February 2015 PREPARED FOR THE CITY OF FRESNO Volume III Final Fresno County Coordinated Public Transit- Human Services Transportation Plan In associaon with: AMMA Transit Planning, The Rios Company and Transit Marke)ng LLC Fresno County Public Transit—Human Services Final February 2015 Transportation Plan Table of Contents 1. Introduction and Plan Purposes ................................................................................. 1 Federal Statute and Requirement ............................................................................................. 1 This Coordinated Plan’s Purposes ............................................................................................ 2 Relationship to the Fresno County Gap Analysis and Service Coordination Plan ....... 2 Research Methodologies and Populations ............................................................................. 3 Survey of Transportation Disadvantaged Populations ...................................................................... 3 Focus Groups of Transportation Disadvantaged Populations ........................................................ 4 Stakeholder Interviews ....................................................................................................................................... 4 E-Survey of Social Service Providers ........................................................................................................... 4 Inventory of Public Transportation and Human Service Agency Transportation ............... 4 Demographic Analysis of Fresno County ................................................................................................... 4 Priorities from 2007/2008 Coordinated Plan ....................................................................... 5 2. Transportation Resources in Fresno County .......................................................... 7 Existing Public Transportation in Fresno County ................................................................ 7 Urban and Rural Public Transportation Services .................................................................................. 7 CalVans Coordination and Support of Public Transit .......................................................................... 8 Overview of Public Transportation Trips and Vehicles ..................................................................... 8 Mobility Partnerships and Coordination ............................................................................. 10 CTSA Partnership with Human Service Agencies ............................................................................... 10 Valley Rides Rideshare Coordination with Employers and Senior Services ........................ 10 FAX and FCRTA Bus Pass Purchase Assistance to Human Service Agencies ....................... 10 Human Service Agency Transportation ............................................................................... 11 Inter-Regional Carriers ............................................................................................................. 13 Transit Utilization and Comparison with Other Metropolitan Areas .......................... 13 Planning Studies Providing Direction to Public Transportation .................................. 15 Fresno-Clovis Metropolitan Area Public Transportation Strategic Service Evaluation Recommendation ................................................................................................................................................ 15 Bus Rapid Transit Recommendations and Implementation ......................................................... 16 Fresno-Clovis Metropolitan Area Short Range Transit Plan......................................................... 16 Fresno County Rural Transportation Authority Short Range Transit Plan .......................... 16 3. Mobility Needs and Gaps in Fresno County ............................................................ 18 Fresno County Target Populations ........................................................................................ 18 Population Changes among Target Populations ................................................................................. 18 Older Adults .......................................................................................................................................................... 20 Persons with Disabilities .................................................................................................................................. 20 Persons of Low-income .................................................................................................................................... 20 Veterans ................................................................................................................................................................. 23 Mobility Planners LLC/AMMA Transit Planning/The Rios Company/Transit Marketing LLC i Fresno County Public Transit—Human Services Final February 2015 Transportation Plan Market Research: Contrasting Gap Analysis Survey Sample with Coordinated Plan Target Populations ..................................................................................................................... 23 Market Research: Four Measures of Transportation Disadvantage ............................ 25 1. Perceived Transportation Disadvantage ...................................................................................... 26 2. Transportation Dependency ............................................................................................................... 27 3. Access to and Awareness of Public Transit ................................................................................. 29 4. Ability to Use Transit............................................................................................................................... 30 Market Research: Existing Travel Characteristics of the Survey Sample ................... 34 Travel Patterns of Target Population ....................................................................................................... 34 Current Mode Usage .......................................................................................................................................... 35 Market Research: Transportation Subsidies ...................................................................... 39 Market Research: Getting Transit Information .................................................................. 41 Summary of Fresno County Mobility Needs, Services and Gaps .................................... 44 4. Coordination Opportunities to Address Gaps—Strategies of Response ........ 49 Coordinated Plan Goals............................................................................................................. 49 Goal #1 Maintain and Strategically Expand Public and Human Service Transportation ............................................................................................................................ 49 Strategy #1: Retain and Strategically Enhance Existing Public Transportation Services ....................................................................................................................................................................................... 50 Objective and Purpose ...................................................................................................................................... 50 Market Research Findings ............................................................................................................................... 50 Strategy #2: Retain, Support and Improve Human Service Transportation ........................ 51 Objective and Purpose ...................................................................................................................................... 51 Market Research Findings ............................................................................................................................... 51 Strategy #3: Continue to utilize FTA 5310 grant funding for procurement of replacement and expansion vehicles and related equipment by non-profit and public agencies serving mobility needs of low income, seniors and disabled persons. ............... 51 Objective and Purpose ...................................................................................................................................... 51 Historical Background ...................................................................................................................................... 52 Changes to FTA 5310 Process Based on MAP-21 Guidelines .............................................................. 52 Application for and Granting of Section 5310 Funds under MAP-21................................................ 53 Strategy #4: Retain, Support and Expand Vanpool Program ....................................................... 53 Objective and Purpose ...................................................................................................................................... 53 Historical Background ...................................................................................................................................... 53 Market Research ................................................................................................................................................. 55 Institutional Partners and Agency Responsibility ..................................................................................