Department of Transport and Main Roads Volume 1 of 2 The Queensland Government is committed to How to read and access the report providing accessible services to Queenslanders from all culturally and linguistically diverse backgrounds. How to read the report If you have difficulty in understanding the annual report, you can contact us on 13 23 80* and we will The 2012–13 Department of Transport and Main Roads Annual arrange an interpreter to effectively communicate the report to Report presents performance information for the period 1 July you. 2012 to 30 June 2013. * Available Monday to Friday 8am to 5pm. A local call charge In line with the Transport and Main Roads Strategic Plan applies if calling within Australia. Higher rates apply from 2012–2016, the annual report presents information under four mobile phones and payphones. strategic objectives: • Plan an integrated, reliable and cost-effective transport system Licence: This annual report is licensed by the State of Queensland • Deliver transport infrastructure that supports economic growth (Transport and Main Roads) under a Creative Commons and provides access to services for the community Attribution (CC BY) 3.0 Australia licence. • Manage the transport system to improve safety, useability and customer service CC BY Licence Summary Statement: In essence, you are free to copy, • Ensure a sustainable and capable workforce with effective communicate and adapt this annual report, processes and systems that enable better delivery of transport as long as you attribute the work to the outcomes. State of Queensland (Transport and Main Roads). Each section provides an overview of key information including To view a copy of this licence, highlights, achievements and future priorities. A glossary visit www.creativecommons.org/licenses/by/3.0/au/deed.en of terms is also available at the end of the report. Attribution: Queensland Government Open Data website Content from this annual report should be attributed as: A number of annual reporting requirements formerly included in The State of Queensland (Transport and Main Roads) annual Transport and Main Roads’ annual reports have been published on the report 2012–13 Queensland Government Open Data website at www.qld.gov.au/data. © The State of Queensland (Transport and Main Roads) 2013 This data includes: ISSN: 1837–2694 • consultancies • overseas travel • the department’s performance against core outcomes of the Queensland Multicultural Policy – Queensland Multicultural Action Plan: 2011–14. Accessing the report The annual report is available on the department’s website at www.tmr.qld.gov.au or in hard copy on request. For more information Phone: +617 3066 7381 Email: [email protected] Transport and Main Roads website: www.tmr.qld.gov.au Annual report website: www.qld.gov.au/about/staying-informed/ reports-publications/annual-reports/ You can provide feedback on the annual report at the Queensland Government Get involved website at www.qld.gov.au/annualreportfeedback. 1 Department of Transport and Main Roads Annual Report 2012–13 Volume 1 of 2 Letter of compliance 18 September 2013 The Honourable Scott Emerson MP Minister for Transport and Main Roads Level 15 Capital Hill Building 85 George Street Brisbane Qld 4000 Dear Minister I am pleased to present the Annual Report 2012–2013 and financial statements for the Department of Transport and Main Roads. The report outlines the department’s activities and achievements. Transport and Main Roads’ financial statements include statements from the former TransLink Transit Authority from 1 January 2013 following the repeal of the Transport Operations (TransLink Transit Authority) Act 2008 and establishment of the TransLink Division within the department. I certify that this Annual Report complies with the prescribed requirements of the Financial Accountability Act 2009 and the Financial and Performance Management Standard 2009, and the detailed requirements set out in the Annual report requirements for Queensland Government agencies. A checklist outlining the annual reporting requirements can be accessed at www.tmr.qld.gov.au/About-us/Corporate-information/Publications/Annual-report.aspx. Yours sincerely Neil Scales OBE Director-General Department of Transport and Main Roads C.Eng. BSc, MSc, MBA, DMS, FIMechE, FIET, FICE, FILT, FCIT, FRSA, FIRTE, FSOE, MAICD Department of Transport and Main Roads Annual Report 2012–13 Volume 1 of 2 2 Contents Letter of compliance 2 Our performance– Objective 4 53 Ensure a sustainable and capable workforce About us 4 with effective processes and systems that ensure Our vision 4 better delivery of transport outcomes 53 Our purpose 4 Corporate governance 59 Our key principles 4 Our organisational structure 59 Who we are 4 Our Board of