CITY OF MELBOURNE ANNUAL REPORT 2019–2020 We are pleased to present the City of Melbourne’s We value your feedback on this Annual Report because Annual Report for 2019–20. This report describes the it helps us make our next report better. City of Melbourne’s performance over the 2019–20 fi nancial year against the objectives of the 2019–20 Email your feedback or questions to Annual Plan and Budget and the four-year priorities of [email protected] the Council Plan 2017–2021. The report tells us where we are doing well and where we can do better in helping the Write to us at: community realise its long-term goals. Governance This is the third year we have aligned and integrated City of Melbourne the reporting requirements for the Municipal Public GPO Box 1603 Health and Wellbeing Plan (developed in accordance Melbourne VIC 3001 with the Public Health and Wellbeing Act 2008) in the Speak to a Customer Relations Offi cer Annual Report. on +61 3 9658 9658 The report is designed to meet our obligations under section 131 of the Local Government Act 1989. City of Melbourne has obtained external assurance for the fi nancial and standard statements, as well as the performance statement contained in this report. Visit melbourne.vic.gov.au for more information about our activities, policies and plans for the future. Acknowledgement of Traditional Custodians The City of Melbourne respectfully acknowledges the Traditional Custodians of the land, the Bunurong Boon Wurrung and Wurundjeri Woi Wurrung peoples of the Eastern Kulin Nation and pays respect to their Elders past, present and emerging. We are committed to our reconciliation journey, because at its heart, reconciliation is about strengthening relationships between Aboriginal and non-Aboriginal peoples, for the benefi t of all Victorians. melbourne.vic.gov.au 1 melbourne.vic.gov.au CONTENTS City of Melbourne 2 A city planning for growth 128 City of Melbourne in numbers 3 A city with an Aboriginal focus 148 Year in review 4 Our organisation 156 Message from the Chief Executive Offi cer 4 Our functions 158 Message from the Chief Financial Offi cer 5 Organisational structure 159 Challenges – Impacts of COVID-19 6 Senior executive team 160 Looking back on 2019–20 and future directions 9 Our people 165 2019–20 budget key projects 13 Staff profi le 167 Events calendar 2019–20 14 Diversity and inclusion 171 Our vision and goals 16 Employee health and safety 173 Health and wellbeing in our city 20 Employee development and training 175 Our Council 24 Involving the community in our decisions 177 Council governance 24 Best value 178 Legislative compliance 25 Our environmental performance 179 Our councillors 29 Risk management 180 Council planning framework 37 Audit operations 181 Our reporting framework 38 Our procurement and supply chain 183 Performance against our goals 40 Inner Melbourne Action Plan 2016–2026 185 A city that cares for its environment 42 Property holdings 186 A city for people 56 Governance and management checklist 188 A creative city 78 Local Government Performance Reporting Framework 191 A prosperous city 86 2019–20 Performance Statement 203 A knowledge city 102 Financial Report 2019–20 218 A connected city 110 Glossary 291 A deliberative city 120 City of Melbourne Annual Report 2019–20, September 2020 Disclaimer This report is provided for information and it does not purport to be complete. While care has been taken to ensure the content in the report is accurate, we cannot guarantee it is without fl aw of any kind. There may be errors and omissions or it may not be wholly appropriate for your particular purposes. In addition, the publication is a snapshot in time based on historic information which is liable to change. City of Melbourne accepts no responsibility and disclaims all liability for any error, loss or other consequence which may arise from you relying on any information contained in this report. To fi nd out how you can participate in the decision-making process for City of Melbourne’s current and future initiatives, visit melbourne.vic.gov.au/participate CITY OF MELBOURNE Melbourne is the capital of Victoria, Australia. It is run by There are 14 suburbs, which we have Melbourne City Council, one of 79 municipal authorities combined into 11 small area profi les for in Victoria operating as a public statutory body under the reporting purposes. Local Government Act 2020. As a local government authority, City of Melbourne aims Carlton Carlton is a lively suburb, well-known for to achieve the community’s vision for Melbourne to be a the Italian cafes and restaurants of the bold, inspirational and sustainable city. Lygon Street Italian precinct. It is also known for its Victorian buildings and leafy parks The population of Melbourne’s municipality is made up and gardens. of people of all ages and from many diff erent cultures. Residents include young professionals, international Docklands Docklands became