An A-Z Directory of Services for our Guests Memories Are Played Here. TABLE OF CONTENTS 50/50 Raffle ............................................................................................................ 4 Accessible Seating ................................................................................................. 5 Accommodations..................................................................................................... 5 Address/Telephone/Website .................................................................................. 6 Age Restrictions ...................................................................................................... 7 Alcoholic Beverage Policies .................................................................................... 7 Altitude Sports & Entertainment ............................................................................ 8 AltitudeNOW........................................................................................................... 8 ATMs – Automated Tellers ..................................................................................... 9 Avalanche Ice Patrol ............................................................................................... 9 Bag Policy ................................................................................................................ 9 B-Cycle Program .................................................................................................... 10 Bicycle & Scooter Parking .................................................................................... 10 Box Office .............................................................................................................. 10 Breckenridge Brewery Mountain House .............................................................. 11 Bus Service ........................................................................................................... 11 The Business Center/Conference Rooms ............................................................. 11 Cameras/Recording Devices ................................................................................. 11 Captioning ............................................................................................................ 12 Clothing/Body Art ................................................................................................. 12 Club Level .............................................................................................................. 13 Club Level Access ................................................................................................. 13 Club Lexus ............................................................................................................. 14 Code of Conduct .................................................................................................... 14 Colorado Mammoth Wild Bunch .......................................................................... 15 Community Relations ............................................................................................ 16 Compliments, Comments, Concerns ..................................................................... 16 Concessions .......................................................................................................... 16 Cursing/Offensive Language ................................................................................ 16 Denver Nuggets Dancers ...................................................................................... 17 Designated Driver Program presented by Budweiser .......................................... 17 Diaper Changing Stations ..................................................................................... 17 Directions to Pepsi Center .................................................................................... 17 Disruptive Behavior ............................................................................................... 18 Drinking Fountains/Water Bottle Filling Stations ................................................ 18 Drones ................................................................................................................... 18 Elevators................................................................................................................ 18 Elitch Gardens and Pedestrian Bridge .................................................................. 19 Emergency Procedures .......................................................................................... 19 Employment........................................................................................................... 19 Enhanced Security Measures ............................................................................... 19 Entry to Field of Play/Performance Area .............................................................. 20 1 Escalators .............................................................................................................. 20 Rideshare/Taxis/Passenger Pickup & Drop-off .................................................... 37 Family Restrooms .................................................................................................. 20 Road Closures/Traffic Management ..................................................................... 37 FANSOS ................................................................................................................. 21 Scalping or Re-Selling Tickets/Merchandise on Pepsi Center Property .............. 37 Fighting.................................................................................................................. 21 Scooter Parking ..................................................................................................... 37 First Aid Station .................................................................................................... 21 Scoreboard Messaging ......................................................................................... 37 Flags ...................................................................................................................... 21 Season Ticket Memberships................................................................................. 38 General Admission ................................................................................................ 22 Season Ticket Member Headquarters .................................................................. 38 Group Tickets ........................................................................................................ 22 Seat Numbering System ....................................................................................... 38 Guest Relations Kiosks ......................................................................................... 22 See Something, Say Something ........................................................................... 39 Hockey and Lacrosse – “Puck/Ball In Play” Rule ................................................. 23 Sensory Inclusion .................................................................................................. 39 The K ..................................................................................................................... 23 Service Animals .................................................................................................... 39 Kids and Families .................................................................................................. 23 Service Providers .................................................................................................. 40 Kids Zone presented by Rocky Mountain Hospital for Children .......................... 25 Signs/Banners/Flags ............................................................................................. 40 Kroenke Sports Charities ...................................................................................... 25 Skyline Drumline ................................................................................................... 41 Kroenke Sports & Entertainment (KSE) ................................................................ 25 Smoking................................................................................................................. 41 Land Rover Denver Club ....................................................................................... 26 Social Media ......................................................................................................... 42 Legends ................................................................................................................. 26 Soliciting/Literature .............................................................................................. 43 Light Rail System .................................................................................................. 26 StadiumVision ....................................................................................................... 43 Lost and Found ...................................................................................................... 26 Stage Configurations ............................................................................................ 43 Lost Child .............................................................................................................. 27 Stairways .............................................................................................................. 43 Lyft ........................................................................................................................