 Creating a common repository................................................................................................................116 Preparing the DASH nodes for load balancing .......................................................................................117 Setting up a load balanced cluster.................................................................................................... 117 Adding other nodes to a load balanced cluster.................................................................................119 Enabling server-to-server trust......................................................................................................... 122 Verifying the load balancing implementation in DASH..................................................................... 123 Preparing the HTTP server for load balancing ....................................................................................... 123 Installing IBM HTTP Server and Web Server Plug-ins...................................................................... 124 Creating web server definitions........................................................................................................