VMware Accessibility Conformance Report International Edition Based on VPAT® Version 2.4 Name of Product/Version: Workstation Pro, Version 16.0 and Workstation Player, Version 16.0 Report Date: October 19th, 2020 Product Description: Workstation Pro is the industry standard for running multiple operating systems on a single Linux or Windows PC. IT professionals, developers, and businesses who build, test, or demo software for any device, platform, or cloud rely on Workstation Pro. Workstation Pro improves on the leading desktop with an updated high-DPI user interface, a new REST API, support for the latest Windows and Linux operating systems, and more. Contact Information: VMware Inc. 3401 Hillview Ave. Palo Alto, CA 94304, USA Tel: 1-877-486-9273 Fax: 650-427-5001 For more information, contact [email protected] Notes: NA Evaluation Methods Used: Testing of Workstation involved 74 workflows requiring extensive use of leading assistive technology, such as screen readers (NVDA (version:2020.1), ORCA), and the keyboard as well. The following assistive technology was used: • Manual testing with NVDA running on Windows 10 operating system • Manual testing with ORCA running on Linux operating system Accessibility testers performed the test using color contrast checkers, screen reader, and keyboard keeping WCAG 2.1 guidelines in mind. __________________________________ “Voluntary Product Accessibility Template” and “VPAT” are registered service marks of the Information Technology Industry Council (ITI) Page 1 of 34 Applicable Standards/Guidelines This report covers the degree of conformance for the following accessibility standard/guidelines: Standard/Guideline Included in Report Web Content Accessibility Guidelines 2.0 Level A (Yes) Level AA (Yes) Level AAA (No) Web Content Accessibility Guidelines 2.1 Level A (Yes) Level AA (Yes) Level AAA (No) Revised Section 508 standards published January 18, 2017, and corrected January (Yes) 22, 2018 EN 301 549 Accessibility requirements suitable for public procurement of ICT (Yes) products and services in Europe, - V3.1.1 (2019-11) Terms The terms used in the Conformance Level information are defined as follows: • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation. • Partially Supports: Some functionality of the product does not meet the criterion. • Does Not Support: The majority of product functionality does not meet the criterion. • Not Applicable: The criterion is not relevant to the product. • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.1 Level AAA. Page 2 of 34 WCAG 2.1 Report Tables 1 and 2 also document conformance with: • EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation. Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements. Page 3 of 34 Table 1: Success Criteria, Level A Criteria Conformance Level Remarks and Explanations 1.1.1 Non-text Content (Level A) Also applies to: EN 301 549 Criteria • 9.1.1.1 (Web) • 10.1.1.1 (Non-web document) • 11.1.1.1.1 (Open Functionality Software) • 11.1.1.1.2 (Closed Functionality Software) Software: Workstation provides equivalent text Software: Supports • 11.8.2 (Authoring Tool) alternatives for the all non-text contents. • 12.1.2 (Product Docs) • 12.2.4 (Support Docs) Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs) 1.2.1 Audio-only and Video-only (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria • 9.1.2.1 (Web) • 10.1.2.1 (Non-web document) • 11.1.2.1.1 (Open Functionality Software) • 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software) Software: Workstation does not contain prerecorded Software: Not Applicable • 11.8.2 (Authoring Tool) Audio-only or Video-only media. • 12.1.2 (Product Docs) • 12.2.4 (Support Docs) Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs) 1.2.2 Captions (Prerecorded) (Level A) Software: Workstation does not contain any Also applies to: Software: Not Applicable synchronized media with prerecorded audio content EN 301 549 Criteria requiring captions. • 9.1.2.2 (Web) Page 4 of 34 Criteria Conformance Level Remarks and Explanations • 10.1.2.2 (Non-web document) • 11.1.2.2 (Open Functionality Software) • 11.1.2.2 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs) Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs) 1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria • 9.1.2.3 (Web) • 10.1.2.3 (Non-web document) • 11.1.2.3.1 (Open Functionality Software) Software: Workstation does not contain any time based • 11.1.2.3.2 (Closed Software) Software: