WWW.IBISWORLD.COM Pet Stores in the US December 2018 1 Puppy love: Pet owners will invest in premium products and services, boosting industry revenue This report was provided to IBISWorld Staff Member (2131141459) by IBISWorld on 04 April 2019 in accordance with their licence agreement with IBISWorld IBISWorld Industry Report 45391 Pet Stores in the US December 2018 Kelsey Oliver 2 About this Industry 15 International Trade 27 Revenue Volatility 2 Industry Definition 16 Business Locations 28 Regulation and Policy 2 Main Activities 28 Industry Assistance 2 Similar Industries 18 Competitive Landscape 2 Additional Resources 18 Market Share Concentration 29 Key Statistics 18 Key Success Factors 29 Industry Data 3 Industry at a Glance 18 Cost Structure Benchmarks 29 Annual Change 20 Basis of Competition 29 Key Ratios 4 Industry Performance 20 Barriers to Entry 30 Industry Financial Ratios 4 Executive Summary 21 Industry Globalization 4 Key External Drivers 31 Jargon & Glossary 6 Current Performance 22 Major Companies 8 Industry Outlook 22 PetSmart Inc. 10 Industry Life Cycle 23 Petco Animal Supplies Inc. 25 Pet Retail Brands 12 Products and Markets 25 Pet Supplies Plus 12 Supply Chain 12 Products and Services 26 Operating Conditions 13 Demand Determinants 26 Capital Intensity 14 Major Markets 27 Technology and Systems www.ibisworld.com | 1-800-330-3772 | [email protected] WWW.IBISWORLD.COM Pet Stores in the US December 2018 2 About this Industry Industry Definition Pet stores sell a variety of pets, including shampoos, medication, toys, pet dogs, cats, fish and birds. Stores also sell containers, dog kennels and cat furniture. pet foods and pet supplies, such as Some stores also offer pet services, such collars, leashes, health and beauty aids, as grooming and training. Main Activities The primary activities of this industry are Retailing pets Retailing pet food and supplies Providing pet grooming and boarding services The major products and services in this industry are Live animals Pet food Pet services Pet supplies Similar Industries 54194 Veterinary Services in the US Operators in this industry provide veterinary services. 81291 Pet Grooming & Boarding in the US Operators in this industry provide pet grooming and boarding services. 45411a E-Commerce & Online Auctions in the US Operators in this industry retail pet foods and pet supplies via the internet. 45411b Mail Order in the US Operators in this industry retail pet foods and pet supplies via mail order or catalogs. Additional Resources For additional information on this industry www.americanpetproducts.org American Pet Products Association www.petage.com Pet Age www.petbusiness.com Pet Business www.humanesociety.org The Humane Society of the United States Provided to: IBISWorld Staff Member (2131141459) | 04 April 2019 WWW.IBISWORLD.COM Pet Stores in the US December 2018 3 Industry at a Glance Pet Stores in 2018 Key Statistics Revenue Annual Growth 13–18 Annual Growth 18–23 Snapshot $19.5bn 2.9% 2.8% Profit Wages Businesses $838.4m $2.8bn 13,408 Revenue vs. employment growth Number of pets (cats and dogs) Market Share PetSmart Inc. 6 220 27.3% 4 210 Petco Animal 200 2 Supplies Inc. 190 19.9% 0 Million % change 180 -2 170 -4 160 Year 10 12 14 16 18 20 22 24 Year 9 11 13 15 17 19 21 23 Revenue Employment SOURCE: WWW.IBISWORLD.COM p. 22 Products and services segmentation (2018) 4.7% Key External Drivers Live animals Number of pets 9.0% Pet services (cats and dogs) Per capita disposable income Percentage of services 45.7% conducted online Pet food Number of households 40.6% Pet supplies p. 4 SOURCE: WWW.IBISWORLD.COM Industry Structure Life Cycle Stage Growth Regulation Level Medium Revenue Volatility Low Technology Change Medium Capital Intensity Low Barriers to Entry Medium Industry Assistance None Industry Globalization Low Concentration Level Medium Competition Level High FOR ADDITIONAL STATISTICS AND TIME SERIES SEE THE APPENDIX ON PAGE 29 Provided to: IBISWorld Staff Member (2131141459) | 04 April 2019 WWW.IBISWORLD.COM Pet Stores in the US December 2018 4 Industry Performance Executive Summary | Key External Drivers | Current Performance Industry Outlook | Life Cycle Stage Executive Summary The Pet Stores industry purred along and organic pet foods and treats, as well over the five years to 2018 as cats, dogs, as high-end services. These pet services fish and birds remained popular home go beyond traditional grooming, dog companions. Moreover, younger pet walking and training; today, premium parents, or millennial pet owners who services, such as pet therapy sessions, are treat their four-legged friends as family on the rise. PetSmart Inc.’s (PetSmart) members, lavished their pets with PetsHotel offers 24/7 supervision for pets high-end food products and day care and boosts sales due to its added services. Accelerated by favorable convenience as a one-stop shop for pet macroeconomic conditions, the industry product purchases and