part of the Melbourne students and older couples looking to enjoy everything municipality in July 2007. The suburb’s 200 the city has to off er. hectares of land and water are on Victoria Harbour, west of the city centre. Prior to the COVID-19 pandemic, around 972,000 people used the city on an average weekday, and each year East East Melbourne is an established, affl uent Melbourne hosted almost two million international visitors. Melbourne area with many 19th century homes, iconic landmarks and parks. The historic Fitzroy, Treasury and Parliament gardens separate East Melbourne from the central city. Municipality map Kensington This area consists of Kensington and a and small part of neighbouring Flemington Key Flemington including Flemington Racecourse and Melbourne Showgrounds. Municipal boundary Melbourne Melbourne, including the central city, has the Suburb boundaries highest number of businesses and residents in the municipality. North North Melbourne is one of the city’s most Melbourne dynamic and complex areas. Its residences are a mix of established and new housing with commercial, industrial, retail and community facilities scattered throughout. Parkville Parkville is known for its leafy streets, heritage houses and the University of Melbourne’s bustling campus and residential colleges. Port Port Melbourne is bordered by the shore of Melbourne Hobsons Bay and the lower reaches of the Yarra River, and includes Fishermans Bend – a well-situated business location. FISHERMANS Southbank The small suburb of Southbank is situated BEND on the southern side of the Yarra River. Southbank includes Southbank Promenade, which stretches from Southgate shopping and dining complex to Queensbridge Square. South Only a portion of South Yarra is located in Yarra - the City of Melbourne – the area west of Punt west Road. The area to the east is in Stonnington City Council. The municipality covers 37.7 square kilometres West West Melbourne is a sprawling region with and has a residential population of over 178,955 Melbourne the Yarra River forming part of its southern (as of 30 June 2019). It is made up of the city border. The west section of West Melbourne centre and a number of inner suburbs, each with is mostly devoted to railway lines, container its own distinctive character and with diff erent yards, shipping docks, and industrial, businesses, dwellings and communities. warehouse and wholesale activities. The east is mainly residential. 2 melbourne.vic.gov.au City of Melbourne in numbers City of Melbourne area 37.7 square kilometres Estimated resident population 178,955 (2019) Number of suburbs 14 Top three estimated resident populations of municipality by small area Melbourne (including central city) 51,894 (2019) North and West Melbourne 26,462 (2019) Southbank 26,324 (2019) Residential dwellings 83,100 (2018) Median age 28 (2016) Daily population (on average weekday) 972,000 (2019) Night time population (6pm to 6am on average weekday) 418,000 (2016) International visitors per year (to Metropolitan Melbourne) 3,029,857 (2019) Residents born overseas 56% (2016) Overseas higher education students living or studying in the municipality 79,200 (2018) Speaks a language other than English at home 48% (2016) Most common language spoken, other than English Mandarin: 19% (2016) Household size (average persons) 2.0 (2016) Median weekly income $1354 (2016) Family households 43% (2016) Lone person households 36% (2016) Renting 66% (2016) Living in a fl at or apartment 83% (2016) Total built space 33,900,000 square metres (2018) Total employment (jobs) 479,200 (2018) Establishments (businesses) 16,800 (2018) Cafe and restaurant venues 2390 (2018) Cafe, restaurant or bistro seats 195,000 (2018) Total length of roads 344 km (2019) Total area of parks and reserves 4,958,000 square metres (2018) Tallest building Eureka Tower, 92 levels, 300 m Oldest building Mitre Tavern, 1837 City of Melbourne 3 YEAR IN REVIEW MESSAGE FROM THE CHIEF EXECUTIVE OFFICER The past fi nancial year has encompassed two stories in the city’s experience. Prior to March, Melbourne was Australia’s economic powerhouse, with close to one million people using our city each day. The City of Melbourne’s economy was valued at $104 billion, generating jobs and many community benefi ts through infrastructure development and services. Melbourne enjoyed a proud record as a preferred destination for business and industry, investors, students, visitors and residents. Since March 2020 the city has been enormously for those sleeping rough. COVID-19 and the provision impacted by the economic downturn brought about by of emergency accommodation for rough sleepers has COVID-19 and the restrictions on people’s movements. presented an opportunity to end rough sleeping. It is Business activity and pedestrian traffi c fell dramatically. important that we do not go back to how things were Many events were cancelled or postponed.