EVENT GUIDE 28th Annual NTDA Convention October 3–5, 2018 Colorado Springs, CO NETWORK LEARN SEE NEW PRODUCTS EXPLORE Event Guide Sponsor Schedule-at-a-Glance See NTDA Convention App for any Location Changes Wednesday, Oct. 3, 2018 12:30 p.m.–5:00 p.m. Registration Open — Broadmoor Hall B Registration Desk Area Cele brating 50 years of BONUS SESSIONS —1:00 p.m.–2:00 p.m. & 2:15 p.m.–3:15 p.m. • Succession Planning & Exit Strategies — Broadmoor Hall E • Leading by Example — Safety as a Core Value — Broadmoor Hall F • Developing the Right IT Strategy for Your Dealership — AMERICAN Astor/Larkspur/Columbine (on 2nd Floor of Broadmoor Hall) 5:00 p.m.–6:00 p.m. First-time Attendee & Sponsor Thank You Reception (Invitation Only) — West Tower Lobby MADE 6:00 p.m.–10:00 p.m. Rocky Mountain Reception — West Tower Lawn Thursday, Oct. 4, 2018 6:45 a.m.–12:00 p.m. Registration Open — Broadmoor Hall B Registration Desk Area 6:45 a.m.–8:00 a.m. Breakfast (Spouses/Guests Welcome) — Broadmoor Hall Foyer 8:00 a.m.–12:40 p.m. General Sessions & Keynote Presentation — Broadmoor Hall B See Pages 28–37 for Complete Session Descriptions 1:00 p.m.–4:00 p.m. Optional Activity — Outdoor Infinity Pool Cabanas EXHIBITION & STROLLING LUNCHEON — 12:40 p.m.–3:00 p.m. — Broadmoor Halls ACD CONCURRENT SESSIONS — 2:15 p.m.–3:00 p.m. & 3:15 p.m.–4:00 p.m. As we celebrate our 50th Anniversary, we • Winning the Talent Wars — Broadmoor Hall E would like to thank all of our loyal dealers. • CARB and GHG Phase 2 Rules Update — Broadmoor Hall F Look no further than East for trailers with the ideal balance of • FET Common Mistakes, IRS Exam Best Practices & Year-end Tax Tips — strength and weight that deliver optimum payload and long life. Astor/Larkspur/Columbine (on 2nd Floor of Broadmoor Hall) We have flatbed, drop deck, dump and refuse trailer models to meet your customers’ needs. A customer who buys an East Trailer is a customer for life. Friday, Oct. 5, 2018 6:45 a.m.–8:00 a.m. Breakfast for Golf Tournament Participants* — West Tower Lawn 8:30 a.m.–1:30 p.m. Golf Tournament* — Broadmoor East & West Courses 8:30 a.m.–11:30 p.m. Morning Foothills Jeep Tour* — Departs Outside Broadmoor South 1:30 p.m.–3:00 p.m. Golf Tournament Luncheon* — West Tower Lawn 12:00 p.m.–4:00 p.m. Indoor Shooting Range* — Departs Outside Broadmoor South 1:00 p.m.–4:00 p.m. Afternoon Foothills Jeep Tour* — Departs Outside Broadmoor South 6:30 p.m.–7:30 p.m. Cocktail Reception — International Center Foyer & Pavilion EastMfg.com • 844-694-7864 7:30 p.m.–10:30 p.m. 28th Annual Awards Dinner — International Center *Pre-registration, pre-payment and ticket required. 3 SHOPS & GALLERIES: A. The Accidental Tourist Travel & Book Shop Map Sponsored by: B. The Broadmoor Children’s Shop C. The Broadmoor Pet Boutique D. The Cosmetic Shop at Wednesday, Oct. 3 The Broadmoor Rocky Mountain Reception E. The Great Republic 6:00 p.m.–10:00 p.m. F. The Boutique at The Broadmoor G. Yarid’s Shoes H. The Broadmoor Western and Wildlife Gallery I. The Broadmoor Jewelry Co J. Cheyenne Gourmet K. Espresso News L. Signature Shop M. Luma N. Gibson’s Gem and Mineral Gallery O. The Broadmoor Gallery P. Rutledge’s at The Broadmoor Q. The Broadmoor Base Camp R. Fitness Shop S. Golf Pro Shop T. Salon Shop U. Spa Shop V. Tennis Pro Shop W. The Broadmoor Shop Friday, Oct. 5 Friday, Oct. 5 Golf Tournament ALL OPTIONAL ACTIVITIES Jeep Wednesday, Oct. 3 NTDA Registration Desk 8:30 a.m.–3:00 p.m. & Shooting Range Pickup and Drop Off Location 12:30 p.m.–5:30 p.m. BROADMOOR SOUTH PARKING LOT Thursday, Oct. 4 NTDA Registration Desk 6:45 a.m.–Noon Breakfast 6:45 a.m.–8:00 a.m. General Session, Keynote Speaker & Exhibition, Concurrent Sessions Friday, Oct. 5 8:05 a.m.–4:00 p.m. Cocktail Reception 6:30 p.m.–7:30 p.m. Awards Dinner 7:30 p.m.–10:30 p.m. RESTAURANTS: CONFERENCE ROOMS: 1. La Taverne 6. Summit 11. PLAY at The Broadmoor 1. Broadmoor West 5. Cheyenne Lodge 9. The Fish House 2. The Hotel Bar 7. Penrose Room 12. 1858 2. Broadmoor Main 6. Broadmoor Hall 10. The Broadmoor Estate House 3. Lake Terrace Dining Room 8. Golf Club Dining Room & Grill 13. Pool Bar & Grill 3. Broadmoor South 7. International Center 4. Espresso News 9. Natural Epicurean 4. Broadmoor Golf Club 8. Colorado Hall 5. Golden Bee 10. Ristorante del Lago & Bar Thursday, Oct. 4, 2018 Broadmoor Hall 8:00 a.m.