PRODUCT GUIDE VirusScan Enterprise VERSION 7.0 COPYRIGHT © 2003 Networks Associates Technology, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of Networks Associates Technology, Inc., or its suppliers or affiliate companies. To obtain this permission, write to the attention of the Network Associates legal department at: 3965 Freedom Circle, Santa Clara, California 95054, or call +1-972-308-9960. TRADEMARK ATTRIBUTIONS Active Firewall, Active Security, Active Security (in Katakana), ActiveHelp, ActiveShield, AntiVirus Anyware and design, Bomb Shelter, Certified Network Expert, Clean-Up, CleanUp Wizard, CNX, CNX Certification Certified Network Expert and design, Design (stylized N), Disk Minder, Distributed Sniffer System, Distributed Sniffer System (in Katakana), Dr Solomon’s, Dr Solomon’s label, Enterprise SecureCast, Enterprise SecureCast (in Katakana), Event Orchestrator, EZ SetUp, First Aid, ForceField, GMT, GroupShield, GroupShield (in Katakana), Guard Dog, HelpDesk, HomeGuard, Hunter, LANGuru, LANGuru (in Katakana), M and design, Magic Solutions, Magic Solutions (in Katakana), Magic University, MagicSpy, MagicTree, McAfee, McAfee (in Katakana), McAfee and design, McAfee.com, MultiMedia Cloaking, Net Tools, Net Tools (in Katakana), NetCrypto, NetScan, NetShield, NetStalker, Network Associates, NetXray, NotesGuard, Nuts & Bolts, Oil Change, PC Medic, PCNotary, PrimeSupport, Recoverkey, Recoverkey – International, Registry Wizard, ReportMagic, Router PM, Safe & Sound, SalesMagic, SecureCast, Service Level Manager, ServiceMagic, SmartDesk, Sniffer, Sniffer (in Hangul), Stalker, SupportMagic, TIS, TMEG, Total Network Security, Total Network Visibility, Total Network Visibility (in Katakana), Total Service Desk, Total Virus Defense, Trusted Mail, UnInstaller, Virex, Virus Forum, ViruScan, VirusScan, WebScan, WebShield, WebShield (in Katakana), WebSniffer, WebStalker, WebWall, Who’s Watching Your Network, WinGauge, Your E-Business Defender, ZAC 2000, Zip Manager are registered trademarks of Network Associates, Inc. and/or its affiliates in the US and/or other countries. All other registered and unregistered trademarks in this document are the sole property of their respective owners. This product includes or may include software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/) This product includes or may include cryptographic software written by Eric Young. ([email protected]) LICENSE AGREEMENT NOTICE TO ALL USERS: CAREFULLY READ THE APPROPRIATE LEGAL AGREEMENT CORRESPONDING TO THE LICENSE YOU PURCHASED, WHICH SETS FORTH THE GENERAL TERMS AND CONDITIONS FOR THE USE OF THE LICENSED SOFTWARE. IF YOU DO NOT KNOW WHICH TYPE OF LICENSE YOU HAVE ACQUIRED, PLEASE CONSULT THE SALES AND OTHER RELATED LICENSE GRANT OR PURCHASE ORDER DOCUMENTS THAT ACCOMPANIES YOUR SOFTWARE PACKAGING OR THAT YOU HAVE RECEIVED SEPARATELY AS PART OF THE PURCHASE (AS A BOOKLET, A FILE ON THE PRODUCT CD, OR A FILE AVAILABLE ON THE WEB SITE FROM WHICH YOU DOWNLOADED THE SOFTWARE PACKAGE). 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Issued FEBRUARY 2003 / VirusScan® Enterprise software version 7.0 Contents Preface . 9 Audience . 9 Getting more information . 10 Contacting McAfee and Network Associates . 12 1 About VirusScan Enterprise . 13 What’s new in this release . 14 Product features . 15 2 Getting Started . 17 Orientation to the user interface . 18 Start menu . 18 VirusScan Console . 19 Menu bar . 20 Task menu . 20 Edit menu . 21 View menu . 21 Tools menu . 21 Help menu . 21 Toolbar . 22 Task list . 22 Status bar . 23 Right-click menus . 23 Right-click menus from the Console . 23 Right-click scan . 24 System tray . 25 Right-click scan from the system tray . 25 Command line . 26 Setting user interface options . 26 Display options . 26 Password options . 28 Unlocking and locking the user interface . 30 Product Guide iii Contents Setting up scanning operations . 31 On-access scanning vs. on-demand scanning . 31 Scanning automatically . 32 Scanning periodically, selectively, or on schedule . 33 Virus Information Library . 34 Submitting a virus sample . 34 Setting up remote administration . 35 3 On-Access Scanning . 37 Configuring the on-access scanner . 38 On-Access Scan Properties . 38 General Settings . 42 General properties . 42 Message properties . 44 Report properties . 46 Default Processes, Low-Risk Processes, and High-Risk Processes . 48 Process properties . 48 Process properties for Default Processes . 48 Process properties for Low-Risk or High-Risk Processes . 50 Detection properties . 52 Adding file type extensions . 55 Adding user-specified file type extensions . 56 Excluding files, folders, and drives . 58 Advanced properties . 60 Action properties . 63 Viewing scan results . 67 Viewing scan statistics . 67 Viewing the activity log . 68 Responding to virus detections . 68 Receiving notification of virus detections . 69 Viewing on-access scan messages . 70 Taking action on virus detections . 71 4 On-Demand Scanning . 73 Creating on-demand tasks . 74 Creating tasks from the start menu or system tray . 74 Creating tasks from the Console . 76 Configuring on-demand tasks . ..