Using Novell Solutions to Provide Integration with Citrix Products w w w . n o v e l l . c o m October 25, 2005 Legal Notices Novell, Inc. makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. Further, Novell, Inc. makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes. Any products or technical information provided under this Agreement may be subject to U.S. export controls and the trade laws of other countries. You agree to comply with all export control regulations and to obtain any required licenses or classification to export, re-export, or import deliverables. You agree not to export or re-export to entities on the current U.S. export exclusion lists or to any embargoed or terrorist countries as specified in the U.S. export laws. You agree to not use deliverables for prohibited nuclear, missile, or chemical biological weaponry end uses. Please refer to www.novell.com/info/exports/ for more information on exporting Novell software. Novell assumes no responsibility for your failure to obtain any necessary export approvals. Copyright © 2005 Novell, Inc. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express written consent of the publisher. Novell, Inc. has intellectual property rights relating to technology embodied in the product that is described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the U.S. patents listed at http://www.novell.com/company/legal/patents/ and one or more additional patents or pending patent applications in the U.S. and in other countries. Table of Contents Executive Summary............................................................................................................. 1 Aims of the Integrated Solution...........................................................................................1 Software Requirements........................................................................................................2 Introduction to ZENworks................................................................................................... 3 ZENworks for Desktops 4.01..........................................................................................3 Novell ZENworks 6.5 Desktop Management Support Pack 1b......................................3 Novell ZENworks 7 Desktop Management.................................................................... 3 Overview of the Installation Process...............................................................................5 Should I use Active Directory/NT Domain or Workgroup?........................................... 5 Installation of the Server Operating System....................................................................5 Windows 2000 Specifics............................................................................................ 6 General Installation Considerations............................................................................6 Installation of the Novell Client......................................................................................7 Novell Client Overview..............................................................................................7 Installation Processes..................................................................................................7 Post Installation Client Configuration...................................................................... 11 Disable NMAS Authentication............................................................................11 Changes to the Default Location Profile..............................................................12 SLP Configuration............................................................................................... 14 DNS Configuration..............................................................................................15 NetIdentity Agent.................................................................................................15 Microsoft DFS Related Issues............................................................................. 15 Network Provider Order...................................................................................... 16 Contextless Login Configuration.........................................................................16 Optional Additional Configuration......................................................................17 Optimize the Redirectors on the PC................................................................17 Verify Duplex Settings ...................................................................................17 Tweak NetBIOS Settings ............................................................................... 17 Windows 2000 OS Registry Tweaks .......................................................................19 Disable Remote Computer Task Scheduler ............................................................20 Tweak the Novell Name Resolution Timeout.......................................................... 20 Disable Unused Protocol Search Methods............................................................... 21 Configuring Workstation Only Behavior................................................................. 21 Installation of the ZENworks 7 Desktop Management Agent...................................... 23 Introduction to ZENworks Desktop Management....................................................23 Installation of the Agent........................................................................................... 23 Installation of the ZENworks Desktop Management Agent After Citrix MetaFrame Presentation Server...................................................................................................26 Installation of the Novell iPrint Agent.......................................................................... 26 Overview of iPrint.................................................................................................... 26 Installation of the iPrint Agent................................................................................. 26 What Is UPHClean?................................................................................................. 28 How UPHClean Works............................................................................................ 29 Installation................................................................................................................ 29 Configuration of ZENworks 7 Desktop Management Policies.....................................29 Introduction.............................................................................................................. 29 Scope of the Problem................................................................................................29 ZENworks 7 Desktop Management Policies............................................................29 Dynamic Local User Policy................................................................................. 30 The Case of the Missing Terminal Server Policy Package in ZENworks 7 Desktop Management ........................................................................................ 31 Windows 2000 Terminal Server Policy...............................................................31 Windows 2003 and the Configuration of the Terminal Server Home Directory and Profile Directory............................................................................................33 Introduction.....................................................................................................33 Implementation by Group Policy ........................................................................34 Setting the Profile Directory Without the Use of Group Policies on Windows 2000/2003............................................................................................................ 34 Introduction.............................................................................................................. 36 Citrix Management Console Configuration............................................................. 36 Introduction................................................................................................................... 38 Launching Citrix Published Applications from ZENworks 7 Desktop Management Application Objects.......................................................................................................38 Introduction.............................................................................................................. 38 Implementation.........................................................................................................38 Caveats....................................................................................................................