Not Applicable media or synchronized media with pre-recorded video • 11.8.2 (Authoring Tool) content. • 12.1.2 (Product Docs) • 12.2.4 (Support Docs) Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs) 1.3.1 Info and Relationships (Level A) Software: Workstation conveys information and Also applies to: relationships for most UI elements programmatically. EN 301 549 Criteria Some example cases where the criteria not met: • 9.1.3.1 (Web) • On the Workstation Pro – Remote server • 10.1.3.1 (Non-web document) Software: Partially Supports permissions window, the screen reader does • 11.1.3.1.1 (Open Functionality Software) not announce any information about • 11.1.3.1.2 (Closed Software) checkboxes under the “Users and Groups” list. • 11.8.2 (Authoring Tool) • On the Workstation Pro – Scan For Virtual • 12.1.2 (Product Docs) Machines window, the screen reader (ORCA) • 12.2.4 (Support Docs) Page 5 of 34 Criteria Conformance Level Remarks and Explanations Revised Section 508 does not announce any information after • 501 (Web)(Software) activating the "Select All/Unselect All" push • 504.2 (Authoring Tool) button. • 602.3 (Support Docs) 1.3.2 Meaningful Sequence (Level A) Also applies to: EN 301 549 Criteria • 9.1.3.2 (Web) • 10.1.3.2 (Non-web document) • 11.1.3.2.1 (Open Functionality Software) Software: In Workstation, the reading sequence can be • 11.1.3.2.2 (Closed Software) Software: Supports correctly determined by the screen readers listed in the • 11.8.2 (Authoring Tool) “Evaluation Methods Used”. • 12.1.2 (Product Docs) • 12.2.4 (Support Docs) Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs) 1.3.3 Sensory Characteristics (Level A) Also applies to: EN 301 549 Criteria • 9.1.3.3 (Web) Software: Workstation does not rely solely on sensory • 10.1.3.3 (Non-web document) characteristics for understanding or operating of the • 11.1.3.3 (Open Functionality Software) product, except for one instance: • 11.1.3.3 (Closed Software) • On the Workstation Pro – Shared VMs window, Software: Partially Supports • 11.8.2 (Authoring Tool) the tooltip is not defined for “Horizontal Slider" • 12.1.2 (Product Docs) bar. • 12.2.4 (Support Docs) Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs) Page 6 of 34 Criteria Conformance Level Remarks and Explanations 1.4.1 Use of Color (Level A) Also applies to: EN 301 549 Criteria • 9.1.4.1 (Web) • 10.1.4.1 (Non-web document) • 11.1.4.1 (Open Functionality Software) • 11.1.4.1 (Closed Software) Software: In Workstation, color is not used as the sole Software: Supports • 11.8.2 (Authoring Tool) means of conveying information on the screens. • 12.1.2 (Product Docs) • 12.2.4 (Support Docs) Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs) 1.4.2 Audio Control (Level A) Also applies to: EN 301 549 Criteria • 9.1.4.2 (Web) • 10.1.4.2 (Non-web document) • 11.1.4.2 (Open Functionality Software) • 11.1.4.2 (Closed Software) Software: Workstation does not contain any audio that Software: Not Applicable • 11.8.2 (Authoring Tool) plays automatically for more than 3 seconds. • 12.1.2 (Product Docs) • 12.2.4 (Support Docs) Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs) 2.1.1 Keyboard (Level A) Software: Workstation supports keyboard operations Also applies to: for most of the interactive elements. EN 301 549 Criteria Software: Partially Supports Some example cases where the criteria not met: • 9.2.1.1 (Web) • On the Workstation Player – Preferences • 10.2.1.1 (Non-web document) window, the "Confirm before closing a virtual • 11.2.1.1.1 (Open Functionality Software) Page 7 of 34 Criteria Conformance Level Remarks and Explanations • 11.2.1.1.2 (Closed Software) machine" checkbox and other controls cannot • 11.8.2 (Authoring Tool) be reached by the keyboard. • 12.1.2 (Product Docs) • On the Workstation Pro – Manage Certificates • 12.2.4 (Support Docs) window, the 'Root Certificate' 'Delete' and Revised Section 508 'Properties' buttons cannot be reached. • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs) 2.1.2 No Keyboard Trap (Level A) Also applies to: EN 301 549 Criteria Software: In Workstation, the user’s keyboard focus • 9.2.1.2 (Web) does not get trapped at any point on screens, except for • 10.2.1.2 (Non-web document) one instance: • 11.2.1.2 (Open Functionality Software) • On the Workstation Pro – Take Snapshot • 11.2.1.2 (Closed Software) Software: Partially Supports window, the keyboard focus gets trapped inside • 11.8.2 (Authoring Tool) the ‘Description’ edit multiline field.