GROUP DIRECTORY2O21 Mandarin Oriental’s acclaimed collection of luxury hotels awaits you. Perfectly located in the world’s most prestigious destinations, Mandarin Oriental welcomes you with legendary service and exquisite facilities. Wherever you travel, you will be greeted with 21st-century luxury that is steeped in the values of the Orient. CONTENTS Legendary Service 4 Design & Architecture 6 Innovative Dining 8 The Spas at Mandarin Oriental 10 The Residences at Mandarin Oriental 12 Asia-Pacific 14 Europe, Middle East & Africa 42 America 76 Fans of M.O. 90 Gift Card 92 Hotel Amenities 94 MANDARIN ORIENTAL DESTINATIONS Asia-Pacific Bangkok Beijing Guangzhou Hong Kong Jakarta Kuala Lumpur Macau Sanya Shanghai Singapore Taipei Tokyo Europe, Middle East and Africa America Abu Dhabi London Boston Barcelona Madrid Canouan Bodrum Marrakech Miami Doha Milan New York Dubai Munich Santiago Geneva Paris Washington DC Istanbul Prague Lake Como Riyadh LEGENDARY SERVICE Discreet, personalized service lies at the heart of everything we do. Delivering this promise are our dedicated colleagues, our most precious asset. They take pride in delighting our guests, meeting their every need and surpassing their expectations at all times. 4 5 DESIGN & ARCHITECTURE Reflecting a strong sense of place, our hotels offer a unique mix of 21st century luxury and Oriental charm. We work with some of the most respected architects and designers in the world to create a collection of stunning, individually-designed properties that are truly in harmony with their setting. 6 7 INNOVATIVE DINING Mandarin Oriental hotels are renowned for their innovative restaurants and bars. Our exceptional chefs include a host of internationally acclaimed epicures and local rising stars. More of our restaurants are featured in the Michelin Guide than any other hotel group in the world, reflecting our passion for gourmet food and innovative dining. 8 8 9 THE SPAS AT MANDARIN ORIENTAL Spa Philosophy The Spas at Mandarin Oriental are born out of a sincere understanding and passion for wellness, which we define as a way of life that focuses on physical, emotional and mental wellbeing. The Group is committed to delivering all aspects of wellness with integrity and honesty, providing inspiration for lifestyle change in an environment that delights all the senses. Guided by our Oriental heritage, but influenced by local cultures, the Group has created award- winning concepts with a unique sense of place in every location. Each Spa at Mandarin Oriental is individually designed to include the optimum combination of traditional holistic experiences, results-driven beauty treatments, and personalized fitness and wellness assessments. 10 11 THE RESIDENCES AT MANDARIN ORIENTAL Mandarin Oriental Hotel Group currently operates or has under development a growing collection of Residences in some of the world’s most desirable locations. The Residences offer a truly unique lifestyle with the best of both worlds: the comforts of a private home combined with the unsurpassed amenities and legendary service of Mandarin Oriental. 12 13 ASIA-PACIFIC Mandarin Oriental, Bangkok Mandarin Oriental Wangfujing, Beijing Mandarin Oriental, Guangzhou Mandarin Oriental, Hong Kong The Landmark Mandarin Oriental, Hong Kong Mandarin Oriental, Jakarta Mandarin Oriental, Kuala Lumpur Mandarin Oriental, Macau Mandarin Oriental, Sanya Mandarin Oriental Pudong, Shanghai Mandarin Oriental, Singapore Mandarin Oriental, Taipei Mandarin Oriental, Tokyo 14 15 Mandarin Oriental, Bangkok For nearly 145 years, discerning travellers have sought out this legendary hotel on the majestic Chao Phraya River. Following the largest renovation in its history, the hotel has once again taken its place as one of the greatest in the world. LOCATION • Riverside Terrace – nightly BBQ by the river • Idyllic setting on the banks of the Chao Phraya River, in • The Verandah – perfect choice for all-day dining the heart of the Creative District and close to The Grand • The Authors’ Lounge – the ultimate afternoon tea Palace, famous temples, flower market and Chinatown • The Bamboo Bar – award-winning mixology with live jazz • Private teakwood boats to IconSiam for shopping and MEETING FACILITIES BTS Skytrain for city centre access • Conference & banqueting facilities for up to 800 guests • Close to Airport Expressway • Business Centre with small meeting rooms GUEST ROOMS SPA • 271 luxurious guest rooms & 60 sumptuous suites, all with • Only Forbes five-star spa in Thailand river views • Award-winning Thai and Western treatments offered in the • Personal butler service for all guest rooms and suites luxurious surroundings of a Thai-style house RESTAURANTS AND BARS • Spa Studio offering results-driven treatments including • Le Normandie – Two-Michelin Stars French dining Bastien Gonzalez Pedi:Mani:Cures • The China House – Chinese flavours served in a LEISURE 1930s Shanghai setting • Fitness & Wellness Centre with state-of-the-art gym • Ciao Terrazza – Italian inspirations by the river • Muay Thai Boxing and Yoga Studios • Lord Jim’s – an icon famed for seafood and prime-cut meats • Daily complimentary yoga and fitness classes • Kinu by Takagi – refined Kaiseki dining • Outdoor tennis courts • Sala Rim Naam – traditional Thai with cultural show • Two outdoor swimming pools • Terrace Rim Naam – unique Thai cuisine riverside • The Oriental Thai Cooking School and Cultural Centre 48 Oriental Avenue, Bangkok 10500, Thailand 16 Telephone +66 (0) 2 659 9000 email: [email protected] mandarinoriental.com/bangkok 17 Mandarin Oriental Wangfujing, Beijing An intimate retreat in Beijing’s prime retail district, featuring a rooftop garden terrace overlooking the Forbidden City, two stylish restaurants, an elegant bar, and legendary Mandarin service. Exclusively, both the hotel and spa boast Five Star ratings by Forbes Travel Guide 2021. LOCATION • MO Bar – a sophisticated space with a sensational view • An enviable location on Wangfujing Street, the bustling for light bites and drinks commercial heart of Beijing MEETING FACILITIES • Comprising the top two floors of WF CENTRAL mall, a • Offering Mandarin’s signature Mindful Meetings concept premium luxury retail and lifestyle destination • State-of-the-art audio-visual presentation facilities • 15-minute walk to the Forbidden City and Tiananmen • 80 sqm of function space for private events and parties Square • World-class catering and service • 50- and 90-minute drives to Beijing Capital and Beijing Daxing International Airports SPA • Close to Beijing’s financial district • Signature Mandarin Oriental Spa – Five Star rated by GUEST ROOMS Forbes Travel Guide 2021 • Comprehensive range of holistic treatments and therapies • 73 spacious rooms and suites, all with large marble • Bespoke Wellness programmes bathrooms • Dedicated relaxation areas • Many rooms enjoy views of the Forbidden City or Tiananmen Square LEISURE • Contemporary décor by renowned design firm • 25-metre indoor lap pool with sky roof RESTAURANTS AND BARS • Fully-equipped Fitness Centre • Mandarin Grill + Bar – signature restaurant • Café Zi – a casual dining restaurant serving authentic Cantonese cuisine and dim sum No. 269 Wangfujing Street, 100006 Beijing, China 18 Telephone +86 (10) 8509 8888 email: [email protected] mandarinoriental.com/wangfujing 19 Mandarin Oriental, Guangzhou Boasting a stunning setting in one of the city’s most exciting neighbourhoods, with the most spacious accommodation in Guangzhou. Vast floor-to-ceiling windows provide dramatic views of the glittering skyline, while the sumptuous rooms and elegant suites epitomise modern Chinese comfort and luxury. LOCATION Restaurant, offering prime cuts, semi-buffet and • In Tianhe CBD, easy access to major business addresses Western classics and sites • Jin Bar – features over 42 different gins • Adjacent to TaiKoo Hui, Southern China’s premier mall • The Loft – bespoke whiskeys and cigars in an • Connected to Shipaiqiao metro station atmospheric bar • Five minutes from high-speed rail link to Hong Kong • The Taikoo Lounge – light fare and afternoon tea • 45 minutes from Guangzhou Baiyun International Airport • The Mandarin Cake Shop EETING ACILITIES GUEST ROOMS M F • 233 rooms and 30 suites, combining contemporary design • 710 sqm Grand Ballroom for up to 500 guests with lavish comforts • 216 sqm Tian He Room for up to 150 guests • All rooms feature large spa-inspired bathrooms and separate • Cutting-edge audio-visual capabilities dressing areas SPA • An elegant 240 sqm Presidential Suite • Five Star rated by Forbes Travel Guide 2018 - 2020 • 24 luxury serviced apartments including large two- and • Nine private treatment rooms, including two couples three-bedroom units suites and a VIP suite RESTAURANTS AND BARS • Treatments and therapies combining both traditional and • Jiang by Chef Fei – 2020 Guangzhou Michelin Guide Two modern techniques Michelin Stars Restaurant, offering some of the city’s finest LEISURE Cantonese cuisine • State-of-the-art Fitness Centre • Ebony – 2020 Guangzhou Michelin Guide Michelin Plate • 25-metre temperature-controlled outdoor swimming pool • Private sundeck and a tranquil yoga room 389 Tianhe Road, Tianhe District, Guangzhou 510620, China 20 Telephone +86 (20) 3808 8888 email: [email protected] mandarinoriental.com/guangzhou 21 Mandarin Oriental, Hong Kong For over 57 years, our iconic flagship hotel has delighted guests with its Oriental heritage, award-winning service, five-star comfort and impressive facilities.