Page 4 • INDEPENDENT • NOVEMBER 28, 2012 Opinion City of Missouri City LEGAL NOTICE “Now That’s Customer Service!” Award given to The City of Missouri City, Texas is now issuing a Request for Proposals for the following: RFP #076-13 two employees at Sugar Land’s Chevrolet dealership SIDEWALK EVALUATION SERVICES A good friend here in be. He worked diligently on The City of Missouri City requests proposals from interested parties for the Houston called me about his our behalf and within an hour furnishing of sidewalk evaluation services for the City’s Public Works Department. experience when purchasing we were the owners of a new The selected fi rm will perform a sidewalk evaluation and provide data for inclusion in the City’s asset tracking software, Cartegraph. The evaluation will be performed a new vehicle. I’ll let him tell car. as a walking survey with photo documentation and will consist of rating individual his story. The experience was so and block segments. The distresses to be rated will follow the City’s established “Recently, the engine had pleasant and hassle free, we criteria. gone out on my SUV. Not bought a second vehicle from It is the intent of the City of Missouri City to contract with one (1) vendor. Vendors wanting to put money into a the dealership for my wife are requested to submit a proposal that meets all requirements contained herein. 10 year old vehicle with over fi ve days later. Proposals submitted shall be complete and include all costs associated with the proposal and shall be subject to negotiation by the City. All costs involved with 150,000 miles, my wife and Classic Chevrolet of Sugar preparing a proposal for submittal, including interview travel expenses, are the I set out to purchase a new Land, David Wasaff and Dim- responsibility of the proposal respondent. car. While excited about get- itris Platsas got it right! They Proposals will be accepted until 2:00 p.m. local time December 17, 2012 and then ting a new vehicle, we were understand the importance of opened. both not thrilled about the listening to the customer and stress that goes along with the engaging in meaningful ne- The RFP packages may be obtained beginning November 28th by requesting the document name and number listed above by contacting the City Purchasing purchase process. Let’s face gotiations with integrity. The Offi ce at 1522 Texas Parkway by phone at (281) 403-8612 or email at charles@ it, dealing with salesmen, fi - culture at Classic Chevrolet missouricitytx.gov nance managers, numbers and of Sugar Land is like no other. Dave Wasaff and Dimitri Platsas of Classic Chevrolet in Proposals must be sealed, marked on the outside of the delivery envelope with the negotiations often distracts These are hard working men RFP name and number as listed above, and the date of opening. Proposals must from the joy that should come Sugar Land are the recipients of the “Now That’s Custom- and women who take pride in be delivered to the attention of the Sealed Bid Box, City of Missouri City Purchasing from looking for, fi nding and er Service!” Award. This award is presented by Errol Allen what they do and have a genu- Offi ce, 1522 Texas Parkway, Missouri City, Texas, 77489, prior to the acceptance Consulting for outstanding customer service. deadline. Proposal packages marked improperly and therefore misdirected may purchasing the second most ine concern for their custom- be disqualifi ed. Proposals are opened in public in the City Hall Council Chambers. expensive item most people Later that evening (7:30 rolet in Sugar Land, Texas. As ers before and after the sale. pay for in a lifetime. Everyone we encountered p.m) my wife stopped by the my son and I were exiting my Charles Oberrender, CPPB Relatively excited, we be- dealership to take another rental car, a gentleman walked was friendly and courteous Purchasing Manager gan our search by visiting a look around on her way home out and greeted us before our from the moment we drove City of Missouri City, Texas prominent dealership in Sug- from the offi ce. She was told feet were planted fi rmly on into the dealership’s parking ar Land, Texas. that there was a vehicle we the ground. His name was Da- lot. We strongly recommend Cause No. 12-CCV-048999 FORT BEND COUNTY WATER CONTROL AND As we exited our vehicle, had not seen earlier that we vid Wasaff, Sales Consultant. Classic Chevrolet of Sugar IMPROVEMENT DISTRICT NO.2 one salesperson walked past may be interested in. After I informed Mr. Wasaff of what Land to anyone in the market COUNTY COURT AT