The Report is printed on environmental friendly recycled paper CRRC Corporation Limited (CRRC) 2020 CRRC Corporation Limited (CRRC) Social Responsibility Report Connecting the World through Better Mobility 2020 Social Responsibility Report Address: No. 16-5 West 4th Ring Middle Road, Haidian District, Beijing, China Contact: CRRC Corporation Limited (CRRC) Tel: +86-010-5186 2188 Fax: +86-010-6398 4785 About the Report Contents As the sixth annual Social Responsibility Report released since the establishment of CRRC Corporation Limited (hereinafter referred to as “China Feature I. Fulfilling our mission by aiming 3 CRRC”, “CRRC”, “the Company” and “We”), this Report accurately reflects China CRRC and its subordinate enterprises’ economic, social and for grand goals Bringing Together Talents and environmental responsibilities aiming to achieve high-quality and sustainable development. Promoting Career Development 49 Feature II. Joining Hands in the Fight 7 The reporting period of this Report is from January 1, 2020 to December 31, 2020. All data hereunder has been sourced from the Company’s against COVID-19 Safeguarding the legitimate rights and 51 official documents, statistical reports and financial reports, as well as social responsibility performance information collected, summarized and Message from the Chairman 13 interests of employees reviewed by the Company. Unless otherwise indicated, the currency in this Report is RMB. About Us 15 Cultivating vigorous teams 52 The Report has been prepared under the Guidelines for State-owned Enterprises Directly under the Central Government on Fulfilling Social Social responsibility management 19 Focusing on health and safety 54 Responsibilities and Guidelines for State-owned Enterprises on Better Fulfilling Social Responsibilities issued by the State-owned Assets Supervision and Administration Commission (SASAC), the Environmental, Social and Governance Reporting Guide issued by the Hong Kong Care for physical and mental health of 56 Stock Exchange, the Guidelines on Listed Companies’ Environmental Information Disclosure and the Guidelines on Compiling Corporate employees Social Responsibility Report issued by the Shanghai Stock Exchange, the Guidelines on Corporate Social Responsibility Reporting for Chinese Value Creation and Quality Enterprises (CASS-CSR4.0) issued by the Chinese Academy of Social Sciences, the GRI Standards issued by the Global Sustainability Standards Assurance 23 Board (GSSB), the Guidance on Social Responsibility (ISO 26000:2010) issued by the International Organization for Standardization and the UN Care Welfare of Society and Sustainable Development Goals (SDGs). Practicing the strategy of building national 25 Improving People’s Livelihood 57 You can find this Report in PDF and more information pertaining to corporate social responsibilities on the “Social Responsibility” page of the strength in transportation CRRC Portal (Website: http://www.crrcgc.cc). Serving global connectivity 30 Winning the battle against poverty 59 Pursuing excellent product quality 31 Supporting community development 63 Providing high-quality service throughout 32 Implementing “five localizations” model 65 the whole process Our contact information Regulatory Compliance and Address: No. 16-5 West 4th Ring Middle Road, Haidian District, Beijing, China An Industrial Powerhouse Led Synergistic Development 67 Contact: CRRC Corporation Limited (CRRC) by Innovation and Intelligence 33 Enhancing corporate governance 69 Tel: +86-010-5186 2188 Promoting scientific and technological 35 Transparent operations conducted in 69 Fax: +86-010-6398 4785 innovation compliance with regulations Building smart CRRC 37 Promoting management innovation 71 Developing smart products 38 Promoting win-win cooperation 72 Developing emerging industries 39 Outlook 2020 74 Guide Index 75 Green and Low Carbon for Feedback from Readers 77 Environmental Protection 41 Strengthening environmental management 43 Responding to climate change 44 Carrying out green operations 45 3 CRRC Corporation Limited Social Responsibility Report 2020 4 Responsibilty Features Fulfilling our mission by aiming for grand goals In 2015, CNR and CSR merged into CRRC Corporation Limited following the principle of “future-oriented merging on an equal footing after Technological capabilities have going through standardized procedures”. CRRC has become the world’s largest supplier of rail transit equipment, reshaping the world’s rail improved across the board transit equipment industry. In the past five years, CPC General Secretary Xi Jinping has inspected CRRC three times. His instructions and expectations have inspired Insisting on self-reliance and independence in us to forge ahead. Bearing in mind his words, we adhere to the goal