Human Resource Practices in CHERAT CEMENT Co. Ltd 1 | P a g e Human Resource Practices in CHERAT CEMENT Co. Ltd TABLE OF CONTENT Chapter 1 Introduction to the Report page no 1.1 Background of the study…………………………………………………………...…………………16 1.2 Objective of the study ……………………………………………………………………………… 16 1.3 Work force…………………………………………………………………………………………….17 1.4 Research methodology………………………………………………………………………………..17 1.5 History of CCC LTD………………………………………………………………………………….17 1.6 Departments of CCC LTD……………………………………………………………………………17 1.7 Human resource department of CCC LTD……………………………………………………………18 1.8 Analysis and Recommendation………………………………………………………………………18 Chapter 2 2.1 History……………………………………………………………………………………………….19 2.2 Quality policy ……………………………………………………………………………………….20 2.3 Company Slogan ……………………………………………………………………………………20 2.4 Company expansion …………………………………………………………………………………21 2.5 Board of directors ……………………………………………………………………………….…..21 2.6 Departments structure of HR department …………………………………………………………22 2 | P a g e Human Resource Practices in CHERAT CEMENT Co. Ltd 2.7 Present day in formation …………………………………………………….…………………….22 2.8 Establishment of the factory ……………………………….……………………………………..22 2.9 Ghulam Faruque Group ……………………….…………………………………………….…….23 2.10 Founder of the group ……………………………………………………………………….…….23 2.11 Group key positions …………………………………………………………………….….……..24 2.12 Objective of the group ……………………………………………………………………………25 Vision ……………………………………………………………………………………………25 Values of the group 2.14 Project of the group ……………………………………………………………………………..25 2.14.1 Faruque private limited …………………………………………………………………………26 2.14.2 Cherat Cement limited ………………………………………………………………………….26 2.14.3 Cherat electric ………………………………………….……………………………………….26 2.14.4 Mirpure khas sugar mill ……………………………..………………………………………….26 2.14.5 Cherat Paper Sack …………………………………..……………….………………………….27 2.14.6 Greaves Pakistan (pvt) LTD ……………………..……………….…………………………….27 2.14.7 Greaves air-conditioning (pvt) LTD ……….………….………………………….……………27 2.14.8 Greaves carbon products …………….…………………………………………………………27 2.14.9 Madian hydro power ………………………………………………………………………….27 Chapter no 3 DEPARTMENTATION OF THE OFFICE 3 | P a g e Human Resource Practices in CHERAT CEMENT Co. Ltd DEPARTMENTATION OF THE OFFICE …………………………………………………………….28 3.1 BOOKING DEPARTMENT ………………………………………………………………………..29 3.1.1 Daily Booking Report ……………………………………………………………………………..30 1) Dealer report …………………………………………………………………………….30 2) Daily booking journal report ……………………………………………………………………30 3) Area wise booking report ……………………………………………………………………….30 3.2 planning department ………………………………………………………………………….…….31 3.2.1 Priority projects ……………………………………………………………….….31 3.2.1.1 Govt. and public projects …………….…………………………………….…..32 3.2.1.2 Pre-cast Factories ……………………………………………………….….…..32 3.2.1.3 Direct Buyers …………………………………………………………………..32 3.2.1.4 Aid agencies ……………………………………………………………………32 3.2.1.5 Export to Afghanistan …………………………………………………………32 3.2.1.7 Far flung areas …………………………………………………………………32 3.1.2.8 Own carriers …………………………………………………………………...32 3.2.1.9 FATA Area ……………………………………………………………………33 Dispatch department ………………………………………………………………………………….33 Contractors ……………………………………………………………………………………………34 3.3.1 Entry pass ……………………………………………………………………………………….34 3.3.2 Invoice ………………………………………………………………………………………….....36 3.3.3 Acknowledgment ………………………………………………………………….…………….37 3.3.4 Excise office ………………………………………………………………………………….…..38 4 | P a g e Human Resource Practices in CHERAT CEMENT Co. Ltd 3.3.5 Dealers …………………………………………………………………………………………....39 3.3.6 Daily dispatch report ………………………………………………………………………….…40 3.4 COMPUTER DEPARTMENT ……………………………………………………………….…...40 3.5 ACCOUNT DEPARTMENT …………………………………………………………………..…41 3.5.1 Export Document ………………………………………………………….……………41 Verification of the export documents …………………………………………………………..…….42 3.6 PRODUCTION DEPARTMENT ………………………………………………………..……….42 3.6.1 Production process of CCC Ltd. ………………………………………………..………42 3.6.1.1 Quarry ………………………………………………………………………………..42 3.6.1.2 Crusher ……………………………………………………………………………….42 3.6.1.3 Pile yard ……………………………………………………………………………...42 3.6.1.4 Raw mill ……………………………………………………………………………..42 3.6.1.5 Blending silo …………………………………………………………………………43 3.6.1.6 Pre heater …………………………………………………………………………….43 3.6.1.7 Klin ……………………………………………………………………………………43 3.6.1.8 Grate cooler ……………………………………………………………………………43 3.6.1.9 Clinker silo and yard …………………………………………………………………..43 3.6.1.10 Cement mill ……………………………………………………………………………..44 3.6.1.11 cement silo ………………………………………………………………………………44 3.6.1.12 packing plant …………………………………………………………………………….45 3.6.2 MONTH WISE PRODUCTION REPORT ………………………………………………….48 5 | P a g e Human Resource Practices in CHERAT CEMENT Co. Ltd 3.7 packing department …………………………………………………………………………………….49 3.7.1 Function of packing ………………………………………………………………………….49 3.7.2 Package Material ……………………………………………………………………………..50 3.7.3 Product’s Packaging ………………………………………………………………………….50 3.7.4 Types of packaging …………………………………………………………………………..50 3.8 MARKETING DEPARTMENT ………………………………………………………………………51 4P’s of marketing …………………………………………………………………………………………...51 3.8.1 Product ……………………………………………………………………………………….52 3.8.1.1 Brand of the product ……………………………………………………………………….52 3.8.1.2 Brand of Product ……………………………………………………………………………52 3.8.1.3 Component of product ………………………………………………………………………53 3.8.1.4 Raw material of the Product …………………………………………………………………53 3.8.1.5 Quality of Product ……………………………………………………………………………53 3.8.2 Pricing ….....................................................................................................................................54 3.8.2.1 Pricing Methods ……………………………………………………………………………...54 3.8.3 Place (Distribution) ……………………………………………………………………………………56 3.8.3.1 Segmentation ………………………………………………………………………………56 3.8.3.2 Channels of Distribution ……………………………………………………………………56 3.8.3.3 Transportation Facility ………………………………………………………………………58 3.8.4 Promotion ……………………………………………………………………………………………58 3.8.5 Promotion Activities of CCCL ………………………………………………………………………58 6 | P a g e Human Resource Practices in CHERAT CEMENT Co. Ltd A) Personal selling ………………………………………………………………………58 B) Sales promotion ………………………………………………………………………59 3.8.5.1 Sales Promotional Activities ……………………………………………………………………..59 3.8.4.3. Others Promotional Functions ……………………………………………………………………….59 A). Publicity ………………………………………………………………………………60 B). Public Relations ………………………………………………………………………60 C). Advertising …………………………………………………………………………...60 Chapter no 4 Human Resource Management Department 4.1 Recruiting process in CCC LTD ……………………………………………………………………...61 4.1.1 Advertisement ………………………………………………………………………………………61 4.1.2 Application Arrival ………………………………………………………………………………….61 4.1.3 Screening …………………………………………………………………………………………….61 4.1.4 Written Test. …………………………………………………………………………………………61 4.1.5 Interview ……………………………………………………………………………………………..61 4.1.6 Medical Checkup ……………………………………………………………………………………..61 4.1.6 Background Investigation. …………………………………………………………………………...61 4.1.7 Approval Letter ………………………………………………………………………………………61 4.1.8 Probation or Trail Period. ……………………………………………………………………………61 4.1.10 Confirmation Letter …………………………………………………………………………………..61 4.2 TRAINING AND DEVELOPMENT PROGRAMS IN CCC LTD ……………………………….66 4.2.1 Comprehensive Training. ……………………………………………………………66 4.2.2 Specialized Training …………………………………………………………………67 4.2.3 On the Job Training …………………………………………………………………..67 4.2.4 Seminars and Workshops …………………………………………………………….68 4.2.5 Off the Job Training/Courses ………………………………………………………...68 4.3 PERFOMANCE ARRRAISL ………………………………………………………………………68 7 | P a g e Human Resource Practices in CHERAT CEMENT Co. Ltd 4.2.3 Employee compensation and benefits ……………………………………………………………….68 4.2.4 Salary, Allowances and Loans ………………………………………………………………………69 4.2.5 Provident Fund ……………………………………………………………………………………….69 4.3 PROMOTION CRITERIA IN CCC LTD………………………………………………………………69 4.4 RESIGNATION, RETIREMENT AND DISMISSAL CRITERIA ……………………………………69 4.4.3 Resignation …………………………………………………………………………………………...70 4.4.4 Retirement ……………………………………………………………………………………………70 4.4.5 Dismissal ……………………………………………………………………………………………..71 Chapter no 5 SWOT ANALYSIS 5.1 Strength ……………………………………………………………………………………………….…72 5.1.1 Motivation ……………………………………………………………………………………...72 5.1.2 High standard …………………………………………………………………………………..73 5.1.2 Security ………………………………………………………………..…….73 5.1.3 Reduce turnover ………………………………………………….………….73 5.1.4 Benefit to the family …………………………………………………,……..73 5.1.5 Financial help …………………………………………………………….….73 5.1.6 ISO 9002 certified …………………………………………………………..73 5.1.7 Location ………………………………………………………………….…..73 5.1.9 Usage of own electricity and paper sack ……………………………………..74 5.1.10 best pricing strategy …………………………………………………………74 8 | P a g e Human Resource Practices in CHERAT CEMENT Co. Ltd 5.1.11 Export to Afghanistan ……………………………………………………….74 5.1.12 Best distribution channel ……………………………………………………..74 5.1.13 Development Marketing & sole producers ……………………………………74 5.1.14 High Educated Staff …………………………………………………………..74 5.1.15 Latest Technology ……………………………………………………………..75 5.1.16 Computerized Procedures and system ………………………………………….75 5.1.17 Raw material ……………………………………………………………………75 5.2 WEAKNESS …………………………………………………………………………..75 5.2.1 Time consuming ………………………………………………………….76 5.2.2 Delegation of authority …………………………………………………..76 5.2.3 Complicated process ………………………………………………………76 5.2.5 Low contribution rate …………………………………………………….76 5.2.6 Low Awareness …………………………………………………………...76 5.2.7 Advertisements ……………………………………………………………76 5.3 Opportunities ……………………………………………………………………………….76