No one should have to care aloneNo one should have to care alone Annual Report & Annual Report & Financial Statements 2019Financial Statements 2019 Family Carers Ireland Annual Report 1 CONTENTS 2019 AT A GLANCE ............................................................................................................................................................. 3 OUR VISION & MISSION .......................................................................................................................................................... 3 CHAIRPERSON’S REPORT .................................................................................................................................................... 4 CEO’S WELCOME ......................................................................................................................................................................... 5 SUPPORTS & SERVICES .................................................................................................................................................. 6 2019 IN NUMBERS ....................................................................................................................................................................... 6 CARERS OUTCOME STAR ...................................................................................................................................................... 7 ACTIVITIES .......................................................................................................................................................................................... 8 IN FOCUS – NORTH DUBLIN ............................................................................................................................................... 10 IN FOCUS – GALWAY ................................................................................................................................................................. 11 QUALITY FRAMEWORK .................................................................................................................................................. 12 MEET BRENDA ..................................................................................................................................................................... 13 THE NATIONAL CARELINE ............................................................................................................................................ 14 OVERVIEW ......................................................................................................................................................................................... 14 VOLUNTEER FOCUS .................................................................................................................................................................. 14 GROUPS & BEFRIENDING ............................................................................................................................................. 15 GROUPS & ACTIVITIES .............................................................................................................................................................. 15 BEFRIENDING PROGRAMME ............................................................................................................................................ 15 ANN’S STORY ................................................................................................................................................................................... 15 MEET OUR PATRONS ....................................................................................................................................................... 16 MARY KENNEDY ........................................................................................................................................................................... 16 MARTY WHELAN .......................................................................................................................................................................... 16 ENGAGING WITH FAMILY CARERS ........................................................................................................................... 17 CARERS IN CRISIS PUBLIC MEETINGS ....................................................................................................................... 17 REGIONAL FORUMS .................................................................................................................................................................. 18 NATIONAL CARERS’ CONFERENCE .............................................................................................................................. 18 MEMBERSHIP ................................................................................................................................................................................. 19 WEB & SOCIAL MEDIA ............................................................................................................................................................. 20 FCI APP ................................................................................................................................................................................................. 20 MEET JEREMIAH ................................................................................................................................................................. 21 CAMPAIGNS & EVENTS.................................................................................................................................................... 22 C.A.G.E.D .............................................................................................................................................................................................. 22 SHINE A LIGHT ............................................................................................................................................................................... 23 NETWATCH CARER OF THE YEAR AWARDS ......................................................................................................... 24 NATIONAL RESPITE WEEKEND ....................................................................................................................................... 25 NATIONAL CARERS WEEK ................................................................................................................................................... 25 PLOUGHING CHAMPIONSHIPS ....................................................................................................................................... 25 2 Family Carers Ireland Annual Report POLICY & PUBLIC AFFAIRS ........................................................................................................................................... 26 POLICY HIGHLIGHTS ................................................................................................................................................................. 26 LOCAL & EUROPEAN ELECTIONS .................................................................................................................................. 26 NATIONAL CARERS’ STRATEGY ........................................................................................................................................ 27 BUDGET 2020: A DECADE LOST ...................................................................................................................................... 27 POLICY PAPERS, SUBMISSIONS & SOCIAL DIALOGUE ................................................................................. 28 REPRESENTATION ON NATIONAL COMMITTEES .............................................................................................. 28 MEET SINEAD ....................................................................................................................................................................... 29 RESEARCH.............................................................................................................................................................................. 30 FAMILY CARERS HEALTH & WELLBEING STUDY ................................................................................................ 30 PARTNERSHIPS ............................................................................................................................................................................. 30 ADDITIONAL WORK .................................................................................................................................................................. 30 INITIATIVES............................................................................................................................................................................. 31 EMPOWERING FAMILY CARERS...................................................................................................................................... 31 CARING EMPLOYERS ................................................................................................................................................................ 32 YOUNG CARERS ............................................................................................................................................................................ 33 MEET EOIN ............................................................................................................................................................................