Utility Stores Corporation (USC) Addendum For Supply, Installation, Integration, Testing, Commissioning & Training of Next Generation Point of Sale System as Lot-1 And End-to-end Data Connectivity along with Platform Hosting Services as Lot-2 Of Utility Stores Locations Nationwide on Turnkey Basis Date of Issue: December 23, 2020 Revised Closing Date: January 7, 2021 (Thursday) Utility Stores Corporation of Pakistan (Pvt) Ltd, Head Office, Plot No. 2039, F-7/G-7 Jinnah Avenue, Blue Area, Islamabad Phone: 051-9245047 www.usc.org.pk P.S: The following amendments have been made in the Request for Proposal under this addendum, which shall be read and construed as an integral part of Request for Proposal and shall take precedence in case of any conflict /ambiguities in the RFP. Page 1 of 12 Document Clause # As Published To Be Read Tender Document 15.6.3 Tender/Bid Security 02% of Tender Value (shall be Undertaking for Tender/Bid Security shall be submitted with separate for Each LOT). Technical Proposal whereas the Tender/Bid Security 2% of Tender Value shall be submitted with the Financial Proposal for each LOT respectively. Tender Document 4.15 “FAC” means Final Acceptance Certificate, which "FAC" means Final Acceptance Certificate, which will be will be issued by the Purchaser to the Contractor issued by the Purchaser to the Contractor upon successful after successful completion of the 12 months completion of the project as per contractual obligations for warranty period or after 12 months of issuance of each LOT respectively. PAC. Tender Document 4.17 “PAC” Provisional Acceptance certificate, which will “PAC” Provisional Acceptance Certificate, which will be be issued by the Purchaser to the Contractor after issued by the Purchaser to the Contractor upon successful receipt of the delivered goods/services in good delivery, installation, integration, testing and commissioning order and conditions and/or successful installation, of the supplied goods/solution/services in accordance with testing & commissioning in to the service of the the Request for Proposal on per site basis. system under the contract. Scope of Work, Eligibility 2.5.1 The Bidder shall provide three (3) years extended The Bidder shall provide three (3) years extended warranty & Evaluation Criteria and warranty for all the Point of Sale equipment, applicable after the issuance of FAC by Purchaser for all the Technical Specifications IT/network hardware equipment, power Point of Sale equipment, IT/network hardware equipment, Document LOT 1 equipment, tools and allied accessories required for power equipment, tools and allied accessories required for smooth functioning of the system as part of turnkey smooth functioning of the system as part of turnkey solution. solution. Scope of Work, Eligibility 2.5.2 The Bidder shall provide three (3) years licenses for The Bidder shall provide three (3) years licenses applicable & Evaluation Criteria and end point protection software, OTA platform (if after the issuance of FAC by Purchaser for end point Technical Specifications applicable), Network Monitoring Platform and other protection software, OTA platform (if applicable), Network Document LOT 1 associated software/firmware systems required for Monitoring Platform and other associated smooth functioning of the system as part of turnkey software/firmware systems required for smooth functioning solution. of the system as part of turnkey solution. Scope of Work, Eligibility 8.2 Thermal Printer The following addition has been made to the Technical & Evaluation Criteria and (ITEM#5) Specification of ITEM#5: Technical Specifications Driver / SDK: Linux, Windows, OPOS, Java-POS and Android Document LOT 1 SDK. P.S: The following amendments have been made in the Request for Proposal under this addendum, which shall be read and construed as an integral part of Request for Proposal and shall take precedence in case of any conflict /ambiguities in the RFP. Page 2 of 12 Scope of Work, Eligibility 8.2 Cash Drawer Power Adapter: 12V (Should support up to 24 V) & Evaluation Criteria and (ITEM#2) Power Adapter: 12V Technical Specifications Document LOT 1 Scope of Work, Eligibility 8.2 NETWORK SWITCHES FOR USC HQ Datacenter ITEM#21 is omitted due to duplication. & Evaluation Criteria and (ITEM# 22) ITEM#22 is to be read as ITEM# 21. Technical Specifications ITEM#23 is to be read as ITEM# 22. Document LOT 1 ITEM#24 is to be read as ITEM# 23. Scope of Work, Eligibility 2.6.1 The Bidder shall provide three (3) years extended The Bidder shall provide three (3) years extended warranty & Evaluation Criteria and warranty for all the IT/Network Hardware and allied applicable after the issuance of FAC by Purchaser for all the Technical Specifications accessories required for smooth functioning of the IT/Network Hardware and allied accessories required for Document LOT 2 system as part of turnkey solution. smooth functioning of the system as