services. These expanded strongly during the five-year positive trends, combined with rising period, despite increased competition disposable income, are expected to from supermarkets, mass increase profit margins during the period. merchandisers and online retailers that While new operators are joining the offered greater convenience and industry, Petco Animal Supplies Inc. and PetSmart account for more than half of industry revenue and steadily increased The emerging trend of pet parents has their respective market shares over the bolstered demand for premium pet products past five years. Over the five years to 2023, the Pet and services Stores industry is projected to maintain strong growth. As the economy continues competitive pricing. Despite mounting its upward trajectory and consumers external competition from online have more discretionary income, revenue retailers, brick-and-mortar from premium products and services is establishments pivoted from a focus on projected to increase. Moreover, the food and toys to more lucrative service number of pet-owning households is offerings, such as grooming or day care. expected to continue rising, yielding IBISWorld expects revenue to rise an greater demand for industry products. annualized 2.9% to $19.5 billion over the However, for basic pet supplies, five years to 2018. In 2018 alone, industry competition from supermarkets, discount revenue is expected to grow 2.7%. department stores and online-only The emerging trend of pet parents has retailers is expected to accelerate and bolstered demand for premium pet limit demand. As a result, over the five products and services. Since pets are years to 2023, industry revenue is treated as family members, pet owners forecast to rise an annualized 2.8% to frequently lavish them with all-natural $22.4 billion. Key External Drivers Number of pets (cats and dogs) The number of pets is expected to As households adopt more cats and dogs, increase in 2018, representing a potential demand for industry goods, such as pet opportunity for the industry. foods, medicine and accessories, increases. According to the American Pet Per capita disposable income Product Association’s National Pet Consumers increasingly perceive pets as Owners Survey, the average dog or cat members of their family, meaning owner spends between $200.00 and products for pets can be considered $300.00 annually on food for their pet. nondiscretionary. A decrease in Provided to: IBISWorld Staff Member (2131141459) | 04 April 2019 WWW.IBISWORLD.COM Pet Stores in the US December 2018 5 Industry Performance Key External Drivers disposable income has little effect on shipping. An increase in the percentage continued demand because households typically of services conducted online will likely reduce spending on other household and decrease demand for traditional brick- leisure products before cutting down on and-mortar stores, suppressing pet food and toys. A rise in per capita industry revenue. The percentage of disposable income, however, increases services conducted online is expected to the propensity for households to rise in 2018, posing a potential threat purchase greater quantities of more to the industry. expensive goods and premium items. Per capita disposable income is expected to Number of households increase in 2018. According to the American Pet Products Association’s most recent National Pet Percentage of services conducted online Owners Survey, 65.0% of US households Online shopping poses a direct threat to own a pet. Consequently, an increase in traditional industry retailers. Many the number of households will likely online retailers are able to offer increase the number of pet owners in the products similar to those offered by pet United States, supporting industry stores, but at lower prices, with wider demand. The number of households is inventories and the ease of direct home expected to increase in 2018. Number of pets (cats and dogs) Per capita disposable income 220 4 210 2 200 190 0 Million 180 % change -2 170 160 -4 Year 9 11 13 15 17 19 21 23 Year 12 14 16 18 20 22 24 SOURCE: WWW.IBISWORLD.COM Provided to: IBISWorld Staff Member (2131141459) | 04 April 2019 WWW.IBISWORLD.COM Pet Stores in the US December 2018 6 Industry Performance The Pet Stores industry is anticipated to Current post strong gains over the five years to Industry revenue 2018, due to the growing number of pet Performance 6 owners who treat their pets like family members and big-spending millennials alike. By offering a wider array of 4 innovative, specialized and premium products and services, pet stores cashed 2 in on owners’ desires to pamper their % change pets. In addition, rising pet ownership in 0 the United States led to overall higher demand for pet food and supplies. -2 Consequently, industry revenue is Year 10 12 14 16 18 20 22 24 expected to increase at an annualized rate of 2.9% to $19.5 billion over the five years SOURCE: WWW.IBISWORLD.COM to 2018.