BT TV Box Pro User Guide B Welcome to BT TV Over the next few pages you’ll find everything you need to get your BT TV Box up and running. Getting started What your TV Box lights mean 2 Let’s set up your TV Box and remote. 10 Understand the status of your TV Box. Parental controls and PINs Need some help? 5 More about parental controls and payment PIN. 11 We’re here to help with any questions you have about BT TV. Using BT TV 6 You’ll be able to watch box-sets in no time, Accessibility tools with your on demand players and up to 600 12 Make BT TV even easier to use with things like hours of recording space. Audio Description and subtitles. 1 Getting started Important! Before you set up your TV Box, make sure your broadband is up and running. 1 2 3 4 Plug in Get online Power up Set up your remote Plug your aerial (blue socket) Connect your hub to your TV Plug your TV Box into the Install the batteries by and HDMI® cable (purple Box (yellow socket) using the nearest socket on the wall. removing the plastic protector socket) into the right places Ethernet cable we sent you (see and press the power button Important! Use the power (see page opposite). page opposite). The remote control will supply unit provided in your automatically pair with the TV Depending on your TV, you Hub and TV box in different TV Box pack. Box and programme itself to might need to use a specific rooms? You can use BT control your TV as well. HDMI port for Ultra HD Powerline Adapters to Press the power button on and HDR. connect your Hub and the front of your TV Box to turn TV box. Visit bt.com/help/ it on. To get the best possible picture miniconnectors for more. quality, make sure you use the HDMI cable we sent you. Visit 5 bt.com/help/ultrahd for more. Follow the on screen instructions Simply follow the on screen instructions, they will guide you through the set-up process and introduce you to BT TV. 2 Aerial cable HDMI cable 1 (not supplied) 1 (connect to TV) BT Smart Hub Power supply cable 3 (use power cable provided in box) Ethernet cable 2 (connect your Hub to your TV Box) 3 Your remote Your remote uses Bluetooth to control your TV Box. It can only be paired to one BT TV Box Pro at a time. It will also control your TV, so there’s no need to use separate remotes. On/off More Access to accessibility features Audio Description, Source subtitles and zoom. Use to select your TV box and switch between devices Search connected to your TV. Search across all TV and on demand players. Home Brings up the main menu, Guide apps and recordings. See what’s on TV and radio Back for the next 7 days. Return to the previous page. Information Play/Pause For more information about Pause, rewind and fast a TV programme. forward whatever you’re watching. Fast Forward / Rewind Press and hold to skip Record forward or back. Record a one-off programme or a whole series. Mute Mute/unmute sound. 4 Parental controls and payment PINs Take control over what your kids stumble across (and rent) by setting up parental controls. About your PINs Use your payment PIN to buy things If you forget your payment PIN, There are two PINs: one for parental on the BT Player. call us on 0800 111 4567 or go to control and one for payments in You can have the same PIN for both if bt.com/PIN BT Player. you like. Note: You may need to set up Use your parental control PIN to other PINs or passwords to access control access to programmes with other players. an age rating. The default PIN is 1234. You can change it at any time. Press then go to (Settings) (at the top right of your screen) and select Change Parental Control PIN. If you forget your parental control PIN, you’ll need to reset the TV Box. Go to bt.com/help/resettv 5 Using BT TV Press the to access the main menu and start using BT TV. Search for film and TV across all of Guide – see what’s on, set recordings Apps – home to loads of free and paid your TV channels and apps. and catch up on programmes from the for on demand content. last seven days. MyTV – access recordings, your watch BT Player – your very own on demand TV Shows & Films – find something to list and scheduled recordings. library for BT TV, including films, box watch on demand from across BT TV. sets, Sport, and much more. Go to the top right of your screen for Select to manage the settings on your TV Box. ? Help and Troubleshooting. 6 Select MyTV from the main menu to watch and manage your recordings. Watching live TV Recording four programmes Recordings You can find all the Freeview channels You can record up to 4 programmes at Go here to watch something you’ve from 001 to 299 and your BT the same time. recorded, select it and press . subscribed channels from 300 to 599. If you record a fourth programme, you Watch List Select Guide to see what’s on. When in can’t then watch a fifth on live TV. You Your watch list is stored here. You can the Guide, you can press to access can still watch something in an app or a pick up where you left off viewing on the channel categories. programme you’ve already recorded. demand content. Recording TV Watching and managing Deleting recordings Your TV Box comes with up to 600 your recordings If your TV Box is full of recordings, it’ll hours of recording space. Press to Your recordings are stored in MyTV. automatically delete the oldest one record something you’re watching live Press , and highlight MyTV, the you’ve watched. (it’ll record from the time you press menu options are at the top right of You can save an old recording from the button). the screen. being deleted automatically by locking it. Go to MyTV, select Recordings, and then to lock, press again to unlock it. 7 On Demand There’s lots of on demand content available within the ‘Apps’ section. Press and select Apps for all your free apps such as BBC iPlayer, as well as paid for apps like Netflix & Amazon Prime. BT Player is the place to go to watch, buy or rent the latest blockbuster movies and most talked about TV shows. To return to live TV at any time, press . 8 BT TV App Download the BT TV App to watch live and catch up content across AMC, BT Sport and Kids TV. You can also download films and TV Recording on the move shows that you’ve bought in BT Player If you’ve gone out and forgotten to watch offline. to record something, all is not lost. You can start a recording remotely Who can use the BT TV App? through the BT TV App. If you’ve got BT TV, you’re in. Just download the app and login with your BT ID and password. 9 What your TV Box lights mean When you press the buttons on the remote control, the status light blinks purple to confirm the command has been received. Front of your BT TV box Status Data Record Power Status Data Record Box on Purple Off Off Off Box on, recording Purple Off Off Red Box in standby Off Off Off Off Box in standby, recording Off Off Off Red 10 Need some help? If you need any help, bt.com/help/tv is a good place to go. We’ve got common questions and answers that will help you solve any problems you may be having, and other tips with getting the most out of your service. Or you can chat with us online (any time between 7am and 11pm) at bt.com/contact You can speak to us on the phone too. Just call 0800 111 4567 anytime between 8am and 9pm. 11 Accessibility tools There are a range of accessibility features to help you watch your BT TV service. Audio Description and subtitles Appearance Audio Description If the broadcaster provides these Select this menu to change the on You can also switch Audio Description features, they’re available on live TV, screen text and appearance. on and off here. on demand programmes and your – High Contrast Using zoom recordings. If you find the menus difficult to read, If you’re finding it difficult to read To switch on the Audio Description or switch on High Contrast, to change some of the text on screen you can subtitles features, press (More). to a high contrast colour scheme use zoom to make it bigger. Zoom can Highlight the feature from the menu instead. It has white text on black and be used in the main menu, in Guide top of the screen and press . the menu options don’t blend in with (where you find live TV channels) the background. and in Apps (where you find on To switch it off, just highlight it again, demand apps). and press . – Remove channel logos You can also stop channel logos How to zoom Change Accessibility and appearing in the Guide by selecting Press (More). Highlight the Language settings Remove channel logos to make it zoom from the top of the screen and Press , then (Settings) and easier to read.