part of turnkey solution. Scope of Work, Eligibility 2.6.2 The Bidder shall provide three (3) years licenses for The Bidder shall provide three (3) years licenses applicable & Evaluation Criteria and unified communication platform, IP surveillance after the issuance of FAC by Purchaser for unified Technical Specifications management platform (if applicable) required for communication platform, IP surveillance management Document LOT 2 smooth functioning of the system as part of turnkey platform (if applicable), DC backup software required for solution. smooth functioning of the system as part of turnkey solution. Scope of Work, Eligibility 2.7 Certification 2.7 Certification shall be read as 2.8. & Evaluation Criteria and 2.7 shall now be read as: Technical Specifications 2.7 Insurance Coverage: Document LOT 2 2.7.1 The bidder shall provide insurance coverage for a period of three (3) years for all the hardware equipment supplied to USC under this requirement against theft, breakage, burning and/or any natural or manmade disaster including transportation of equipment for exchange/replacement under insurance. Scope of Work, Eligibility 2.2.6 The Bidder shall supply, install and commission 2MP The Bidder shall supply, install and commission 2MP IP & Evaluation Criteria and IP camera for the surveillance of cash counters at all camera for the surveillance of cash counters at all sites. Live Technical Specifications sites. Live feed and 7 days offsite recording should feed and 3 days offsite recording should also be provided. Document LOT 2 also be provided. P.S: The following amendments have been made in the Request for Proposal under this addendum, which shall be read and construed as an integral part of Request for Proposal and shall take precedence in case of any conflict /ambiguities in the RFP. Page 3 of 12 Scope of Work, Eligibility 2.1 1000 sites with 1+1 fixed and wireless redundancy List of 1200 priority sites has been provided in Annexure-L. & Evaluation Criteria and (Sr. No. 1 (99.5% SLA) Technical Specifications Remarks) Document LOT 2 Scope of Work, Eligibility 8 10 Mbps CIR internet connection at regional offices List of 75 regional offices has been provided in Annexure-M. & Evaluation Criteria and (ITEM # 1, Technical Specifications S.No 2) Document LOT 2 Scope of Work, Eligibility 2.1 4x100Mbps ports CPE with Wi-Fi 802.11ac 4x100Mbps ports CPE with Wi-Fi 802.11n and/or ac & Evaluation Criteria and (Sr. No. 1 Connectivity Connectivity. Technical Specifications Remarks) Document LOT 2 Scope of Work, Eligibility 8 2 MP Resolution with Autofocus 2 MP Resolution with Autofocus & Evaluation Criteria and (ITEM # 2, IP Based and WIFI Enabled (802.11ac) IP Based and WIFI Enabled (802.11n and/or ac) Technical Specifications S.No 1) Remote Management Platform Remote Management Platform Document LOT 2 Scope of Work, Eligibility 8 Unified Communication System ITEM#4 is to be read as ITEM#3. & Evaluation Criteria and (ITEM# 4) ITEM#5 is to be read as ITEM#4. Technical Specifications ITEM#6 is to be read as ITEM#5. Document LOT 2 Tender Document Annexure-G Price Schedule/ Financial Cost Sheet Annexure-G shall be read as the updated Price Schedule/ Financial Cost Sheet attached in the Addendum as Appendix-I. Tender Document 27.2 Payments for O&M Services against Lot-1 shall be Payments for O&M Services against Lot-1 shall be paid to paid to Contractor on Quarterly basis. Contractor on Quarterly basis in arrears. Tender Document 27.4 Monthly recurring payments for rendering Monthly recurring payments for rendering connectivity, connectivity, hosting and O&M services shall be paid hosting and O&M services shall be paid on quarterly basis in on quarterly basis to the service provider. arrears to the service provider. Tender Document Annexure-H Provision of 24/7/365 days a year support service. Provision of 24/7/365 days a year support service for USC (Clause 2 a) Primary Data Center and Backup Site, whereas 12/7/365 days a year from 9am to 9pm support service for retail stores and regional offices. P.S: The following amendments have been made in the Request for Proposal under this addendum, which shall be read and construed as an integral part of Request for Proposal and shall take precedence in case of any conflict /ambiguities in the RFP. Page 4 of 12 Scope of Work, Eligibility 8.1 FIREWALL (QTY 75) FIREWALL (QTY 75) & Evaluation Criteria and (ITEM # 19) Unified Threat Management (UTM) Appliances Unified Threat Management (UTM) Appliances which Technical Specifications which combine firewall, gateway anti-virus, and combine firewall, gateway anti-virus, and intrusion detection Document LOT 1 intrusion detection system (IDS) or intrusion system (IDS) or intrusion prevention capabilities. Detail prevention capabilities Technical Specifications are listed in Appendix-II below. Scope of Work, Eligibility 8.1 Barcode Scanner The Technical Specifications of ITEM#3 have been updated.