Carbonite Black User Manual v15.0 8. We will cooperate with and help other Thank You For Choosing friendly companies. Ross 9. We will go above and beyond in times of crisis. If there's no one to authorize the You've made a great choice. We expect you will required action in times of company or be very happy with your purchase of Ross customer crisis - do what you know in your Technology. heart is right. (You may rent helicopters if necessary.) Our mission is to: 1. Provide a Superior Customer Experience • offer the best product quality and support 2. Make Cool Practical Technology • develop great products that customers love Ross has become well known for the Ross Video Code of Ethics. It guides our interactions and empowers our employees. I hope you enjoy reading it below. If anything at all with your Ross experience does not live up to your expectations be sure to reach out to us at [email protected]. David Ross CEO, Ross Video [email protected] Ross Video Code of Ethics Any company is the sum total of the people that make things happen. At Ross, our employees are a special group. Our employees truly care about doing a great job and delivering a high quality customer experience every day. This code of ethics hangs on the wall of all Ross Video locations to guide our behavior: 1. We will always act in our customers' best interest. 2. We will do our best to understand our customers' requirements. 3. We will not ship crap. 4. We will be great to work with. 5. We will do something extra for our customers, as an apology, when something big goes wrong and it's our fault. 6. We will keep our promises. 7. We will treat the competition with respect. ii • Thank You For Choosing Ross — Carbonite Black User Manual (v15.0) Product may require specific equipment, and/or Document Information installation procedures to be carried out to satisfy certain regulatory compliance • Ross Part Number: 4804DR-110-15.0 requirements. Notices have been included in • Release Date: November, 2020. Printed in this publication to call attention to these specific Canada requirements. • Equipment: This document applies to all Carbonite Black frames and control panels. Symbol Meanings Protective Earth: This symbol identifies a Protective Copyright Earth (PE) terminal, which is provided for connection ©2020 Ross Video Limited, Ross®, MiniME™, and of the supply system's protective earth (green or green/yellow) conductor. any related marks are trademarks or registered trademarks of Ross Video Limited. All other Important: This symbol on the equipment refers you trademarks are the property of their respective to important operating and maintenance (servicing) companies. PATENTS ISSUED and PENDING. All instructions within the Product Manual rights reserved. No part of this publication may Documentation. Failure to heed this information may present a major risk of damage or injury to persons be reproduced, stored in a retrieval system, or or equipment. transmitted in any form or by any means, mechanical, photocopying, recording or Warning: The symbol with the word “ Warning ” otherwise, without the prior written permission within the equipment manual indicates a potentially of Ross Video. While every precaution has been hazardous situation which, if not avoided, could result taken in the preparation of this document, Ross in death or serious injury. Video assumes no responsibility for errors or omissions. Neither is any liability assumed for CAUTION: The symbol with the word “ Caution ” within the equipment manual indicates a potentially damages resulting from the use of the hazardous situation which, if not avoided, may result information contained herein. in minor or moderate injury. It may also be used to Microsoft®, Windows®, and Windows XP® are alert against unsafe practices. either registered trademarks or trademarks of Warning Hazardous Voltages: This symbol is Microsoft Corporation in the United States intended to alert the user to the presence of and/or other countries. uninsulated “ dangerous voltage ” within the product Macintosh®, and OS X® are trademarks of Apple enclosure that may be of sufficient magnitude to constitute a risk of shock to persons. Inc., registered in the U.S. and other countries. ™ ® Google Chrome , Google , and the Google logo ESD Susceptibility: This symbol is used to alert the are registered trademarks of Google Inc. user that an electrical or electronic device or assembly is susceptible to damage from an ESD event. Patents Patent numbers US 7,034,886; US 7,508,455; US Important Safety Instructions 7,602,446; US 7,802,802 B2; US 7,834,886; US Warning: Read these instructions. 1. 7,914,332; US 8,307,284; US 8,407,374 B2; US 8,499,019 B2; US 8,519,949 B2; US 8,743,292 B2; 2. Keep these instructions. US D752,530 S; GB 2,419,119 B; GB 2,447,380 B; 3. Heed all warnings. and other patents pending. 