FLORIDA- CARIBBEAN CRUISE ASSOCIATION Table of Contents FLORIDA-CARIBBEAN CRUISE ASSOCIATION . 3 HOLLAND AMERICA LINE . 38 Michele M. Paige, President . 7 Mike Bush, Manager, Port Operations . 39 Terri Cannici, Manager, Programs & Events . .8 Cees Deelstra, Director, Nautical Operations . 39 Adam Ceserano, Manager, Marketing & Sales . .8 John Cook, Manager, Shore Excursions . .39 Gary Kane, Graphic Designer & Technical Coordinator . .8 Capt. Simon Douwes, Director, Deployment & Itinerary Planning 40 Victoria Lalta, Manager, Public Relations & Membership Programs .9 David A. Giersdorf, Sr. V.P., Marketing & Sales . 40 Monica Rojas, Executive assistant . .9 Stein Kruse, Sr. V.P., Fleet Operations . 40 Frank Torres, Director of Operations . .9 A. Kirk Lanterman, Chairman & CEO . 40 FCCA Member Cruise Lines . 11 Gregory J. MacGarva, Director, Procurement . 41 Matthew T. Sams, V.P., Caribbean Relations . 41 CARNIVAL CORPORATION . 14 Janet Shonka, Mexico, Panama Canal, Caribbean & Group Sales . 41 Micky Arison, Chairman & CEO (FCCA Chairman) . .14 Ellen Lynch, Director, Shore Operations . .42 David A. Candib, Senior Analyst, Strategic Planning . .14 Wilkin Mes, Manager, Deployment and Itinerary Planing . .42 Howard Frank, Vice Charman & COO . .15 Giora Israel, V.P., Strategic Planning . .15 MSC CRUISES (USA) INC. 44 Mary Sloan, Director, Risk Management . .16 James Henwood, Vice President Sales . .45 CARNIVAL CRUISE LINES . .16 Cyril Hopkins, Vice President, Revenue Planning . .45 Robert Keesler, Vice President, Hotel Operations . .45 Roger Blum, V.P., Cruise Programming . .16 Irv Mednick, Director, Information Technology . .45 Robert Blythman, Manager, Tour Operations . .16 Ares M. Michaelides, Senior Vice President & COO . .46 Gordon Buck, Director, Port Operations. .16 Rick Sasso, President and CEO . .46 Amilicar “Mico” Cascais, Director, Tour Operations . .17 Brendan Corrigan, Senior V.P., Cruise Operations . .17 NORWEGIAN CRUISE LINE . 49 Glen Dean, Manager, Tour Operations . .17 Robert H. Dickinson, President . .18 Eric Benedict, Manager, Destination Services . 50 Vicki L. Freed, Sr. V.P., Sales & Marketing . .18 Sharon Dammar, Purchasing Manager, Hotel Purchasing . .50 Elaine Heldeweir, Environmental Director . .19 Alvin Dennis, V.P., Purchasing & Logistics Joe Lavi, Vice President, Purchasing . .19 (FCCA Purchasing Committee Chairman) . 50 David Mizer, V.P., Strategic Sourcing Global Source . .20 Bill Hamlin, Executive Vice President, Fleet Operations . .50 Francesco Morello, Director, Carnival Ports . 20 Armando E. Martinez, Director, Onboard Revenue . 51 Gardiner Nealon, Manager, Port Logistics . 20 Shannon McKee, Director of Land Services . .51 Terry L. Thornton, V.P., Marketing Planning Colin Murphy, V.P, Land & Air Services . 51 (FCCA Marketing Committee Chairman) . 21 Patrick Powers, Product Development Manager, Land Services .52 Capt. Domenico Tringale, Senior Port Captain . 21 Steve Riester, Vice President, Planning & Analysis . .52 Leon Sutcliffe, Manager, Cruise Operations . .21 Lania Rittenhouse, Vice President, Hotel Operations . .52 Joanne Salzedo, Product Development Manager, Land Services 53 CELEBRITY CRUISES . 