GD 0047/13 Report of the Civil Service Commission To The Chief Minister 1 April 2012 – 31 March 2013 Report provided under Section 2(9) of the Civil Service Act 1990 (as amended) Price £5.00 Page | 0 TABLE OF CONTENTS Foreword by the Chairman ................................................................................ 3 Key Challenges & Way Ahead............................................................................. 4 The Role of the Office of Human Resources ..................................................................... 4 „Agenda for Change‟........................................................................................................ 4 Performance Management............................................................................................... 4 Leadership ..................................................................................................................... 5 Pensions ........................................................................................................................ 5 Information Technology .................................................................................................. 5 Sickness Absence Management ....................................................................................... 5 Key Facts ..................................................................................................... 7 1 Introduction ...................................................................................... 8 1.1 Purpose of Report ............................................................................................... 8 1.2 The Role of the Civil Service Commission and its Membership ................................ 8 1.3 The Civil Service ................................................................................................. 9 1.4 Coverage of the Report ....................................................................................... 9 2 Civil Service Establishment .................................................................. 10 2.1 Staff Numbers .................................................................................................. 10 2.2 Staff Numbers by Grade .................................................................................... 10 2.3 Part-Time Working ............................................................................................ 11 2.4 Grade Profile .................................................................................................... 12 2.5 Age Profile........................................................................................................ 12 2.6 Average Age ..................................................................................................... 13 2.7 Pay Profile ........................................................................................................ 13 2.8 Gender Profile .................................................................................................. 14 2.9 Grade by Gender .............................................................................................. 14 3 Starters and Leavers, Promotions and Transfers ........................................ 15 3.1 Turnover .......................................................................................................... 15 3.2 Reasons for Leaving .......................................................................................... 15 3.3 Mutually Agreed Resignation Scheme (MARS) ..................................................... 16 3.4 Personal Cases ................................................................................................. 16 4 Performance Management .................................................................. 17 5 Learning and Organisational Development ............................................... 18 5.1 Learning and Development Events ..................................................................... 18 5.2 Succession Management ................................................................................... 19 6 Management of Sickness Absence ......................................................... 21 6.1 Rate of Absence ............................................................................................... 21 6.2 Duration of Absence .......................................................................................... 21 6.3 Reasons for Absence ......................................................................................... 22 6.4 Management of Absence ................................................................................... 23 7 Corporate Leadership Group ................................................................ 24 7.1 Establishment ................................................................................................... 24 7.2 Performance Development ................................................................................ 24 7.3 Succession Management ................................................................................... 25 7.4 JESP (Job Evaluation for Senior Posts) ............................................................... 25 7.5 Pay .................................................................................................................. 25 8 Terms and Conditions of Service ........................................................... 26 Page | 1 9 Policy Development and Review ............................................................ 26 10 Health, Safety and Welfare .................................................................. 27 Annex 1 ..................................................................................................... 28 Structure of Isle of Man Government- Departments, Boards, Offices and Other Bodies ..... 28 Annex 2 ................................................................................................... 29 Commission Meetings - Attendance ................................................................................ 29 Annex 3 ................................................................................................... 31 Statutory Functions and Key Responsibilities of the Civil Service Commission.................... 31 Annex 4 ..................................................................................................... 32 Glossary ....................................................................................................................... 32 List of Abbreviations ..................................................................................................... 32 Counting Civil Servants ................................................................................................. 33 Appendix 1 ................................................................................................. 34 Table 1: Staff in Post and FTE by Department at 31 March 2013, 2012 and 2011 ............. 34 Table 2: Staff in Post (FTE) by Grade at 31 March 2013, 2012, and 2011 ......................... 35 Table 3: Staff in Post Full/Part Time as at 31 March 2013, 2012, and 2011 ...................... 35 Table 4: Dismissals 2010-2013 ...................................................................................... 35 Table 5: Disciplinary Action Short of Dismissal 2010-2013 ............................................... 36 Table 6: Capability Action Short of Dismissal 2013 .......................................................... 36 Table 7: Staff Movements 2010-2013 ............................................................................. 36 Table 8: Recruitment Activity 2010-2013 ........................................................................ 37 Table 9: Overall Performance Ratings (PDR Scheme) ...................................................... 37 Table 10: Standard Courses Delivered 2012/13 & 2011/12 .............................................. 38 Table 11: Bespoke Events Delivered 2012/13 & 2011/12 ................................................. 38 Table 12: Programmes Delivered 2012/13 & 2011/12 ..................................................... 39 Table 13: Total Delivery of Courses and Programmes 2012/13 & 2011/12 ........................ 39 Table 14: IOM Civil Service - Absence by Department, Board and Office 1 April 2012 - 31 March 2013 ...................................................................................................... 40 Table 15: IOM Civil Service - Absence by Reason 1 April 2012 – 31 March 2013 ............... 41 Page | 2 FOREWORD BY THE CHAIRMAN Over the last twelve months the Civil Service Commission has continued to take an active role in the “Transforming Government” programme and has brought forward a number of initiatives designed to help create efficiencies and ensure that we have a modern and purposeful Civil Service. I am delighted that the Commission has expressed an active interest in examining closely the provision for training and development programmes and has met with senior executives on a number of occasions to better understand and assess ongoing training provision. Clearly, a reduction in budgets means that the requirement for focused and relevant training is an imperative and we have sought to ensure that resources are targeted as effectively as possible in this respect. Last year in my foreword the issue of “unacceptable” levels of sickness was addressed following on from comments made by the Chief Minister. I am pleased that this year‟s figures are showing a reduction