–3:00 p.m. Thursday Breakfast, General Session, Keynote Address, Exhibition & Strolling Luncheon General Session & Enter Keynote Address Registration Desk Registration Enter Exhibition & Enter Strolling Luncheon Wednesday, Oct. 3, 2018 Broadmoor Hall, 1:00 p.m.–2:00 p.m. and 2:15 p.m.–3:15 p.m. Concurrent Sessions in E and F (Astor/Larkspur/Columbine located on Broadmoor second floor Hall Friday, Oct. 5, 2018 Room C International Center 6:30 p.m.–10:30 p.m. Cocktail Reception & Awards Dinner Enter Enter Enter Room D Cocktail Reception 6:30 p.m.–7:30 p.m. Enter Registration Desk Registration Enter Room E Stage Enter Awards Dinner 7:30 p.m.–10:30 p.m. Room F 6 7 Sponsors Sponsors Presenting Level Sponsors Double Diamond Level Sponsors ® ESTABLISHED 1911 Platinum Level Sponsors 8 9 Sponsors Sponsors Platinum Level Sponsors Silver Level Sponsors PS TM THE INFLATION SYSTEM ® ACCOUNTING SOFTWARE Gold Level Sponsors Industries Inc Bronze Level Sponsors FONTAINETRAILER.COM Additional & In-Kind Sponsors TARPAULIN SYSTEMS Suspensions R *Sponsors as of Sept. 10, 2018 10 11 FREQUENTLY ASKED QUESTIONS No Badge = No Registration outside If I Miss a Tour or the What if I Need a reserve a new-model 1. Stay below 7,000 feet the first day (the city Admission and inside the building. Golf Tournament that I Special Meal or ADA Cadillac for up to three of Colorado Springs is Individuals who The desk will be open Pre-registered for, can I Accommodations? hours a day. Simply call 6,035 feet above sea are not registered get a Refund? If you require special the West Concierge Desk 12:30 p.m.–6:00 p.m. on level.) or who do not No. The NTDA has to pre- assistance in compliance at 1-844-870-8274 and Wednesday, Oct. 3, 2018 2. Avoid strenuous pay for all activities based with the American you’ll have a Cadillac have a badge, and from 6:45 a.m.–12:00 exercise the first day. Disabilities Act during delivered right outside appropriate tickets or p.m. on Thursday, Oct. on guaranteed numbers 3. Limit alcohol intake. the Convention, please your hotel entrance. The invitations will not be 4, 2018. Sponsored give that must be supplied 30 Alcohol binds oxygen fleet of Cadillacs is limited permitted to attend aways and materials, days in advance. visit The Broadmoor and water and robs ANY of the conference including the printed Reservations Desk or so be sure to contact the your body of these two programs, participate in Convention Event Guide, Can I Sign up for an Hotel Concierge. Plan Concierge in advance with important nutrients. receptions, meals or other will also be available at the Exhibit On-Site in advance if you have your request. Alcohol will feel twice social events, nor have No, all Exhibit space is sold special dietary restrictions as potent at higher Registration Desk. What are the Rules access to the Exhibit Hall. out. or allergies. If you have elevations. Regarding Prize This policy will be food allergies or need a 4. Drink more water. The What are the Average The Spa at The Drawings Provided strictly enforced for the special meal, please notify higher up you go, the Temperatures in Broadmoor by the NTDA at the safety and security of your server. Please also more water you should Colorado Springs? Attendees receive a 10% Convention? our registered attendees. Average temperatures inform the NTDA. Buffets drink. discount off treatments at Prizes are drawn randomly 5. Always travel with Spouses/guests and in the Colorado Springs will be labeled. The Spa at The Broadmoor. at the event. Attendees a companion. If children must be area in October include For more information, visit Overnight Parking at must be present to win. someone begins to registered to attend any daily highs between 64°F https://www.broadmoor. The Broadmoor Staff and members of the experience severe meal functions, social and 70°F with lows that com/activities/spa/ or call Overnight Self-Parking Board of Directors are not coughing, wheezing, events (receptions), rarely fall below 44°F. On a Spa Coordinator at (719) is $22; Overnight Valet eligible to win. dizziness, shortness sessions or exhibits. Your average, it rains three days 577-5770 or (866) 686- Parking is $24. of breath or chest cooperation is greatly in October. The beginning 3965. Visit www.ntda.org High Altitude Tips pain, get him or her appreciated. of the month tends to and click on “Things to Do” Broadmoor Cadillac To enjoy your NTDA to a lower altitude as be the least cloudy in under the “Convention” Driving Experience Convention experience quickly as possible. How Do I Get My Badge? October.