NISO-RP-9-2010 KBART: Knowledge Bases and Related Tools A Recommended Practice of the National Information Standards Organization (NISO) and UKSG Prepared by the NISO/UKSG KBART Working Group January 2010 i About NISO Recommended Practices A NISO Recommended Practice is a recommended "best practice" or "guideline" for methods, materials, or practices in order to give guidance to the user. Such documents usually represent a leading edge, exceptional model, or proven industry practice. All elements of Recommended Practices are discretionary and may be used as stated or modified by the user to meet specific needs. This recommended practice may be revised or withdrawn at any time. For current information on the status of this publication contact the NISO office or visit the NISO website (www.niso.org). Published by National Information Standards Organization (NISO) One North Charles Street, Suite 1905 Baltimore, MD 21201 www.niso.org Copyright © 2010 by the National Information Standards Organization and the UKSG. All rights reserved under International and Pan-American Copyright Conventions. For noncommercial purposes only, this publication may be reproduced or transmitted in any form or by any means without prior permission in writing from the publisher, provided it is reproduced accurately, the source of the material is identified, and the NISO/UKSG copyright status is acknowledged. All inquires regarding translations into other languages or commercial reproduction or distribution should be addressed to: NISO, One North Charles Street, Suite 1905, Baltimore, MD 21201. Printed in the United States of America and the United Kingdom ISBN (13): 978-1-880124-83-3 KBART Phase I Recommended Practice Table of Contents Foreword iii 1 Summary of Recommendations 1 2 Essential Terminology 1 3 Overview of OpenURL and Knowledge Bases 3 3.1 OpenURL Recap – Why? How?.....................................................................................................3 3.2 Why Knowledge Bases Matter .......................................................................................................4 3.3 The OpenURL Supply Chain: Roles and Benefits ........................................................................4 3.3.1 Content Providers...............................................................................................................4 3.3.2 Link Resolver Suppliers .....................................................................................................7 3.3.3 Libraries...............................................................................................................................7 4 Overview of Problems in the Knowledge Base Supply Chain 8 4.1 KBART Scope..................................................................................................................................8 4.2 Illustration of Specific Data Accuracy Problems............................................................................9 4.2.1 Identifier Inconsistencies....................................................................................................9 4.2.2 Title Inconsistencies .........................................................................................................10 4.2.3 Incorrect Date Coverage..................................................................................................10 4.2.4 Inconsistent Date Formatting...........................................................................................10 4.2.5 Inconsistencies in Content Coverage Description .........................................................10 4.2.6 Embargo Inconsistencies.................................................................................................11 4.2.7 Data Format and Exchange.............................................................................................11 4.2.8 Outdated Holdings Data...................................................................................................11 4.2.9 Lack of Customization......................................................................................................11 5 Guidelines for Effective Exchange of Metadata with Knowledge Bases 12 5.1 Transition to KBART......................................................................................................................12 5.2 Exchange .......................................................................................................................................13 5.2.1 Method of Exchange ........................................................................................................13 5.2.2 Frequency of Exchange ...................................................................................................13 5.2.3 Data Contacts ...................................................................................................................13 5.3 Data ................................................................................................................................................13 5.3.1 Data Format ......................................................................................................................13 5.3.2 Data Fields ........................................................................................................................14 5.3.3 Error Reporting .................................................................................................................19 i KBART Phase I Recommended Practice 6 Education 20 6.1 Web Hub ........................................................................................................................................20 6.1.1 Best Practice Guidelines..................................................................................................20 6.1.2 FAQ ...................................................................................................................................20 6.1.3 Glossary ............................................................................................................................20 6.1.4 Quick Guides / Fact Sheets .............................................................................................20 6.1.5 Video demonstrations.......................................................................................................20 6.1.6 Case studies .....................................................................................................................20 6.2 Outreach.........................................................................................................................................21 6.3 FAQ Examples...............................................................................................................................21 6.3.1 General Questions............................................................................................................21 6.3.2 Content Provider/Publisher Questions............................................................................21 6.3.3 Librarian Questions ..........................................................................................................22 6.4 Guidelines on Improved Linking ...................................................................................................22 7 Next Steps /Phase II 23 7.1 Recommendations and Further Discussion.................................................................................24 7.1.1 Differences Between Aggregations and Individual Content Providers .........................24 7.1.2 Consortial Package Challenges ......................................................................................24 7.1.3 Institution-specific Metadata Transfer .............................................................................24 7.1.4 Non-text Content Metadata Transfer...............................................................................25 7.1.5 Review of Metadata Transfer for E-Books......................................................................25 7.1.6 Exchange of ERM Data....................................................................................................25 7.1.7 Compliance with KBART Recommendations .................................................................25 Appendix A : Data Exchange Samples 26 Glossary of Terms 29 Bibliography 33 Figures Figure 1: User Journey via OpenURL 3 Figure 2: Flow of data through the supply chain 6 ii KBART Phase I Recommended Practice Foreword KBART Working Group In 2007, UKSG, a nonprofit organization that connects the information community, commissioned a report, Link Resolvers and the Serials Supply Chain1. This report identified and described a range of problems affecting the efficiency of OpenURL linking. The report recommended (in section 7.1.1) the creation of a group that would determine and promote “best practice” solutions for the overall community to improve the exchange of metadata with knowledge bases. In conjunction with the National Information Standards Organization (NISO), UKSG proceeded to set up a working group that would bring together members of all parts of the electronic resources supply chain to address the problems identified in the UKSG report, create guidelines, and propose solutions. The joint NISO/UKSG KBART (Knowledge Bases And Related Tools) Working Group was established in December 2007 and this Recommended Practice is the result of its initial phase. Information about the group’s processes and membership is given in the Foreword. The formation of the KBART