Unilever Nigeria Plc RC 113 CONTENT INTRODUCTION REPORTING PROCESS LIVING SUSTAINABLY INDEPENDENT ASSURANCE INDEX CONTENT Introduction 3 Living Sustainably 19 Chairman and CEO Statement 4 The Unilever Sustainable Living Plan 20 Our Sustainable Business Strategy 5 Journey Towards Sustainability 21 Our Vision 5 The USLP And United Nations 22 Our Purpose 5 Sustainable Development Goals (SDGs) Our Values 5 Our Value Creation Model 6 2019 USLP Targets And Accomplishments 30 Our People 7 Our Purpose-Led History: 9 Making Sustainable Living Commonplace Independent Assurance 31 The Reporting Process 10 GRI Content Index 32 About This Report 11 Contact Us 41 Our Sustainability Governance 12 Stakeholder Engagement 14 Our Materiality Assessment Process 15 Unilever Nigeria Sustainability Report 2019 Living Sustainably 2019 | 2 CONTENT INTRODUCTION REPORTING PROCESS LIVING SUSTAINABLY INDEPENDENT ASSURANCE INDEX INTRODUCTION Unilever Nigeria Sustainability Report 2019 Living Sustainably 2019 | 3 CONTENT INTRODUCTION REPORTING PROCESS LIVING SUSTAINABLY INDEPENDENT ASSURANCE INDEX Chairman and CEO Statement In almost a decade of our sustainable business journey, we have Our commitment to embedding sustainable business practices the way we do business. The COVID-19 pandemic, has challenged had the purpose of making sustainable living commonplace. in our operations have remained resolute. As a purpose-led the health, economic, and social institutions that we have come to Drawing from our firm commitment to this, and guided by business, we have had to find ways of engaging our communities take for granted. As we experience new realities, we will continue to relevance to our stakeholders and significance to our business, to serve unmet needs, thereby creating positive social impact and invest in keeping our employees safe, in making sure that essential we have developed strategic interventions, which have facilitated supporting national initiatives in charting a path for sustainable products that we produce can get to the consumer quickly and our goal of making sustainable living commonplace. The Unilever economic development. safely, and supporting various government and civil society actors Sustainable Living Plan (USLP) is our blueprint for the business. It in alleviating the impact on citizens. But as we battle the pandemic, On our journey towards sustainability, we have ensured a shift is our plan for decoupling our environmental footprint from our we must not forget that the social and environmental issues we away from mainly a philanthropic approach to an integrated growth and enhancing our positive social impact. were battling have in some cases, become exaggerated. As a model which is fully embedded in our operational activities. responsible corporate organisation, we will continue to utilise our Our USLP1 is made up of three goals: Sustainability for us means growing our business, whilst resources and leverage our relationships to form partnerships, 1. Improve Health and Wellbeing, decoupling our environmental footprint from our growth and develop strategies, and execute initiatives that will continue to 2. Enhance Livelihoods, and increasing our positive social impact. create economic value, preserve health and wellbeing, drive 3. Reduce our Environmental Impact. In 2019, our brands with purpose addressed pertinent issues across environmental impact and enhance livelihoods. For each of these goals, we set out a strategy, plan and some targets the pillars of wellbeing, enhancing livelihoods, and taking action to guide our actions to drive value for our business and society. against negative environmental impact. In pursuit of our goal of improving health and wellbeing, the Vaseline Healing Project (VHP) On the global scene, a significant achievement in the advancement provided training to healthcare practitioners in basic skincare of sustainable development this past decade was the launch of the and offered free health care to people with skin disorders. In our 17 Sustainable Development Goals (SDGs) by the United Nations bid to enhance the livelihood and prosperity of the communities in 2015. Building on the footprints of the Millennium Development in which we do business, we continued the Sambuga (which Goals, the SDGs are aimed at ‘transforming our world’ for is a combination of the word empowered in the Hausa, Igbo Sustainable Development by 2030. Our USLPs address several and Yoruba languages) programme which aims at fostering an aspects of the UN SDGs. inclusive society by providing training and funding towards helping While we have seen an improvement in poverty globally, Africa, rural women become business owners. Furthermore, we continue and specifically Nigeria, continues to grapple with the situation to be