z/OS Version 2 Release 3 IBM Knowledge Center for z/OS Configuration and User Guide IBM SC27-6805-30 Note Before using this information and the product it supports, read the information in “Notices” on page 39. This edition applies to Version 2 Release 3 of z/OS (5650-ZOS) and to all subsequent releases and modifications until otherwise indicated in new editions. Last updated: 2020-05-25 © Copyright International Business Machines Corporation 2015, 2017. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Contents About this document..............................................................................................v Where to find more information...................................................................................................................v How to send your comments to IBM......................................................................vii If you have a technical problem.................................................................................................................vii Chapter 1. Overview of Knowledge Center for z/OS................................................ 1 What's new in Knowledge Center for z/OS V2R3?...................................................................................... 1 Software delivery options for Knowledge Center for z/OS......................................................................... 2 Software prerequisites.................................................................................................................................2 What setup is needed for Knowledge Center for z/OS?..............................................................................3 Receiving service updates for Knowledge Center for z/OS........................................................................ 3 Chapter 2. Configuring Knowledge Center for z/OS.................................................5 The configuration process........................................................................................................................... 5 Creating space for runtime, data, and logging............................................................................................ 5 Creating mount point directories........................................................................................................... 5 Creating and mounting the runtime, data and log filesystems............................................................. 6 Adding ipl-time mount commands for the newly created filesystems.................................................6 Configuring initial setup............................................................................................................................... 6 Configuring RACF....................................................................................................................................6 Creating target subdirectories............................................................................................................... 7 Copying Knowledge Center configuration files......................................................................................7 Verifying the installation.........................................................................................................................8 Configuring the Knowledge Center server started task to run with system IPL...................................9 Configuring additional setup and default overrides....................................................................................9 SSL Support and KC4z ........................................................................................................................... 9 Connecting additional administrator users to the HKCADMIN group..................................................13 Configuration files reference................................................................................................................13 Chapter 3. Managing product documentation content in Knowledge Center for z/OS................................................................................................................17 Configuring content locations....................................................................................................................18 Managing Space in the Content Location..................................................................................................18 Managing IBM KC4z packaged content manually.................................................................................... 19 z/OS Documentation in PDF format.....................................................................................................20 z/OS Documentation Translated to Japanese.....................................................................................20 z/OS Japanese Documentation in PDF format.................................................................................... 20 Command Line Interface Option to copy KC4z content........................................................................... 21 Using receive.sh to acquire content.................................................................................................... 21 z/OS content and PDF files...................................................................................................................22 z/OSMF Workflow Option to copy KC4z content ......................................................................................22 Setting up the z/OSMF workflow .........................................................................................................23 Using the z/OSMF workflow ................................................................................................................ 24 Accessing z/OS PDF files with Knowledge Center for z/OS ..................................................................... 27 Content examples......................................................................................................................................28 Sharing content within a sysplex...............................................................................................................29 Chapter 4. Using Knowledge Center..................................................................... 31 iii Finding information by searching Knowledge Center...............................................................................31 Narrowing search results by selecting products...................................................................................... 32 Refining search results by specifying category attributes........................................................................32 Browsing content.......................................................................................................................................32 Viewing content in your own language......................................................................................................33 Chapter 5. Configuring and Using the LookAt Function of Knowledge Center for z/OS................................................................................................................35 Configuring the LookAt Function............................................................................................................... 35 Using the End User Component of the LookAt Function.......................................................................... 35 Using the RESTful API Component of the LookAt Function..................................................................... 35 Chapter 6. When things go horribly wrong............................................................ 37 When KC4z Runs but does not display or search as expected.................................................................37 Sending diagnostic data to to IBM support...............................................................................................37 Notices................................................................................................................39 Terms and conditions for product documentation................................................................................... 40 IBM Online Privacy Statement.................................................................................................................. 41 Policy for unsupported hardware..............................................................................................................41 Minimum supported hardware.................................................................................................................. 42 Trademarks................................................................................................................................................ 42 Glossary of terms and abbreviations.................................................................... 43 Index.................................................................................................................. 47 iv About this document This document provides information for configuring IBM® Knowledge Center for z/OS®. It also provides information related to using IBM Knowledge Center for z/OS. Where to find more information For an overview of the information associated with z/OS, see z/OS Information Roadmap. IBM z/OS Basic Skills Education IBM z/OS Basic Skills Education is a web-based information resource intended to help users learn the basic concepts of