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Ares(2017)894252 - 17/02/2017 Towards We-Government: Collective and participative approaches for addressing local policy challenges Grant Agreement number: 693514 Deliverable D1.2 Consolidated conceptual & methodological framework v2 Project co-funded by the European Commission within H2020-EURO-2014-2015/H2020-EURO-6-2015 Dissemination Level PU Public X PP Restricted to other programme participants (including the Commission Services RE Restricted to a group specified by the consortium (including the Commission Services CO Confidential, only for members of the consortium (including the Commission Services) ´ D1.2 Consolidated framework v2 Author List Organisation Name Contact Information UHEI Adam Rousell [email protected] UniTo Adriano Savoca [email protected] UniTo Alessio Antonini [email protected] Infalia Alexandros Mokkas [email protected] UHEI Alexey Noskov [email protected] Funka Nu AB Andreas Cederbom [email protected] LiquidFeedback Andreas Nitsche [email protected] UCL Artemis Skarlatidou [email protected] LiquidFeedback Axel Kistner [email protected] UCL Carles Boils Gisbert [email protected] UCL Claire Ellul [email protected] Infalia Elega Dougia [email protected] UniTo Guido Boella [email protected] Infalia Ioannis Tsampoulatidis [email protected] LiquidFeedback Jan Behrens [email protected] Mapping for Change Julius Osokinas [email protected] empirica Karsten Gareis [email protected] Unito Liliana Ardissono [email protected] Mapping for Change Louise Francis [email protected] empirica Lutz Kubitschke [email protected] Southwark Sean Backhurst [email protected] Infalia Sotiris Diplaris [email protected] Infalia Spiros Nikolopoulos [email protected] Infalia Stefanos Vrochidis [email protected] Infalia Symeon Papadopoulos [email protected] Funka Nu AB Tommy Feldt [email protected] 2 ´ D1.2 Consolidated framework v2 Status, Abstract, Keywords, Statement of originality Dissemination level: Public Deliverable No. 1.2 Leading Partner Infalia Participating Partners LiquidFeedback, Unito, Funka Nu AB, UCL, Mapping for Change, Southwark, UniTo, UHEI; empirica Contractual date of delivery: 31 Jan 2017 Actual date of delivery: 17 Feb 2017 Work Package: WP1 - Conceptual & Methodological framework consolidation Type: Report Approval Status: Final Version: 2.0 Abstract This document details concepts, methods and procedures to be applied for the purposes of the WeGovNow project in relation to research & innovation aspects, usability and e- accessibility aspects as well as legal, data protection and ethical aspects. Keywords Conceptual framework, eGovernment, OpenStreetMap, civic participation, crowdsourcing, methodology, accessibility, Design for All, user-centred design Statement of originality The information in this document reflects only the author’s views and the European Community is not liable for any use that may be made of the information contained therein. The information in this document is provided as is and no guarantee or warranty is given that the information is fit for any particular purpose. The user thereof uses the information at its sole risk and liability. 3 ´ D1.2 Consolidated framework v2 History Version Date Reason Revised by Creation of the initial 1.0 17.2.2016 Ioannis Tsampoulatidis document structure 1.0 18.2.2016 Additions in 2.2.4 Andreas Nitsche 1.0 5.4.2016 About OntoMap Liliana Ardissono Re-added additions in 2.2.4, 1.0 11.4.2016 3.2 and 5.3 (now 5.2) as of Andreas Nitsche 19.02.2016 Edits in overall structure 1.0 13.04.2016 Artemis Skarlatidou Edits and additions in section 4 Initial architecture and how Ioannis Tsampoulatidis & 1.0 13.04.2016 the system is envisaged Spiros Nikolopoulos Interoperability framework 1.0 15.04.2016 LiquidFeedback Andreas Nitsche (14 questions) 1.0 15.04.2016 Non-functional requirements Ioannis Tsampoulatidis General clean up and Sotiris Diplaris, Stefanos 1.0 18.04.2016 restructuring Vrochidis Legal requirements for Ioannis Tsampoulatidis, Akis 1.0 18.04.2016 protecting personal data Papadopoulos Legal requirements for Axel Kistner, 1.0 18.04.2016 protecting personal data Andreas Nitsche 1.0 18.04.2016 Quality of Data Adam Rousell 2.2.2. GeoKey & Community 1.0 19.04.2016 Julius Osokinas, Claire Ellul Maps Jan Behrens, 1.0 20.04.2016 WeGovNow Licensing Andreas Nitsche Accessibility related issues 1.0 20.04.2016 Andreas Cederbom throughout the document Added Southwark’s 1.0 22.04.2016 Sean Backhurst contribution to 4.2.1.3 Added UniTo contribution to 1.0 25.04.2016 Alessio Antonini 2.2.1 Clean-up content, suggestions 1.0 25.04.2016 Ioannis Tsampoulatidis and comments 1.0 25.04.2016 Improve My City Spiros Nikolopoulos Summary, introduction, Ioannis