mindful of the effect of our operations on the environment by His Majesty, Nnaemeka A. Achebe CFR, MNI locally. Our operating environment has grown more challenging investing in plastic waste collection and recycling. Chairman with the outbreak of the COVID-19 pandemic. This has had We have also maintained a safe and secure work environment for far-reaching implications for both the aggregate economy and employees, contractors, and visitors by identifying and controlling industry. We have, however, seen concerted efforts by different risks in the environments where we operate. We recorded zero fatal actors across the country to address development challenges. or major injuries in our operations in 2019 and strive to continue Some of these include initiatives to address economic performance to prevent even minor injuries at our various premises. The health through inclusive business practices that help to reduce poverty. A and wellbeing of our employees are of great importance, and we unique example is the work being done through the inclusion of Mr. Carl Cruz continually deploy various programmes to improve health and women in the value chains of large corporates. This is helping to Managing Director & Vice President Ghana-Nigeria lifestyle and promote positive behavioural changes. reduce the gender inequalities in economic development, while also enabling poverty alleviation in areas which are populated by As we look towards the next 10 years, we remain committed to low incoming earning communities. making sustainable living commonplace for Nigerians through 1 SLP Report 2017 Unilever Nigeria Sustainability Report 2019 Living Sustainably 2019 | 4 CONTENT INTRODUCTION REPORTING PROCESS LIVING SUSTAINABLY INDEPENDENT ASSURANCE INDEX Our Sustainable Business Strategy Our Vision Our Purpose Our vision is to be the global leader in sustainable business. At Unilever, we believe that businesses and to achieve our purpose, we have developed The business case for growing our company We are convinced that businesses that will continue to thrive brands have to be part of the solution. So, we a new way of doing business, because the sustainably is compelling. Consumers in the future will be those that are driven by purpose for the have introduced a simple but clear PURPOSE: old economic systems are not fit for today’s expect it, it drives innovation and market benefit of stakeholders. That is why our multi-stakeholder to make sustainable living commonplace. needs. We have developed a business model development, it reduces risks, saves money, value creation model incorporates sustainability into how We believe that this is the best way to create through which some of our raw materials and avoids costs, it creates growth, and it we do business and create social value for our stakeholders, value for society and forge a relationship are coming from sustainable sources, inspires the people who work for our business. from consumers and customers to our people, society, the that will ensure long-term growth for our people’s health and wellbeing are a priority, So, this is not just about doing good; it is also planet, and shareholders. business. livelihoods are improved, and the planet can about doing well. Our strategy - called the Unilever Compass be protected for future generations. We see - is based on the belief that Brands with tackling these challenges not as problems to Purpose Grow, Companies with Purpose be solved but as opportunities to grow our Last, and People with Purpose Thrive. For us business, and this is OUR STRATEGY. Com row pa G n e ie a. Brands with Purpose Grow b. Companies with Purpose last c. People with Purpose Thrive s s o W p • Improve people’s health, confidence • Deliver long-term, superior value • Create capability through lifelong r i t and well-being By reshaping our portfolio, and being learning u h P P With brands that combine superior a fast, low cost and fully digitalised By inspiring and enabling people to h Our u t i experiences, bold innovation and a company. never stop growing and take charge of r p strong sustainable living purpose. • Serve people everywhere their wellbeing. W Purpose o s Through data-driven relationships and • Unlock capacity for growth s • Improve the health of the planet d e channel availability. By being truly agile, always simplifying With brands that regenerate nature, fight n is to make L a a climate change, and conserve resources • Use our scale for good and leading for an inclusive future of r sustainable living s B By building trust through transparency work. t for future generations. commonplace • Contribute to a fairer and more socially and new purpose-led business models. • Deepen our culture of pioneering inclusive world By driving performance through With brands