Available applications and services are subject to change at any time. Table of Contents Introduction 1 About the User Guide 1 Access Instructions on Phone 1 Access Help 1 Get Support from Sprint Zone 2 Get Started 4 Parts and Functions 4 Charge the Battery 6 Turn Your Phone On and Off 7 Use the Touchscreen 10 Activate Your Phone 13 Complete the Setup Screens 14 Basic Operations 16 Basics 16 Home Screen and Applications (Apps) List 16 Phone Settings Menu 17 Portrait and Landscape Screen Orientation 17 Capture Screenshots 18 S Pen 18 S Pen Options 19 Air View 20 Air Command 20 Action Memo 21 Smart Select 25 Screen Write 27 S Note 27 Add or Remove Air Command Shortcuts 28 Applications 30 Launch Applications 30 Apps List 30 Phone Number 34 Airplane Mode 35 Enter Text 35 i Samsung Keyboard 35 Google Voice Typing 37 Tips for Editing Text 38 Google Account 38 Create a Google Account 39 Sign In to Your Google Account 45 Factory Reset Protection 49 Google Play Store 50 Find and Install an App 50 Request a Refund for a Paid App 51 Update an App 52 Uninstall an App 53 Get Help with Google Play 54 Lock and Unlock Your Screen 55 Update Your Phone 57 Update Your Phone Software 57 Update Your Profile 59 Update Your PRL 60 Your Phone's Home Screen 61 Home Screen Basics 61 Home Screen Layout 61 Extended Home Screens 62 Status Bar and Notification Panel 63 Status Bar 63 Notification Panel 65 S Finder 67 Quick Connect 68 Multi Window 70 Customize the Home Screen 71 Change the Wallpaper 71 Add Shortcuts to the Home Screen 72 Add Widgets to the Home Screen 73 Add Folders to the Home Screen 74 Phone App 76 Place and Answer Calls 76 Call Using the Phone Dialer 76 Call Emergency Numbers 78 ii Answer Phone Calls 78 In-Call Screen Layout and Options 80 Place a Call from Contacts 82 Call from Call Logs 84 Optional Services 86 Voicemail Setup 86 Set Up Visual Voicemail 87 Review Visual Voicemail 88 Visual Voicemail Options 89 Configure Visual Voicemail Settings 90 Wi-Fi Calling 93 Caller ID Blocking 94 Call Waiting 94 Conference Calling 95 Call Forwarding 96 Call Settings 98 Contacts 101 Contacts Screen Layout 101 Add a Contact 102 View Contacts 105 Edit a Contact 106 Delete a Contact 107 Share a Contact 109 Profile Sharing 111 Import Contacts 113 Back Up Contacts 114 Messaging and Internet 115 Text and Multimedia Messaging 115 Send a Text Message 115 Send a Multimedia Message (MMS) 116 Use Enhanced Messaging 119 Save and Resume a Draft Message 123 New Messages Notification 123 Manage Message Conversations 124 Gmail 126 Create and Send a Gmail Message 127 Check Received Gmail Messages 128 iii Use Gmail Labels 130 Archive Gmail Threads 131 Mute Gmail Threads 132 Delete Gmail Threads 133 Search Gmail Messages 134 Report Spam Gmail 136 Add Another Google (Gmail) Account 137 Switching Between Gmail Accounts 139 Gmail Settings 139 Email 141 Set Up an Email Account 141 Add an Email Account 141 Add an Exchange ActiveSync Account 145 Compose and Send Email 147 Open Email Messages 149 Delete an Email Account 151 Manage Your Email Inbox 153 Exchange ActiveSync Email Features 154 Data Services General Information (LTE and 3G Networks) 157 4G LTE 157 Your User Name 158 Data Connection Status and Indicators 160 Browser 161 Use the Browser 161 Add a Bookmark 162 View Browser History 163 Open New Browser Tab 164 Chrome Browser 166 Camera and Video 168 Camera Overview 168 Take Pictures and Record Videos 169 Take a Picture 170 Record Videos 171 Shooting Modes 172 View Pictures and Videos Using Gallery 174 Edit Pictures 177 Auto Adjust a Picture 177 iv Rotate a Picture 178 Crop a Picture 179 Draw on a Picture 180 Share Pictures and Videos 182 Send Pictures or Videos by Email or Gmail 182 Send a Picture or Video by Multimedia Message 183 Send Pictures or Videos Using Bluetooth 184 Share Pictures or Videos via Additional Apps or Social Media 186 Share Videos on YouTube 187 Camera Options and Settings 188 Switch Cameras 188 Set Camera Options 189 Live Broadcast 190 Apps and Features 194 Sprint Zone 194 Sprint Family Locator 194 Sprint Fun & Games 195 Sprint TV & Movies 195 Sprint Music Plus 196 1Weather 197 Amazon 197 App Spotlight 197 Calculator 197 Calendar 198 Add an Event to the Calendar 199 View Calendar Events 201 Share Calendar Events 202 Sync Calendars 203 Synchronize an Exchange ActiveSync Calendar 205 Clock 205 Set Alarms 207 World Clock 208 Stopwatch 209 Timer 209 Galaxy Apps 210 Gallery 210 Google Hangouts 211 v Google Maps 213 Google Play Movies & TV 215 Google Play Music App 216 Play Music with Google Play 216 Google Play Music