THE VICTORIA COLLEGE 2003-2004 Institutional Effectiveness Plan End-of-Year SUMMARY REPORT The Victoria College Office of Planning & Institutional Assessment 2200 East Red River Victoria, TX 77901 (361) 572-6485 Web site: http://www.victoriacollege.edu/dept/ir/ 2003-2004 End-of-Year Summary Report TABLE OF CONTENTS Victoria College Mission............................................................................................................................................ii Victoria College Goals & Statement of Values .........................................................................................................iii Victoria College Executive Summary .......................................................................................................................iv Administrative Services ........................................................................................................................................ 1 Auditoriums...................................................................................................................................................... 2 Bookstore ........................................................................................................................................................ 3 Café Espresso................................................................................................................................................. 4 The Cove......................................................................................................................................................... 5 Campus Security ............................................................................................................................................. 6 Central Mail & Telephone ................................................................................................................................ 7 Comptroller/Business Office ............................................................................................................................ 8 Database Administration ............................................................................................................................... 10 Human Resources & Payroll.......................................................................................................................... 12 Physical Plant................................................................................................................................................ 14 Purchasing..................................................................................................................................................... 16 Technology Services ..................................................................................................................................... 17 Instructional Services.......................................................................................................................................... 18 Division of Allied Health and Physical Education Associate Degree Nursing............................................................................................................................................. 19 Medical Laboratory Technology ..................................................................................................................................... 22 Physical Education......................................................................................................................................................... 24 Respiratory Care ............................................................................................................................................................ 26 Vocational Nursing ......................................................................................................................................................... 28 Allied Health Continuing Education................................................................................................................................ 31 Division of Humanities and Fine Arts............................................................................................................. 33 Division of Science and Mathematics ............................................................................................................ 35 Biology............................................................................................................................................................................ 36 Mathematics................................................................................................................................................................... 37 Natural Sciences ............................................................................................................................................................ 39 Division of Social and Behavioral Sciences................................................................................................... 41 Division of Workforce Development and Education Adult Education ............................................................................................................................................................... 43 Business & Computer Information Systems.................................................................................................................... 46 Continuing Education ...................................................................................................................................................... 48 Industrial & Public Services............................................................................................................................................. 50 Technology Training and Distance Education ............................................................................................... 54 Media Services.............................................................................................................................................. 57 VC/UHV Library............................................................................................................................................. 58 Title V – Activity 1 .......................................................................................................................................... 61 Student Services.................................................................................................................................................. 63 Admissions and Records............................................................................................................................... 64 Counseling Services...................................................................................................................................... 66 Educational Opportunities Center (EOC)....................................................................................................... 69 Financial Aid.................................................................................................................................................. 71 Knowledge, Exploration, You (KEY) Center .................................................................................................. 73 Student Activities and Student Center ........................................................................................................... 75 Title V – Activity 2 .......................................................................................................................................... 77 Administrative Staff ............................................................................................................................................. 79 Institutional Advancement ............................................................................................................................. 80 Planning & Institutional Assessment.............................................................................................................. 84 Appendices......................................................................................................................................................... A-1 Success Factor 1: University Transfer Student Success ...........................................................................A-2 Success Factor 2: Workforce Student Success.........................................................................................A-3 Success Factor 3: Developmental Student Success & Access to College Credit Courses .......................A-7 Success Factor 4: Adult Education Student Success & Ultimate Access to College Credit Courses ........A-8 Success Factor 5: Continuing Education Student Access and Success....................................................A-9 Success Factor 6: Student Access and Diversity ....................................................................................A-10 Success Factor 7: Student Retention and Success.................................................................................A-12 Success Factor 8: Employee Diversity ....................................................................................................A-16 Success Factor 9: Quality Cultural Programs..........................................................................................A-17 Success Factor 10: Stewardship ...............................................................................................................A-18