2017 Season Infinite Worlds Season Guide HERMÈS BY NATURE 01_241,3X317,5_SanFranciscoBalletSeasonalGuide.indd 1 09/11/2016 09:36 SFB season guide fp template.indd 1 11/11/16 9:52 AM Ticket Information GIVE US A CALL REPLACING LOST TICKETS IN THE AUDITORIUM Got questions? Call us at 415 865 2000, Misplaced your tickets? We can help. We For the sake of the performers and other Monday through Friday, between 10 am and can easily replace lost or forgotten tickets in patrons, we can’t seat you while a work is in 4 pm. On performance days we keep the phone advance of a scheduled performance. Please progress. Latecomers will be asked to stand lines open until the performance begins. call 415 865 2000 in advance to have your until a break in the action, which might be tickets ready for pick up at Will Call. Or avoid intermission. the line by printing your tickets at home. Simply VISIT OUR BOX OFFICE log in to your account at sfballet.org, click It’s tempting to take a picture to share with SF Ballet Box Office in the Opera House is on “Tickets & Performances,” scroll to your a friend or record a video to post on social open only on performance dates. During the performance and click “Print Tickets.” media, but photographs and recordings of the Repertory Season, the Box Office is open performance are strictly forbidden. Tuesday through Friday, from noon through the first intermission, and on Saturday and Sunday PURCHASING ADDITIONAL TICKETS Part of the joy of coming to the ballet is from 10 am through the first intermission. We Bring friends and family, or see your favorite disconnecting from the outside world for a few hope you’ll understand that during the hour ballet again! We offer discounted subscriber hours. Please turn off and stow your mobile prior to curtain, the Box Office can only handle prices to you when you buy additional tickets. devices before the performance as their lights business for the upcoming performance. To Principal Package Subscribers to a 5- and and sounds are a distraction to the performers contact Ticket Services, please call 415 865 3-performance series may order additional and other audience members. 2000 or email [email protected]. To avoid tickets at the standard subscriber price, and a long wait, please arrive at least 45 minutes 8-performance series subscribers receive We know the performance can be exciting, prior to curtain time when picking up tickets at an additional 20 percent off. Choreograph but please refrain from talking or whispering Will Call. Your Own and Mini-Package subscribers during the performance. And, out of can purchase additional tickets at specially consideration for audience members with reduced subscriber prices. Please note that sensitivities to perfume and other scented EXCHANGING TICKETS this is subject to availability and excludes products, go easy on the fragrance. Your schedule may have changed, but as a special events. subscriber you don’t have to miss the show. Excited to introduce the next generation to Call Ticket Services at least 24 hours before ballet? We recommend that children attending your scheduled performance to exchange GETTING HERE Repertory Season performances be at least your tickets. Naturally all exchanges are The War Memorial Opera House is located 8 years of age. Frankenstein (Program 3) subject to availability and some restrictions at 301 Van Ness Avenue, at Grove Street, in and Salome (Program 5) both deal with apply. Exchanges from mixed-bill programs the Civic Center neighborhood. We highly mature themes and subject matter, so we to story ballet programs are subject to price encourage the use public transportation in don’t recommend them for children under 12. differentials, and we can’t refund the difference support of the City’s Transit First Policy. Consider Children of any age attending a performance in cost if your exchange results in a ticket of taking MUNI to Van Ness station or BART to must have a ticket; lap-sitting is not allowed. lesser value. Civic Center station — both a short walk away. And no infants, please. Principal Series Subscribers If you are driving, allow time for traffic and No fee for advance exchanges into any regular parking delays. Bear in mind that parking in SHOPPING DISCOUNTS FOR SUBSCRIBERS Repertory Season performance. the Civic Center area can be limited, especially AND DONORS during performances. We recommend finding Subscribers and donors get a 15 percent Choreograph Your Own (CYO) and Mini- parking in advance using the website and app discount on all purchases at the The Shop at Package Subscribers SpotHero, a parking reservation service that SF Ballet, located on the Mezzanine level of $10 per advance exchange. connects drivers to discounted, convenient the Opera House. Present your subscriber ID parking. The Van Ness Improvement Project, a card or your performance ticket at the time of Same-Day Exchanges massive civic improvement project, will impact purchase. Save all year long when you shop For all subscribers there is a $10 day-of- traffic and public transportation for several online at sfballet.org/shop; just log in before performance exchange fee in addition to the years. To sign up for email updates on this shopping to receive your 15 percent discount. above fees and any price differentials. We ask project, visit sfmta.com. that you exchange all tickets before two hours prior to the performance. After that time, Ticket CASTING AND PROGRAM NOTES Services can only accept ticket donations. CURTAIN TIMES Casting is available online a few days before Make sure to check the date and time on every performance. In addition to visiting your tickets and note that the start time for sfballet.org/casting, you can also find casting on DONATING TICKETS performances on Tuesdays, Wednesdays, and individual production pages. Have questions? If you can’t attend a performance or exchange Thursdays is 7:30 pm. We created a video to show you how it works, your tickets, please consider donating your at sfballet.org/website-tour. (Programming and tickets for resale. The ticket value is tax- casting are subject to change without notice.) deductible to the extent permitted by law. 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