Tsampoulatidis, 1.0 27.04.2016 conclusions and document Sotiris Diplaris formatting Ioannis Tsampoulatidis, 1.0 27.04.2016 Prepared for review Stefanos Vrochidis 1.0 03.05.2016 Review completed Karsten Gareis Pre-Final version after review 1.0 pre-final 05.05.2016 Infalia, All feedback 1.0 final 10.05.2016 Feedback by relative partners Ioannis Tsampoulatidis 4 ´ D1.2 Consolidated framework v2 Version Date Reason Revised by added Minor updates in document 2.0 12.07.2016 Ioannis Tsampoulatidis structure 12.07.2016 – 2.0 Updates from M3 to M12 ALL 31.01.2017 2.0 13.02.2017 Internal review Empirica, Infalia 2.0 final 16.02.2017 Released Infalia 5 ´ D1.2 Consolidated framework v2 Contents Executive Summary ................................................................................................................. 7 1 Introduction ..................................................................................................................... 9 2 Conceptual framework .................................................................................................. 10 2.1 The general concept underlying the WeGovNow platform .................................... 10 2.2 Platform components .............................................................................................. 17 2.2.1 Existing platform components........................................................................ 17 2.2.2 Newly developed platform components ........................................................ 36 2.3 Non-functional platform requirements ................................................................... 39 3 Methodological framework .......................................................................................... 42 3.1 The WeGovNow case: Agile and Scrum................................................................... 42 3.2 Interoperability framework and data quality issues ............................................... 44 4 User related aspects ...................................................................................................... 52 4.1 Design for All ............................................................................................................ 52 4.2 User-Centred Design ................................................................................................ 56 5 Legal, data protection and ethics standards ................................................................ 58 5.1 Legal requirements on the processing of personal data ......................................... 58 5.2 Ethics standards ....................................................................................................... 59 5.3 European-level regulation ....................................................................................... 59 5.4 National-level regulation ......................................................................................... 65 5.5 Licensing .................................................................................................................. 69 References ............................................................................................................................. 71 Appendix A: Licensing details ................................................................................................ 73 Appendix B: Data quality working report ............................................................................. 78 Appendix C: ImproveMyCity licensing status report.......................................................... 119 Appendix D: List of web accessibility requirements .......................................................... 137 6 ´ D1.2 Consolidated framework v2 Executive Summary This document is an updated version of the initial conceptual and methodological framework of the WeGovNow initiative. A first version (D1.1) was developed earlier in the project with a view to detailing key concepts and some aspects of the methodological approach set out in the project’s work plan. To our knowledge for the first time, WeGovNow aims at integrating different civic engagement applications within a single online platform, thereby relying on software applications that existed already prior to WeGovNow as well as on new components to be developed within the project. Against this background, the work pursued within WP1 focused on a thorough examination of the various components to be integrated with a view to developing a suitable integration concept. This integration concept is to ultimately enable the project to implement a platform architecture that does not only fit the purposes of prototype piloting within project duration. At the same time, it is to enable further mainstreaming of the