IJISRT19AUG817 by Ijisrt19aug817 Ijisrt19aug817 Submission date: 26-Aug-2019 05:44PM (UTC+0530) Submission ID: 1163590850 File name: 1566471615_1.docx (204.71K) Word count: 7064 Character count: 41771 IJISRT19AUG817 ORIGINALITY REPORT 36% 25% 16% 34% SIMILARITY INDEX INTERNET SOURCES PUBLICATIONS STUDENT PAPERS PRIMARY SOURCES Submitted to MFH International Institute 1 Student Paper 3% vdocuments.site 2 Internet Source 2% issuu.com 3 Internet Source 1% Submitted to University of Northampton 4 Student Paper 1% Submitted to Segi University College 5 Student Paper 1% www.diva-portal.org 6 Internet Source 1% docplayer.net 7 Internet Source 1% www.emeraldinsight.com 8 Internet Source 1% www.ukessays.com 9 Internet Source 1% Submitted to University of Bahrain 10 Student Paper 1% www.ccsenet.org 11 Internet Source 1% Submitted to University of Wolverhampton 12 Student Paper 1% Submitted to University of Liverpool 13 Student Paper 1% Submitted to Middlesex University 14 Student Paper 1% www.tandfonline.com 15 Internet Source <1% www.ijbssnet.com 16 Internet Source <1% Submitted to The University of the South Pacific 17 Student Paper <1% Submitted to Leeds Metropolitan University 18 Student Paper <1% www.scholarpublishing.org 19 Internet Source <1% Submitted to Higher Education Commission 20 % Pakistan <1 Student Paper etd.uum.edu.my Internet Source Internet Source 21 <1% Submitted to University of Central England in 22 % Birmingham <1 Student Paper Submitted to Universiti Teknologi MARA 23 Student Paper <1% Submitted to Assumption University 24 Student Paper <1% Submitted to Mont Blanc Palace 25 Student Paper <1% www.berjournal.com 26 Internet Source <1% Submitted to University of Leicester 27 Student Paper <1% Submitted to Asia Pacific University College of 28 % Technology and Innovation (UCTI) <1 Student Paper Submitted to Southern Cross University 29 Student Paper <1% ibimapublishing.com 30 Internet Source <1% Submitted to University of Greenwich 31 Student Paper <1% dspace.lib.uom.gr 32 Internet Source <1% arno.uvt.nl 33 Internet Source <1% Submitted to Anglia Ruskin University 34 Student Paper <1% lutpub.lut.fi 35 Internet Source <1% Submitted to London School of Commerce 36 Student Paper <1% Ibr, Editor. "International Business Research, 37 % Vol.1, No.3, July 2008", International Business <1 Research, 2009. Publication Submitted to Manchester Metropolitan 38 % University <1 Student Paper Submitted to Quest International University 39 % Perak <1 Student Paper Submitted to University of Stirling 40 Student Paper <1% es.scribd.com 41 Internet Source <1% Submitted to Maastricht School of Management 42 Student Paper <1% Submitted to Symbiosis International University 43 Student Paper <1% Submitted to University of Warwick 44 Student Paper <1% www.coursehero.com 45 Internet Source <1% erepository.uonbi.ac.ke 46 Internet Source <1% Ismail Sheikh Yusuf Ahmed, Syed Arabi Idid, 47 % Zeti Azreen Ahmad. "News Consumption <1 through SNS Platforms: Extended Motivational Model", Media Watch, 2018 Publication Submitted to Multimedia University 48 Student Paper <1% Submitted to Midlands State University 49 Student Paper <1% edoc.pub 50 Internet Source <1% Submitted to Universiti Teknologi Malaysia 51 Student Paper <1% mafiadoc.com 52 Internet Source <1% Submitted to Universiti Tenaga Nasional 53 Student Paper <1% Submitted to University of East London 54 Student Paper <1% Hue Minh, Nguyen, Nguyen Thu Ha, Phan Chi 55 % Anh, and Yoshiki Matsui. "Service Quality and <1 Customer Satisfaction: A Case Study of Hotel Industry in Vietnam", Asian Social Science, 2015. Publication www.saibw.co.za 56 Internet Source <1% Submitted to Ahlia University 57 Student Paper <1% Submitted to University of Newcastle 58 Student Paper <1% Submitted to University of Wales Institute, 