ENBANTEC RETAIL BANKING CONFERENCE EMEA 18 - 19 November 2020 Live Virtual Event ENBANTEC 2020 Conference Program 18 November 2020 Time Virtual Hall 1 Virtual Hall 2 09:00 - 16:00 Registration Esra Beyzadeoglu Amit Malhotra Alternatif Bank - Executive Vice President, Information Technologies, Commercial Bank of Dubai - General Manager, Personal Banking Digital Banking and Operations 09:20 - 09:40 Group “Holistic Digitalisation at Scale... The Story of an Overall “Retail Banking ...to be or not to be ...” Transformation at a Small-Medium Sized Bank” 09:40 - 09:50 Networking Break Betugul Toker Sonny Zulu Aktif Bank - EVP for Retail, Digital Banking and Payment Systems UAE Standard Chartered Bank - Managing Director, Head - Retail 09:50 - 10:10 Banking “Being Part of Customer’s Life Through Digital Services: Aktif Bank’s Journey as the Largest Fintech Ecosystem of Turkey” “Machines and Humans” 10:10 - 10:20 Networking Break Emel Cuhaci Itir Aydogan Yapi Kredi Bank - Director, Innovation and Customer Experience Garanti Bank - Digital Strategy Manager 10:20 - 10:40 “How Does the Customer Brain Decides?” “Digital Trends and Financial Health” 10:40 - 10:50 Networking Break Ahmed Abdelmotaleb Forescout Technologies - Systems Engineer METAR 10:50 - 11:10 Hossam Alfawares Forescout Technologies - Regional Account Executive METAR “How to Guarantee Business Continuity During a Pandemic” 11:10 - 11:40 Networking Break Oya Yazicioglu Adjust - Team Lead Customer Success MENA 11:40 - 12:00 “How To Keep Your Data Clean with Adjust” 12:00 - 12:10 Networking Break Radu Topliceanu Maja Culig BRD - Groupe Societe Generale - Deputy CEO and Head of Retail Addiko Bank - Managing Director, Group Marketing & Corporate 12:10 - 12:30 Banking Communications “Becomig a Data Driven Bank” “Transform To Perform - The New Way of Banking” 12:30 - 12:40 Networking Break Andrea Isola Rami Al Karmi N26 - General Manager Italy & South East Europe Ahli Bank - SVP & Chief Innovation 12:40 - 13:00 “N26: Building the Bank that the World Loves to Use” “The Future of Banking and Banks” 13:00 - 14:00 Networking Break Jiri Sandanus Crede Experto - Managing Director 14:00 - 14:20 “Learn How Instant Payments are Changing Banking and Business Landscapes” 14:20 - 14:30 Networking Break Johnson Noel Hazelcast - Senior Solutions Architect 14:30 - 14:50 “Hazelcast Accelerating Open Banking and Innovation in Customer Experience” 14:50 - 15:00 Networking Break Okan Acar Kuveyt Turk Participation Bank - Digital Transformation Group Kamran Ahmed Manager Samba Financial Group - Assistant General Manager 15:00 - 15:20 “Digital Transformation with The Aim of Maximizing Customer “AI and RPA disrupting Financial Sector” Experience” 15:20 - 15:40 Networking Break Margus Simson Janusz Leski Komercni Banka - Chief Digital Officer, Member of the Board Santander Bank Polska - Head of Agile Centre of Excellence 15:40 - 16:00 “Full Business and Technological Transformation of Traditional Bank “Agile Transformation in a Bank” in only 5 Years – How to Make it Happen?” 16:00 - 16:10 Networking Break Vitold Sanotskyy Jan Adamovsky Raiffeisen Bank International - Digital Bank Customer Experience Slovenska Sporitelna Bank - Chief Security Officer 16:10 - 16:30 and Analytics Lead “How Security can Support Digital Customer Journeys” “Building up a Fintech Startup from within Traditional Bank” ENBANTEC RETAIL BANKING CONFERENCE EMEA 18 - 19 November 2020 Live Virtual Event ENBANTEC 2020 Conference Program 19 November 2020 Time Virtual Hall 1 Virtual Hall 2 09:00 - 16:00 Registration Tolga Macit Gusar Kartik Taneja Turkish Economy Bank - Retail Banking Sales & Contact Center Mashreq Bank - Executive Vice President, Head of Payments 09:20 - 09:40 Group Director “Payment Innovation” “New Trends & Digitalisation in Retail Banking” 09:40 - 09:50 Networking Break Asli Berrak Yenal Paolo Barbesino Intertech (A Subsidiary of Denizbank) - IT Executive Vice President Emirates NBD - SVP, Head of Multichannel Banking 09:50 - 10:10 “Digitization in Loans” “A Covid Test for Banks” 10:10 - 10:20 Networking Break Zubair Ahmed VeriPark - EVP, General Manager MEA 10:20 - 10:40 “Omni-channel Customer Engagement – How to Become Your Customers’ Primary Financial Institution (PFI)” 10:40 - 10:50 Networking Break Alexandr Putyato System Technologies - Executive Director 10:50 - 11:10 “Digitalization of Customer Interaction” 11:10 - 11:40 Networking Break Deepak Panigrahy FICO - Director, Fraud, Risk & Compliance EMEA 11:40 - 12:00 “Establishing & Sustaining Trust in Digital Identities” 12:00 - 12:10 Networking Break Ivan Ivanov Andrei Stamatian Bulgarian American Credit Bank - Director, Retail Banking UniCredit Bank Romania - Director, Retail Alternative Distribution 12:10 - 12:30 Channels “Opportunities, Challenges and Key Success Factors for Sustainable Retail Banking” “Natural Language Understanding (NLU) and Digital Innovation” 12:30 - 12:35 Networking Break Adrian Dinculescu Namirial - Partnerships and Alliances Manager 12:35 - 12:55 “Remote Onboarding and Electronic Signatures for a Complete Digital Transformation” 12:55 - 13:00 Networking Break Daghan Candir KAL - Country Manager - Turkey 13:00 - 13:20 “Break Free from ATM Hardware Upgrades” 13:20 - 14:00 Networking Break Bob Reny Forescout Technologies - EMEA CTO 14:00 - 14:20 “Boost Security: Zero Trust Segmentation for Any Device, Anywhere” 14:20 - 14:30 Networking Break Unal Sezer Maurice Lisi QNB Finansbank - Group Manager, Internet and Mobile Banking Intesa Sanpaolo - Head of Multichannel & CRM S/D, International 14:30 - 14:50 Channels Subsidiary Banks Division “Lifestyle Banking: Future of Financial Institutions” “The Consumer Experience in the New-Normal” 14:50 - 15:00 Networking Break Dmitriy Vakin Pedro Pinto Coelho Alfa-Bank - Head of Prospective Development BancoBNI Europa - Executive Chairman and CEO 15:00 - 15:20 “O2O (Offline-to-Online/Online-to-Offline Industry 4.0) “Digital Banking Strategies and its Effectiveness” Implementation in Alfa-Bank (Best Practice)” 15:20 - 15:40 Networking Break Panel: The Effect of COVID-19 to Banking Sector and How Banking will Change in Post COVID-19 Era” Jorge Paulo Baiao Credito Agricola - Executive Board Member and CIO 15:40 - 16:00 Dmitriy Vakin - Alfa-Bank - Head of Prospective Development “Applied Governance to Machine Learning Projects in Retail Banking” Noman Rasheed - Dubai Islamic Bank - Head of Information Technology .