IP IN SH ST ER IT D U A T E E L S A E 6 R 1 C A 20 I W SINCE V R AK E CIVIL S Copyright Leadership Institute Published by: Leadership Institute of Sarawak Civil Service Sdn. Bhd. KM 20, Jalan Kuching-Serian, Semenggok, 93250 Kuching, Sarawak Tel: 082-625 166 / 625 266 Fax: 082-625 766 / 625 966 Email: [email protected] Website: http://www.leadinstitute.com.my 2016 ALL RIGHTS RESERVED. © Leadership Institute of Sarawak Civil Service Sdn. Bhd. First Published: December 2016 No part of this publication may be reproduced or transmitted in any form by any means: electronic, mechanical, photocopying, recording or otherwise without permission of the Publisher. This book was published based on information and data available at the time of printing. Leadership Institute of Sarawak Civil Service ISBN 978-967-12644-1-6 Printed by Lee Ming Press Sdn. Bhd., Kuching Copyright Leadership Institute LEADERSHIP INSTITUTE An effcient and effective public service is essential to support the various State transformation initiatives. The State is committed to transform the public service by becoming more rakyat-centric, enhancing the productivity through a talented work force and effciency in systems and processes. YAB Datuk Patinggi Tan Sri (Dr) Haji Adenan Bin Haji Satem Chief Minister of Sarawak 21 November 2016 Copyright Leadership Institute LEADERSHIP INSTITUTE TABLE OF CONTENTS Copyright Leadership Institute LEADERSHIP INSTITUTE Chapter 4: Core Programmes and Services 02 Foreword by the Chief Minister • High Performance Leadership (HPL) 40 Programmes • Competency for Career Development (CFCD) Message by the Chairman Programmes 03 • Assessment Centre • An Eco-friendly Infrastructure • The Institute City Campus (ICC) 04 Preface by the Executive Director Board of Directors Chapter 5: Strategic Partnerships 05 • Partners of the Institutes 58 • Partner Profles 06 Panel of Advisors Chapter 1: The Institute Journey • A New Beginning Chapter 6: Signifcant Milestones 08 • Linkages to SCS 10-20 Action Plan • The Parliamentary Discourse • SCS Transformation 72 • The HPL Programme Launch • Future Trends and Challenges in • Executive Leadership Talk by Prof. Dave Leadership Development Ulrich • High Performance Team (HPT) Retreat 2016 • CAPAM Award • Performance Management Seminar for Chapter 2: Charting New Directions ADUNS 18 • Vision • Paving a Brighter Future for Sarawak • Mission • Leadership Institute Logo • Objectives of the Leadership Institute • Corporate Structure 89 Acknowledgements Chapter 3: The Institute’s Scorecard 28 • Corporate Values • Strategic Themes • Strategic Maps Copyright• Initiatives Leadership Institute LEADERSHIP INSTITUTE YAB Datuk Patinggi Tan Sri (Dr) Haji Adenan Bin Haji Satem Copyright Leadership Institute 1 LEADERSHIP INSTITUTE Foreword BY the CHIEF MINISTER OF SARAWAK YAB dATUK PATINGGI TAN SRI (dr) HAJI ADENAN BIN HAJI SATEM It gives me great pleasure to say a few words in this inaugural In this respect the reorganisation of Centre for Modern publication of Leadership Institute of Sarawak Civil Service. Management to become Leadership Institute of Sarawak I have been associated with Centre for Modern Management Civil Service is a step in the right direction in building and now rebranded as the Leadership Institute for a long time current and future leaders to serve the needs of the State. in my capacity as Chairman of Yayasan Sarawak, its holding The Institute is now entrusted to conduct training for company. As such I am excited to see the development of this State civil servants in leadership, competency and technical institution into a world-class training institution with a state-of- training in consonance with the needs of the State the-art campus to be located in Rampangi in a couple of years’ Government. time. This is indeed a far cry from the days when training for state civil servants was managed by the Secretariat, now known Let me conclude by congratulating the people involved in as the Chief Minister’s Department. this publication, especially the State Secretary and his team. The commitment and hard work put in by the publication The training scenario in the Sarawak Civil Service has expanded team are also to be acknowledged and lauded. greatly from a mere function of skills training at the workplace to one that embraces the development of competent leaders for Finally, let me wish the Leadership Institute a bright and the service. Developing competent and effective leadership is sessl tre n ts eneaor to lfll te son o te te rt a orar toars lflln te oetes o te civil service to develop world-class civil servants in Sarawak. State transformation agenda. The challenges we face in today’s world demand that civil servants play a more important and key role in helping the country to grow and meet