IP Office™ Platform 11.1 Using one-X Portal for IP Office 15-601131 Issue 16c - (Tuesday, July 21, 2020) 3.12.3 Endi.n...g.. .a.. .H...e...l.d.. .C...a..l.l.................................................. 45 Contents 3.13 Switching Betw...e..e..n... .C...a..l.l.s................................................... 46 3.14 Recording a C.a...l.l................................................................ 47 1. one-X Portal 3.15 Transferring C.a...l.l.s............................................................... 48 1.1 How Do I... ..................................................................... 7 3.15.1 Tran.s...f.e..r.r..i.n..g.. .C...u...r.r.e...n..t. .C...a..l.l.s... .T..o..g...e..t.h..e...r................... 48 1.2 What's New in th.i.s.. .R...e..l.e...a..s..e................................................... 9 3.15.2 Maki.n...g.. .a..n... .U...n..s..u...p..e..r..v.i.s...e..d.. .T...r.a..n...s..f.e..r....................... 49 1.3 Application Req.u...i.r.e..m....e..n...t.s................................................... 10 3.15.3 Maki.n...g.. .a.. .S...u..p...e..r.v..i.s..e...d.. .T..r..a..n..s...f.e..r.............................. 50 1.4 Logging In ..................................................................... 11 3.15.4 Tran.s...f.e..r.i.n...g.. .C...a..l.l.s... .U...s..i.n..g... .t.h..e.. .D...i.r..e..c..t.o..r..y................. 51 1.5 Hot Desking ..................................................................... 12 3.16 Parking Calls ..................................................................... 52 1.6 Telecommuting..................................................................... 12 3.16.1 Con.f.i.g..u..r..i.n..g.. .Y...o..u..r.. .P..a...r.k.. .S...l.o..t.s................................... 52 1.7 Logging Out ..................................................................... 12 3.16.2 Park.i.n...g.. .a.. .C...a...l.l.......................................................... 53 1.8 The Main Page ..................................................................... 13 3.16.3 Unp.a..r.k..i.n...g.. .a.. .C...a...l.l..................................................... 54 1.9 The Title Bar/Pr.e..s..e...n..c..e.. .I.c..o...n..s.............................................. 16 3.17 Dialing Additio.n...a..l. .D...i.g..i.t.s..................................................... 55 1.9.1 Telep.h..o...n..e.. .P...r.e...s..e..n...c..e.. .I.c..o..n...s...................................... 18 3.18 Do Not Disturb..................................................................... 56 1.9.2 IM Pre..s..e...n..c..e.. .I.c..o...n..s...................................................... 18 3.18.1 Do N..o...t. .D...i.s..t.u..r..b.. .E...x.c..e...p..t.i.o..n...s..................................... 56 1.9.3 Viewin...g.. .O...t.h..e...r. .U...s..e...r.'.s.. .P...r.e..s...e..n..c..e............................... 18 3.19 Adding an Acc.o..u..n...t. .C...o..d..e.................................................... 57 1.10 Phone Notes ..................................................................... 19 3.20 Viewing Hunt G...r.o...u..p.. .Q...u...e..u..e...s............................................ 58 1.10.1 Inco.m...i.n...g.. .C...a..l.l.s.......................................................... 19 3.21 Controlling Yo.u..r. .G...r..o..u..p... .S..t.a...t.u..s.......................................... 60 1.10.2 Outg..o..i.n..g... .C...a..l.l.s.......................................................... 19 3.22 Twinned Call C...o..n...t.r.o..l......................................................... 61 1.10.3 Call .G...a...d..g..e...t. .B..u...t.t.o..n..s................................................. 19 1.10.4 Call .L...o..g../.H...i.s...t.o..r.y.. .E...n..t.r.i.e...s.......................................... 19 4. Conference Calls 1.10.5 Pers..o..n..a...l. .D...i.r.e..c..t.o...r.y................................................... 20 4.1 Conference Typ.e...s................................................................. 65 1.10.6 Num..b..e...r. .o..f. .C...a...l.l.s....................................................... 20 4.2 The Conference.. .H...o..s...t.......................................................... 65 1.10.7 Simu...l.t.a..n..e...o..u..s... .P..h...o..n..e...s............................................ 20 4.3 Search a Confe.r.e...n..c..e............................................................ 65 1.11 Terminal Servi.c..e...s............................................................... 21 4.4 Conference Cal.l. .C...o...n..t.r.o...l.s.................................................... 66 4.5 Adding Another .P...a..r..t.y. .t.o... .a.. .C...o..n...f.e..r.e...n..c..e............................... 67 2. Changing the Layout 4.6 Muting