4. Follow all instructions. Important Regulatory and Safety 5. Do not use this apparatus near water. Notices to Service Personnel 6. Clean only with a dry cloth. 7. Do not block any ventilation openings. Before using this product and any associated Install in accordance with manufacturer's equipment, refer to the “ Important Safety instructions. Instructions ” listed in the front of this manual to avoid personnel injury and to prevent 8. Do not install near heat sources such as product damage. radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Carbonite Black User Manual (v15.0) — Document Information • iii 9. Do not defeat the safety purpose of the is connected to its own separate branch circuit polarized or grounding-type plug. A with an earth connection. polarized plug has two blades with one wider than the other. A grounding type plug 20. CAUTION: These service instructions are for use has two blades and a third grounding prong. by qualified service personnel only. To reduce The third prong is provided for your safety. the risk of electric shock, do not perform any servicing other than that contained in the If the provided plug does not fit into your operating instructions unless you are qualified outlet, consult an electrician for replacement to do so. of the obsolete outlet. 10. Protect the power cord from being walked 21. Service barriers within this product are on or pinched, particularly at plugs, intended to protect the operator and service convenience receptacles, and the point personnel from hazardous voltages. For where they exit from the apparatus. continued safety, replace all barriers after 11. Only use attachments/accessories specified servicing. by the manufacturer. 22. Certain parts of this equipment still present 12. Unplug this apparatus during lightning a safety hazard with the power switch in the storms or when unused for long periods of OFF position. To avoid electrical shock, time. disconnect all A/C power cords from the chassis' rear appliance connectors before 13. Refer all servicing to qualified service servicing. personnel. Servicing is required when the apparatus has been damaged in any way, 23. This product contains safety critical parts, such as when the power-supply cord or plug which, if incorrectly replaced, may present is damaged, liquid has been spilled or a risk of fire or electrical shock. Components objects have fallen into the apparatus, the contained within the product's power apparatus has been exposed to rain or supplies and power supply area are not moisture, does not operate normally, or has intended to be customer-serviced and been dropped. should be returned to the factory for repair. 14. Do not expose this apparatus to dripping or 24. To reduce the risk of fire, replacement fuses splashing, and ensure that no objects filled must be the same type and rating. with liquids, such as vases, are placed on 25. Use only power cords specified for this the apparatus. product and certified for the country of use. 15. To completely disconnect this apparatus 26. The safe operation of this equipment from the AC Mains, disconnect the power requires that the user heed and adhere to supply cord plug from the AC receptacle. all installation and servicing instruction 16. The mains plug of the power supply cord contained within the equipment's Setup shall remain readily operable. Manuals. Warning: This product includes an “ Ethernet 17. Warning: Indoor Use: To reduce the risk of fire 27. or electric shock, do not expose this apparatus Port ” which allows this product to be connected to rain or moisture. to a local area network (LAN). Only connect to networks that remain inside the building. Do not connect to networks that go outside the building. 18. The safe operation of this product requires that a protective earth connection be 28. CAUTION: This apparatus contains a Lithium provided. A grounding conductor in the battery, which if replaced incorrectly, or with an equipment's supply cord provides this incorrect type, may cause an explosion. Replace protective earth. To reduce the risk of only with a CR2032 coin type lithium battery. electrical shock to the operator and service Dispose of used batteries according to the manufacturer's instruction by qualified service personnel, this ground conductor must be personnel. connected to an earthed ground. 19. Warning: This apparatus, when equipped with 29. For use at altitude 2000m or lower. multiple power supplies, can generate high leakage currents. To reduce the risk of electric 30. For use in non-tropical locations. shock, ensure that each individual supply cord 31. CAUTION: Do not make mechanical or electrical modifications to the equipment or add metallic iv • Document Information — Carbonite Black User Manual (v15.0) items, such as metallic foil labels, to the printed A2:2002, and found to comply with the limits circuit boards.