24 Andrew Stuart, Sr. V.P., Marketing & Sales . 53 John J. Sumanth, Manager, Market Planning & Research . 53 David Llewellyn, Associate V.P., Shore Excursions . 25 Colin Veitch, President & CEO . 54 COSTA CRUISE LINES . 27 PRINCESS CRUISES . 55 David L. Christopher, Senior V.P., Passenger Services . 28 Deanna Austin, V.P., Yield Management . 56 Hans Hesselberg, V.P., Hotel Operations/Services . 28 Dean C. Brown, Executive V.P., Customer Service & Sales; Linda Parrotta, V.P., Marketing . .29 Chairman & CEO of Princess Tours . 56 Dino Schibuola, President and CEO . .29 Graham Davis, Manager, Caribbean & Atlantic Shore Operations . 57 CUNARD LINE . 31 Philip Naylor, Operations Manager . 57 Stephen A. Nielsen, V.P., Caribbean & Atlantic Shore Operations Rolf Hensche, Director, Procurement & Logistics . 32 (FCCA Operations Committee Chairman) . 57 Peter G. Ratcliffe, CEO of P&O Princess Cruises Ltd. 58 DISNEY CRUISE LINE . 34 Linda Springmann, Director, Market Planning . 58 Robert Uhrig, Senior Analyst, Market Planning . 58 Jim Alessandro, V.P., Marketing . 35 Ozer Balli, Vice President, Hotel Operations . .35 Gail Brown, Manager, Government & Community Relations . .35 Frank De Heer, V.P., Marine & Technical Operations . 36 Karl Holz, President . .36 Scott James, Manager, Marine Operations, Safety & Regulatory Training . 36 Thomas M. McAlpin, Sr. V.P., Operations . 37 Don Moody, Buyer Specialist . 37 Larry Stauffer, Manager, Shore Excursions & Island Recreation .37 2004 • Cruise Industry Profiles 1 www.f-cca.com FLORIDA- CARIBBEAN CRUISE Table of Contents ASSOCIATION RADISSON SEVEN SEAS CRUISES . 51 2004 Featured Destinations . 81 Mike Pawlus, Vice President, Product Planning & Revenue Antigua . .82 Management . .60 Aruba . .84 Carl Robie, Director of Sourcing & Procurment . 60 Barbados . .85 Alex Sharpe, Director, Product Planning & Revenue Dominica . .88 Management . .60 Grenada . .91 Sylviane de Tracy, Manager, Shore Excursions . .61 Jamaica . .94 Puerto Rico . 95 ROYAL CARIBBEAN CRUISES, LTD. 63 St. Christopher Air and Sea Port . .96 St. Kitts . .99 Jeffery Danis, V.P., Supply Chain Management . 64 St. Maarten Tourism . .100 Richard D. Fain, Chairman & CEO . 64 St. Vincent . .103 Bill Fay, Insurance Specialist, Risk Management . 65 Trinidad . .104 John Fox, V.P., Industry Relations . 65 U. S. Virgin Islands . .105 Horace Hord, Vice President, Government and Community Relations Easter Caribbean . .66 A. Henry Lopez, Director, Hotel & Corporate Purchasing . 66 Capt. Howard A. Newhoff, Manager, Security . 66 Richard M. Pruitt, Director, Environmental Programs, Safety & Environment . 67 Michael Ronan, Regional V.P., Governmnt & Community Relations Western Caribbean . 68 John Tercek, V.P., Commercial Development . 68 ROYAL CARIBBEAN INTERNATIONAL . 69 Adam M. Goldstein, Executive V.P., Brand Operations . 69 James Haller, Manager, Deployment & Itinerary Planning . 69 Andy Horton, Executive, Shore Excursions & Explorations . 69 Tellef Lie-Nielsen, Superintendent, Nautical Port Development .70 David J. Llewellyn, Associate.