LAW VS us, looked the other way and looking at the vehicle, she I was looking for in a vehicle for a new vehicle.” NUMBER ONE (1) OF did not utter a single word. agreed that this was closer and literally within minutes I Classic Chevrolet provided UNKNOWN HEIRS OF JULIAN N. CHAVEZ, I thought to myself, “Okay, to what we were looking for was standing in front of an au- a classic customer service ex- DECEASED, ET UX., ET AL. FORT BEND COUNTY, TEXAS here we go!” and informed the salesman, “I tomobile that met my criteria. perience! BRIEF ON CITATION BY PUBLICATION We entered the dealership will bring my husband by to- I thought to myself, “Wow, 1.Acknowledged custom- and within minutes several er’s presence in a timely man- In the name and by the authority of the State of Texas morrow to see the car.” he listened!” I told Mr. Wasa- Notice is hereby given to the following Defendants: other salespeople and dealer- To her surprise, the sales- ff, “My wife works three ner. TO: The Unknown heirs of Julian N. Chavez and Trinidad G. Chavez ship personnel walked past us man said with arrogance blocks from here. I will bring 2.Listened to customer’s You are commanded to appear before the Special Commissioners appointed by and not one of them acknowl- and disrespect, “Why does her by in 15 minutes to see the needs. the Judge of the Fort Bend County Court at Law No. 1, on Tuesday, January 8, 2013 edged our presence. Finally, he have to see it? It’s pretty vehicle.” 3. Met the customer’s needs at 9: 30 a.m. at the Sugar Land Marriott Town Square, 16090 City Walk, Sugar Land, we were greeted. in providing a new vehicle Texas 77479, who shall then and there assess the value of the property belonging much what you all are look- He replied, “Would you to Defendants which is sought to be condemned by Plaintiff , in Fort Bend County After describing the details ing for. We can close this deal like to bring the vehicle to that matched the customer’s Water Control and Improvement District No. 2 vs. Unknown Heirs of Julian N. Chavez, of the vehicle I was interest- tonight! Can’t you make the her? This way you can test criteria. Deceased, et ux., et al.; Cause No. 12-CCV-048999, wherein Fort Bend County Water ed in (color, features, price decision?” drive it and get to see her ex- 4.Exceeded expectations Control and IMprovement District No. 2 is the Plaintiff , and Unknown Heirs of range, etc.), we began our Needless to say, my wife pression when you pull up.” by completing the purchas- Julian N. Chavez, Deceased, Unknown Heirs of Trinidad G. Chavez, Deceased, search. During this process, ing transaction in a timely, no Dolores A. Chavez and her spouse Jose G. Chavez, Adella C. Martin and her was furious and he knew it!!! I said, “Let’s do it.” spouse Ramon Martin, Mary C. Ortiz and her spouse Esteban Y. Oritz, Mariano our salesman talked at us in- Turned off by our experi- She loved it and twenty hassle manner. Chavez, Aurora C. Katsiamakas, Julian Chavez, Jr., David Chavez, Petra C. Lopez, stead of to us, constantly in- ences with this dealership, I minutes later we were sitting Now That’s Customer Ser- Gabriel Puente and his spouse Rosie Puente, and, Fort Bend County Tax Assessor- terrupted when we had ques- decided it was time to look with Finance Manager, Dimi- vice! Collector are Defendants. PSeptember 14, 2012, discloses that the nature of the tions, and most of the vehicles elsewhere. tris Platas. Congratulations Dave suit is a condemnation case. Plaintiff seeks to condemn a water line easement he showed us did not meet the Wasaff, Dimitri Platsas and across, along, over and upon the 0.025-acre tract of land described by mete and After picking up my son He understood how much bounds in the attached Exhibit A and the 0.002-acre tract of land described by details we mentioned at the from school the next day I we wanted to spend and what Classic Chevrolet! metes and bounds the attached Exhibit B to Plaintiff ’s First Amended Statement beginning of our visit. took a turn into Classic Chev- I wanted my monthly note to —Errol Allen and Petition for Condemnation. Attorneys for Plaintiff are Joyce, McFarland+McFarland LLP, Elly D. Austin, 712 Main Street, Suite 1500, Houston, Texas 77002. LETTER: Public offi cials deserve thanks Issued and given under my hand and seal of said Court in the City of Richmond, Fort Bend County, Texas, on this 19th day of October 2012. To the Editor: our communities. ment to make our School Dis- pensating them for the number Thanksgiving and Christ- I am most thoroughly im- trict the best.