59 % Cardiff <1 Student Paper Submitted to Ghana Technology University 60 % College <1 Student Paper Submitted to Universiti Putra Malaysia 61 Student Paper <1% Submitted to Wawasan Open University 62 Student Paper <1% Submitted to Universiti Malaysia Sarawak 63 Student Paper <1% Submitted to UIN Sunan Gunung DJati Bandung 64 Student Paper <1% Submitted to University of Northumbria at 65 % Newcastle <1 Student Paper Submitted to Mancosa 66 Student Paper <1% Submitted to International Islamic University 67 % Malaysia <1 Student Paper Submitted to University of Science and 68 % Technology, Yemen <1 Student Paper publications.aston.ac.uk 69 Internet Source <1% Jalal Hanaysha. "Service Quality and Students’ 70 % Satisfaction at Higher Learning Institutions: The <1 Competing Dimensions of Malaysian Universities’ Competitiveness", The Journal of Southeast Asian Research, 01/01/2011 Publication www.stclements.edu 71 Internet Source <1% Submitted to Open University Malaysia 72 Student Paper <1% www.itema-conference.com 73 Internet Source <1% Submitted to Institute of Graduate Studies, UiTM 74 Student Paper <1% Lennora Putit, Nur Farahlinan Abd Karim, 75 % Normaswati Zainuddin. "Investigating the <1 relationship between service quality and customer satisfaction: An empirical perspective on pharmaceutical healthcare sector", 2011 International Conference on Business, Engineering and Industrial Applications, 2011 Publication Submitted to Myanmar Imperial College 76 Student Paper <1% Submitted to Lebanese International University 77 Student Paper <1% www.researchgate.net 78 Internet Source <1% eprints.soton.ac.uk 79 Internet Source <1% Submitted to Trident University International 80 Student Paper <1% Submitted to London School of Science & 81 % Technology <1 Student Paper Submitted to Southern New Hampshire 82 % University - Continuing Education <1 Student Paper www.casestudiesjournal.com 83 Internet Source <1% Submitted to Universiti Sains Malaysia 84 Student Paper <1% Submitted to CITY College, Affiliated Institute of 85 % the University of Sheffield <1 Student Paper www.iima.org 86 Internet Source <1% Submitted to City University of Hong Kong 87 Student Paper <1% www.cluteinstitute-onlinejournals.com 88 Internet Source <1% ir.jkuat.ac.ke 89 Internet Source <1% Submitted to Sunway College 90 Student Paper <1% Submitted to La Sagesse University 91 Student Paper <1% csltd.colostate.edu 92 Internet Source <1% Submitted to Universiti Utara Malaysia 93 Student Paper <1% Costas Zafiropoulos, Vasiliki Vrana. "SERVICE 94 % QUALITY ASSESSMENT IN A GREEK <1 HIGHER EDUCATION INSTITUTE", Journal of Business Economics and Management, 2008 Publication Miguel Morales, Luis Felipe Calderón-Moncloa. 95 % "Measuring Executive Education Service <1 Quality: A Construct Validity Study in Latin America", Latin American Business Review, 2008 Publication Submitted to Iqra Uninversity, Gulshan 96 Student Paper <1% www.cqu.edu.au 97 Internet Source <1% Mohinder Chand. "The impact of HRM practices 98 <1% on service quality, customer satisfaction and performance in the Indian hotel industry", The International Journal of Human Resource Management, 2010 Publication Submitted to RDI Distance Learning 99 Student Paper <1% citeseerx.ist.psu.edu 100 Internet Source <1% Submitted to Bolton Institute of Higher 101 % Education <1 Student Paper Submitted to London School of Marketing 102 Student Paper <1% dro.deakin.edu.au 103 Internet Source <1% Submitted to Argosy University 104 Student Paper <1% Submitted to University of Wales central 105 % institutions <1 Student Paper Submitted to EDMC 106 Student Paper <1% Submitted to Kardan University 107 Student Paper <1% Submitted to University of Reading 108 Student Paper <1% Exclude quotes Off Exclude matches Off Exclude bibliography Off.