of seeking development as our first priority, strive to fulfill the technological development, we have grown from National-level responsibility of “serving our country by developing industry”, make every effort to rapidly develop into a large size world-leading rail transit a follower to a leader in this regard. CRRC has 12 R&D institution equipment supplier with the most complete product lines and cutting-edge technologies. national-level R&D institutions and 18 overseas 12 R&D centers. In the past five years, we have Issued issued a total of 48 international standards, 143 Overseas R&D international Becoming a role model The new CRRC has not only inherited the century-old legacy of China’s rail transit equipment national standards, and 243 industry standards, centers standards manufacturing, but also carried the dream of enabling China’s high-speed trains to go global. The and held 11,000 authorized patents; obtained 11 18 48 through hard work th “13 Five-year Plan period” was the first five years of CRRC after its merge in 2015. In the past five national science and technology awards, including th National Industry Authorized during the “13 Five- years, we have forged ahead and become a model company that implements new development 9 gold awards of the China Patent Award, 5 silver standards standards patents year Plan” period philosophy, fulfills corporate social responsibilities, and builds a world-renowned brand image. awards, and 63 awards of excellence. We have 143 243 11,000 comprehensively promoted the implementation of major scientific and technological research projects, We have always adhered to the direction of market-oriented reforms, adapting to changes and National science Gold awards Our reforms have paid successfully developed standardized and serialized and technology of the China off in an all-round way opening up new horizons through reforms. CRRC was established through merge, the first case rail transit equipment products, and accelerated awards Patent Award of the merge of an A-share company and an H-share company. We have enhanced the top-level equipment upgrades. A lot of major scientific and 11 9 policy design in the reform, formulated and implemented the “1+20” programmatic document, and technological innovations have emerged, including Silver awards made breakthroughs in the “double-hundred action”, “mixed-ownership reform” and “scientific “Fuxing” bullet trains, 600 kph maglev trains, urban of the China and technological SOE reform”, becoming the pioneer of comprehensive reform in multiple fields. rail transit vehicles, and core systems. General Patent Award The disposal of zombie enterprises and reduction of levels of management have achieved the Secretary Xi Jinping praised CRRC that “the 5 expected goal, and major reform measures such as business integration have been implemented Fuxing high-speed train has taken a crucial step in with success. The special actions for the three systematic reforms have been deepened and developing from a follower to a leader.” substantiated, and remarkable progress has been made in reversing the tendency of the headquarters developing with the traits of government agency. 5 CRRC Corporation Limited Social Responsibility Report 2020 6 Railway equipment business Urban rail transit and urban infrastructure business New industry business Modern service International business The industrial landscape We have strengthened strategic leadership, focused on the main businesses, further developed our Aiming higher during The world today is undergoing major changes unseen in a century. We will size up the situation, five major businesses, and expanded our product lines, making sustained efforts to meet and guide has been upgraded in an th identify and adapt to changes, and forge new opportunities amid crises. Going forward, CRRC the diversified market demand. In the past five years, the Company has newly built EMUs, electric the “14 Five-year Plan” will shoulder new missions, seize new opportunities, plan for new development, address new all-round way locomotives, diesel locomotives, passenger trains and freight trains, which has helped drive the challenges, and demonstrate new achievements: modernization of China’s rail transit equipment; our share in the growing market of domestic urban period rail transit has reached 97%, gradually opening up the whole rail transit equipment market; in terms of emerging industries, the Company has a complete industry chain in wind power equipment, with the newly installed wind power equipment ranking among the top six in the country, the wind turbine motor ranking the first, the wind turbine blades becoming the second, enjoying considerable th advantages in core components; we made the world’s first trackless Autonomous