Screen Layout 216 Create Playlists in Google Play Music 217 Google Search 218 Use Google Search 218 Use Google Voice Search 219 Facebook 220 Instagram 221 Lookout 221 Messenger 222 Microsoft Excel 222 Microsoft OneDrive 222 Microsoft OneNote 222 Microsoft PowerPoint 223 Microsoft Word 223 Music 223 My Files 226 NASCAR Mobile 227 NextRadio 227 Pages Manager 227 S Health 228 S Note App 230 S Voice 231 Samsung Milk Music 232 Samsung Gear 232 Samsung Pay 233 Samsung+ 233 Scrapbook 233 SideSync 234 Video 235 Voice Recorder 236 YouTube 238 Connectivity 240 Transfer Files Between Your Phone and a Computer 240 vi Wi-Fi 241 Turn Wi-Fi On and Connect to a Wireless Network 242 Wi-Fi Settings 243 Disconnect Wi-Fi 245 Wi-Fi Direct 246 Bluetooth 248 Bluetooth Information 248 Enable Bluetooth 248 Pair Bluetooth Devices 249 Connect to a Paired Bluetooth Device 251 Share Information Using Bluetooth 252 Receive Data via Bluetooth 254 Global Services 256 Set the Communications Method for Global Use 256 Select a Carrier 257 Activate Sprint Worldwide Service on Your Account 257 Your Phone’s SIM Card for International GSM Roaming 258 Enable Global Roaming Mode 258 Make and Receive Worldwide Calls 261 Sprint International Voicemail Service 262 Set Up Your Voicemail Access Number for International Use 262 Access Your Voicemail Internationally 262 International Data Roaming 263 Access Email and Data Services Internationally 263 Contact Sprint for Assistance with International Service 264 Settings 266 Basic Settings 266 Wi-Fi Calling Settings 269 Wi-Fi Settings Menu 271 Bluetooth Settings 273 Airplane Mode 274 Hotspot Settings 275 Tethering Settings 278 Data Usage Settings 279 Mobile Networks Settings 281 NFC and Payment 282 More Connection Settings 285 vii Nearby Device Scanning 286 Printing 287 MirrorLink 290 Virtual Private Networks (VPN) 291 Smart Manager 298 Applications Settings 300 Application Manager 301 Default Applications 303 Calendar Settings 304 Camera Settings 306 Contacts Settings 307 Email Settings 308 Internet Settings 311 Messages Settings 313 Music Settings 315 Phone Settings 316 S Voice Settings 319 Weather Settings 320 Google Settings 321 Sounds and Vibrations Settings 322 Sound Mode 324 Vibrate While Ringing 325 Volume 325 Vibration Intensity 326 Ringtones and Sounds 327 Vibration Pattern 328 Notification Sound 329 Do Not Disturb 330 System Sounds 331 Key-Tap Feedback 332 Sound Quality and Effects 333 Display Settings 333 S Pen Settings 335 Advanced Features 336 Wallpaper 337 Themes 338 Home Screen Settings 339 viii Lock Screen and Security Settings 340 Lock Screen and Security Overview 340 Screen Lock 341 Disable the Screen Lock 347 Device Security 348 Privacy and Safety 350 Location Settings 351 App Permissions 355 Private Mode 356 Report Diagnostic Info 357 Send SOS Message 357 Easy Mode 358 Accessibility Settings 360 Vision Accessibility Settings 361 Hearing Accessibility Settings 363 Dexterity and Interaction Settings 365 Configure Other Accessibility Settings 366 Add Accounts 367 Backup and Reset 369 Factory Data Reset 371 Language and Input Settings 372 Battery Settings 376 Power Saving Mode 377 Ultra Power Saving Mode 378 Additional Battery Features 379 Storage Settings 380 Date and Time Settings 381 Help 382 Activate This Device 383 System Update 384 About Device 385 For Assistance 388 Sprint Account Information and Help 388 Sprint Account Passwords 388 Manage Your Account 388 Sprint Support Services 389 Copyright Information 390 ix Intellectual Property 390 Disclaimer of Warranties; Exclusion of Liability 390 Samsung KNOX 391 Samsung Electronics America (SEA), Inc. 391 Legal Information 391 Index 393 x Introduction The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new Samsung Galaxy Note 5. The following topics explain how best to use this guide to get the most out of your phone. Before Using Your Phone Read Get Started and Basic Operations thoroughly for proper usage. Accessible services may be limited by subscription contract conditions. Descriptions in the User Guide Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by pressing the Home key. Some operation descriptions may be simplified. Screenshots and Key Labels Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display. Other Notations In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.” Access Instructions on Phone Whether you are new to Android™ or just new to your Galaxy Note 5, your phone can help you learn how to use it. Access Help Use the phone's Help menu to learn about your phone. 1. Press to display the home screen.