the expectation of the rakyat. Therefore, the government is entrusted by the rakyat to carry out its mandate and responsibility to ensure that these eetatons are lflle an seres elere as eete Copyright Leadership Institute 2 LEADERSHIP INSTITUTE MESSAGE by the STATE SECRETARY OF SARAWAK YB TAN SRI DATUK AMAR HAJI MOHAMAD MORSHIDI BIN ABDUL GHANI I am pleased to be given this opportunity to write down a few both the global and national economies. It is therefore words in this inaugural publication. I have been deeply involved essential for the State Civil Service to develop leaders in the Leadership Institute for quite some time, initially as a Board for the next phase of development who can provide Member and subsequently as Chairman, of Centre for Modern leadership of the highest calibre and who can take full Management, the predecessor of the Leadership Institute. charge. The timely setting up of the Institute is an important drive of our They must have the initiative and sense of responsibility transformation initiative in the Sarawak Civil Service to propel the to take control of the situation and do what is necessary training of civil servants in the State to a greater height on par with to resolve the issues and problems on their own. In this global standards and trends. way, these leaders can make things happen instead of waiting for things to happen before taking action. Consistent with this objective, the Leadership Institute has been realigned fully to play the vital role as the sole training agency of To conclude, I would like to congratulate the production the State Civil Service. Towards this end, the planning and priority team under the Deputy State Secretary (Performance and for all Civil Service training programmes are now strategised Service Delivery Transformation), for their commitment centrally by the Chief Minister’s Department in accordance with and hard work in coming up with a publication of high the needs of the State. quality and value. One of the key thrusts towards achieving world a class standard Finally, I would like to wish the Leadership Institute a is the capacity building of our civil servants to deliver excellent bright and successful future in the years ahead. performance through high performance leadership and teamwork. This task has become more challenging with the uncertainties in Copyright Leadership Institute 3 LEADERSHIP INSTITUTE preface by the executive director yBhg datu dr.sabariah putit It is indeed a pleasant honour for me to write a message for this service to gain exposure and understanding on the latest Leadership Institute publication. This inaugural issue is a very global trends in training, education and learning. It is a never praiseworthy project for the Institute to undertake towards ending journey of learning, relearning and unlearning. promoting its image and brand as a transformed organisation. To all heads of departments and agencies, thank you all for As the Executive Director of this Institute, I am greatly pleased playing a vital role in supporting our High Leadership and that a work of this nature has been produced for posterity and other training programmes and for your active participation future reference to add on to our body of knowledge on civil in their activities. To quote Dave Ulrich “Being an effective service training and development.. leader is enormously complex. It requires vision to see the future, dedication to make things happen, sensitivity to people The transformation to a new organisation is induced o are r at tes an ersonal onfene tot by the changing times and the volatile trends in human arrogance”. capital development, training and education. Under the Transformation Plan of the Sarawak Civil Service, commonly Special mention of thanks to YAB Chief Minister and YB known as SCS 2010-2020 Action Plan, greater emphasis is State Secretary for their continuous support and contribution given to talent management, high performing leadership and to this publication and our other activities. strategic competencies of the workforce. Hence, training has to be targeted to those areas of competencies to enable In conclusion, I would like to convey my deep appreciation the workforce to be on par with world class standards and to the dedicated team responsible for the production of this produce leaders of global standing. document. At the same time, to wish the Leadership Institute many productive and bright years ahead in the coming years. In line with this objective, a number of High performance Leadership (HPL) programmes have been planned and leenteCopyright as elerate trann or senor Leadershipofers n te Institute 4 LEADERSHIP INSTITUTE Board of Directors Seated (left to right): Datu Haji Ismawi Haji Ismuni, Tan Sri Datuk Amar Haji