Management (at 30 June 2013) 61 What we do 4 Corporate governance framework 62 Our operating environment 5 Accountability structure 62 Our stakeholders 5 Risk management and accountability 66 Priorities for the future 5 External scrutiny 67 Machinery of government changes 5 Planning and reporting 68 Progressing public sector reform 6 Human resources management 68 Rail reform 6 Information systems Procurement reform 6 and recordkeeping 69 RoadTek reform 6 Appendices 71 Structural reform 6 Appendix 1 – Performance statements 71 Service strategy 7 Appendix 2 – Legislation administered by the department 78 Contestable delivery of services 7 Appendix 3 – Related entities (statutory bodies and other entities) 79 Director-General’s report 8 Appendix 4 – Boards and committees 80 Innovation is key 8 Appendix 5 – Camera Detected Offence Program 83 Planning our program of work 8 Appendix 6 – Transport operator payments 87 Thank you 8 Glossary 97 Financial summary 9 Chief Finance Officer’s statement 9 Acronyms 98 Funding 9 Index 99 Financial performance 10 Natural Disaster Relief and Recovery Arrangements 12 Figures index 100 Comparison of actual financial results with budget 13 Transport and Main Roads regional map Strategic plan 2012–2016 17 including customer service centres 101 How we plan 18 Contact information 102 Customer service centres 102 Our performance – Objective 1 21 Key regional maritime offices 103 Plan an integrated, reliable and cost-effective transport system 21 Transport and traffic information 103 Our performance – Objective 2 29 Traffic management centres 103 Deliver transport infrastructure that supports economic growth and provides access to services for the community 29 Our performance – Objective 3 40 Manage the transport system to improve safety, useability and customer service 40 Strategies 40 3 Department of Transport and Main Roads Annual Report 2012–13 Volume 1 of 2 About us Our vision Who we are Connecting Queensland The Department of Transport and Main Roads was formed in March 2009 when the former Queensland Transport and Department of Main Roads merged. The department operates under Our purpose the Administrative Arrangements Order (No.3) 2012 and the Public Service Departmental Arrangements Notice (No.1) 2012. To plan, deliver and manage a transport system that connects Queensland. The department’s principal place of business is Capital Hill Building, 85 George Street, Brisbane, Queensland. Our key principles Our customer service centres and other metropolitan and regional bases are provided on pages 102 to 103. 1 Plan an integrated, reliable and cost-effective transport system 2 Deliver transport infrastructure that supports economic What we do growth and provides access to services for the community In 2012–13, the department administered an operating budget 3 Manage the transport system to improve safety, useability of $4.073 billion and a capital budget of $4.915 billion, enabling and customer service the delivery of a safe, efficient and integrated transport system connecting Queensland. 4 Ensure a sustainable and capable workforce with effective processes and systems that enable better delivery The department currently administers 23 instruments of transport outcomes. of legislation (see page 78 for details). Figure 1 – Key statistics for Queensland at 30 June 2013 In 2012–13 the department delivered services through five key service areas: 4,610,900 population of Queensland (ABS estimate as at 31 • Transport system planning – planning the effective, efficient December 2012) and sustainable delivery of integrated transport infrastructure, 33,339 kilometres of state-controlled road network systems and services Investment and program development – 6,792 kilometres of rail corridors • investing strategically and effectively in transport infrastructure and delivering works 4,676,352 registered vehicles efficiently to achieve value for money from cost-effective engineering solutions, using innovative delivery mechanisms 3,374,824 licensed vehicle drivers • Transport infrastructure delivery – delivering transport 49,525 authorised drivers of public transport infrastructure projects that provide a safe, efficient and 3,261 taxi licences reliable transport system while ensuring value for money • Transport system management, operation and regulation – 561 limousine service licences improving public transport and managing, operating 4,862 accredited transport operators and regulating the transport system safely, economically and sustainably 245,390 registered recreational vessels • Transport safety – providing policies, education programs, 761,686 recorded recreational marine driver licence holders compliance activity, engineering treatments and funding 15 trading ports support that promote