Conferen...c..e.. .P...a..r.t.i.e...s.................................................. 68 2.1 Selecting a Skin..................................................................... 24 4.7 Dropping Partic.i.p..a...n..t.s.. .F...r.o..m.... .a.. .C...o...n..f.e..r..e..n..c..e....................... 69 2.2 Changing the C.o...l.u..m....n.. .W....i.d..t.h..s............................................. 24 4.8 Parking a Confe..r.e...n..c..e.. .C...a...l.l................................................. 69 2.3 Minimizing Gad.g..e..t.s............................................................... 25 4.9 Holding a Confe..r..e..n..c..e........................................................... 70 2.4 Maximizing a ga..d..g..e...t............................................................ 25 4.10 Ad Hoc Confer.e...n..c..e..s........................................................... 71 2.5 Resizing a Gad.g..e..t................................................................ 26 4.10.1 Start.i.n...g.. .a..n... .A..d.. .H...o...c.. .C...o..n..f.e...r.e..n...c..e............................. 71 2.6 Moving Gadgets..................................................................... 26 4.10.2 Turning Held Calls into an Ad Hoc 2.7 Default Layout ..................................................................... 26 Conference............................................................................ 73 2.8 Adding a custom... .t.a...b............................................................. 27 4.11 Meet Me Confe..r.e...n..c..e..s......................................................... 74 2.9 Deleting a custo..m.... .t.a..b........................................................... 27 4.11.1 Join.i.n..g.. .Y...o..u..r.. .O...w...n.. .M...e..e...t. .M...e.. .C...o..n...f.e..r.e...n..c..e............... 74 2.10 Add External g.a..d...g..e..t.s.......................................................... 27 4.11.2 Join.i.n..g.. .O...t.h...e..r. .M...e...e..t. .M...e.. .C...o...n..f.e..r..e..n..c..e...s.................... 74 4.11.3 Con.f.e..r.e...n..c..e.. .S...p..e...a..k..e..r.. .R...e..c..o..g...n..i.t.i.o..n......................... 74 3. Making and Answering Calls 4.11.4 Adding a Contact to Your Meet Me 3.1 Call Details ..................................................................... 31 Conference............................................................................ 75 3.2 Call Buttons ..................................................................... 33 4.11.5 Start. .a... .G...r.o..u...p.. .C...o..n...f.e..r.e...n..c..e....................................... 75 3.3 Call Icons ..................................................................... 35 4.11.6 Configuring Your Conference Bridge 3.4 Making a Call ..................................................................... 36 Details ............................................................................ 75 3.4.1 Makin.g... .a.. .C...a..l.l. .f.r..o..m.... .t.h..e.. .C...a...l.l.s.. .G...a..d...g..e..t..................... 36 4.11.7 Lock..i.n..g.. .a... .M...e..e..t. .M...e... .c..o..n..f.e...r.e..n...c..e.............................. 75 3.4.2 Makin.g... .a.. .C...a..l.l. .u...s..i.n..g... .t.h..e.. .D...i.a...l. .P..a...d............................ 37 4.12 Web Collabora..t.i.o...n.............................................................. 76 3.4.3 Makin.g... .a.. .C...a..l.l. .f.r..o..m.... .t.h..e.. .D...i.r..e..c..t.o..r..y............................. 38 4.12.1 Starting Your Own Web Collaboration ............................................................................ 76 3.4.4 Makin.g... .a.. .C...a..l.l. .f.r..o..m.... .t.h..e.. .C...o...n..v..e..r.s...a..t.i.o..n... .H...i.s..t.o..r..y....... 38 Session 4.12.2 Join a Web Collaboration Session from the 3.4.5 Makin.g... .a.. .C...a..l.l. .f.r..o..m.... .V..o..i.c..e...m...a...i.l................................. 39 Directory ............................................................................ 76 3.5 Arranging a Rin.g..b...a..c..k........................................................... 40 4.12.3 Man.u..a..l. .A...c..c..e..s..s.......................................................... 77 3.6 Answering a Ca..l.l.................................................................. 40 4.13 Conference Sc..h..e...d..u..l.i.n...g..................................................... 78 3.7 Redirect an Inco..m....i.n..g... .C...a..l.l.................................................. 41 4.13.1 View..i.n..g.. .Y...o..u..r.. .C...o..n..f.e...r.e..n...c..e.. .C...a..l.e...n..d..a...r.................... 79 3.8 Pickup a Call ..................................................................... 41 4.13.2 Sche..d...u..l.i.n..g... .a.. .N...e..w... .C...o...n..f.e..r..e..n..c..e.............................. 81 3.9 Unanswered